Cannot download purchased TV show

I'm an American who moved to China at the beginning of the semester to teach at a college. I cannot watch the TV show "Lost" for free online because it's not available outside the US. I decided to splurge and get a season pass for Lost so I could enjoy it here in China. (The Lost website offers the option to let US viewers watch the most recent episode free via iTunes). But there's a problem. I get the following error dialog when I try to download the show:
There was a problem downloading "Every Man for Himself / Lost, Season 3 / Lost".
The network connection was reset.
The error code is showing up as (err = -3253).
I'm really frustrated because I should be able to view it, but I cannot for some mysterious reason. I paid good money to be able to watch Lost. I have the most recent version of iTunes, and I was able to download previous weeks' epsiodes without a problem
Dell Inpiron Laptop Windows XP

Just to help troubleshoot
What is your connection speed (www.speedtest.net) ?
Are you on wifi? If so try ethernet. Also check www.istumbler.net to check on interference
Make sure you are using your ISPs DNS

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Cannot locate purchased tv shows

I cannot locate purchased tv shows on my pc. They appear in the 'my purchased' folder in the itunes store, but I cannot play them. I have searched my hard drive thoroughly. When I go to re-download them, it just tells me that they have already been purchased. It says the same thing on my iphone. I deleted them from my itunes, hoping I would get the option to re-download. How do I access these shows that I've already paid for?

Whether you can redownload them depends upon what country that you are in (and whether you've changed countries since buying them and if they are still in your country's store). If you can redownload them then they should show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes, and the Purchased tab in the iTunes store app on your phone. If they don't show there then check to see if you've hidden them : iTunes Store: Hiding and unhiding purchases - Apple Support.
If you can't redownload them then copy them back from your backup of your downloads/library and add them to your iTunes library via File > Add To Library

I have downloaded my albums to new ipod (second one) but cannot download purchases. How do I do it?

I have downloaded my albums to new ipod (second one) but cannot download purchases. How do I do it?

If your iPod classic has enough storage capacity to hold your entire iTunes music library, here's one convenient way to do set it up to sync "everything" automatically, including any new changes.
First, if your iTunes sidebar (along left side of window) is not visible, from the menu bar, under View, select Show Sidebar.
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Check the box fo Sync Music. NOTE: If there are songs on the iPod that are not in your current iTunes library, those songs will be lost when you set up automatic syncing. If this is a problem, please post back.
Choose the option to sync Entire music library. With this setting, when you click Apply, your entire iTunes music library syncs to the iPod, including playlists. Going forward, any changes you make to your iTunes music library sync automatically to the iPod, the next time you connect it (or click Sync if the iPod is already connected).
This document has general info on syncing content to iPods
http://support.apple.com/kb/ht1351

Can't download purchased tv shows to original iPad

Cant download purchased tv shows to original iPad. Sitting in download queue but won't download.

I had my iTunes set to manually update instead of automatically update. I decided to try changing it to set it to automatically sync. Nothing amazing happened then, but the next time that I plugged my iPod into my computer, it started syncing, then a box came up that said "a new version of iPod software 1.2.2 (or something like that)". I said YES, download and install! And VOILA! It works! Huzzah! Tell all your friends!
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Cannot download purchased app on macbookair and iphone 5

I cannot download purchased apps such as keynote, numbers and pages on my macbook air and couldn't download these as well including purchased whats app on my iphone. Pelase help.
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Usually this means that you have more than one iTunes account, and you are logged in to the wrong account (or a different account than the one the apps were purchased with).

HT1725 Cannot download purchased video

I cannot download purchased video from iTunes using my Dell laptop with Windows 7 and TWC ethernet. I tried changing the DNS address to open DNS using two different options and it did not work. I continue to get time out errors. I am very frustrated because i just purchased an IPad for the sole purpose of using it to watch video when i travel. I have heard terrible things about people "renting" video from iTunes only to get on the plane and find out that they don't work. I am afraid to shell out any more money to Apple without getting this resolved. Of course, Apple doesn't even have a disc connection to use on the plane wtih the ipad. I feel completely ripped off!

Yes, some others posted that it wouldn't work when they were downloading videos to a network place.
Your work IT dept may have set up your My Documents folder to be somewhere on the network.
If so, make a c:\videos folder in Windows Explorer.
Change the iTunes path, just temporarily, to go there. Make sure you write down the current path so you can get it back later, after this test.
Edit > Preferences > Advanced > Itunes music folder = c:\videos.
Then see if the music store video will download.
You can always go back and change the path, since you wrote it down.

HT200109 Why do I have to re-download purchased tv shows?deleted

Why do I have to re-download purchased tv shows? It takes an hour to download a show I've deleted from my IPad. I live in Germany so I can't watch American Tv shows very often. I download the purchased shows from ITunes, then after a while delete from my IPad. As a result, when I want to watch tv on myApple TV I have to wait at least an hour for the show to download. Sometimes I don't have time to wait until it downloads. How can I save the downloaded version so I don't have to keep waiting?

You have iTunes set to delete the show(s) after some amount of time. This probalby needs to be done as they take up a lot of space and can quickly fill up your iPad or computer. When you bring up the show on Apple TV are you looking under "TV shows" or "Computer". If you want to view your local content you need to look under "Computer". Everything under "TV Shows" on AppleTV is streamed from iCloud. Last but not least even if you do have to stream it the show should start in less than a minute after it is selected unless there is a serisus network connection issue.

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Purchasing more storage in iCloud was not necessary. You may need more space locally - on the iPad itself - not in the cloud. But did you receive a message saying that you needed space to download the movie? If you did, then you need to delete content on the iPad to free up space.
Settings>General>Usage>Storage. You can see which apps are taking up the most space and you can see videos and TV shows that are on the iPad. You can delete content in there via the Edit button and download it again later a desired. Most purchased content can be downloaded again for free but there are some limitations and exclusions.
Read this for more information.
Download previous purchases from the iTunes Store - Support - Apple

Cannot download purchased tracks

Hey, I'm having problems with a recent purchase, any help would be great!
FIrstly, I purchased 3 songs off an album about a year ago.
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I've tried checking my purchases on my iPhone, iPad, Apple TV & laptop via the iTunes Store and these 3 tracks cannot be download - or even seen!
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If the tracks don't show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes, and the Purchased tabs in the iTunes Store apps on your iPhone and iPad, then check to see if you've hidden them : iTunes Store: Hiding and unhiding purchases.

Cannot download purchases music

I have been having a problem lately (no change in setup), where I get an error when I try to download music from the ITMS.
When I check for purchases, I get the following error:
There was an error downloading your purchased music. The disk could not be read from or written to. <<<</div>
Ignoring the grammer error in the message, I am wondering what I am doing wrong, or if this is a new iTunes 7 issue (I cannot work with version 7, and use version 6 instead. I have no issues with the disk...

hmmmm. is your download location on a network drive, John? If so, by way of experiment, can the download go through if you shift the location to your C drive? <<<</div>
Yes, it is, and good thinking. I have already tried this, and still did not get it to work.
Now, in the meantime, I have an open ticket from Apple Support, and here is their (not) helpful reply:
I apologize for any inconvenience you have experienced with this issue. I understand you are receiving the error "The disk could not be read from or written to."
However, the nature of your question falls outside the type of support provided via email by iTunes Store Customer Support. I can only answer non-technical questions about billing, customer accounts, downloading purchases, and iTunes Store content.
If you require more in-depth assistance, you will need to call Apple technical support (there may be a fee associated with the call). <<<<
I think that response takes the cake. "I can't help you, but if you call, maybe someone can, and please have your credit card available?" What sort of support is that for not being able to download music that I purchased. I am begining to rethink the whole matter of buying music from Apple -- alot of hassle, not very good quality sound, and now no support
iPod mini / Dell Dim 8400 Windows XP Pro iTunes 6.0.5, Airport Express v 6.3

Cannot play purchased tv shows

I have been unable to play purchased TV shows on iTunes. iTunes software is the most current, and the TV show was puchased from iTunes. The software will present the first screen to view the show, but will not automatically start. If I press the start button, then it will immediatley go back to the pasued state. I can open and play all episodes directly with quicktime, so it does not appear that the file is corrupted in any way. It also seems that if I play a movie that did not come from iTunes, and then play the TV show once the movie has run for a few seconds, then I have 1 shot at getting the TV show to play.This is happening on iTunes version 10.5.3 (3) and on the previous version as well.
Thank you.

After being more though and reading a few other posts, I have identified the problem. The downloaded shows are HD, and I was trying to play them on my 30" Cinema Display. And it seems that is not possibe. That is annoying. I hope apple finds a way to get my apple cinema display to talk to my apple computer.
Problem solved. Now I am greatly annoyed.

HT5731 Trouble downloading purchased TV shows

I purchased Season 1 (14 episodes) of Pawn Stars, proceeding with download of all shows. Each show is about 20 minutes in length, but it only downloaded a short clip of each show (~ 1 minute long). Is there anyway to re-do the download?

Never Mind, Folks... I figured our what the problem is. I was simply in the wrong part of my ITunes app. By clicking on the Library" button (upper right), then going to TV Shows, I found all of my downloaded shows... they are complete and full-length. I was apparently looking at video previews only.

Error -42018 Cannot Download Purchased Music from iTunes Store

I cannot download music, it says unknown error -42018 check network connection and try again. I can download videos just fine, but music. This has never done this before. I downloaded music before just fine. I turned off my firewall but no luck. Please help resolve!!!

Hey everybody,
I also was experiencing the unknown error -42018 when attempting to download purchased music. Additionally, I was stuck in an endless authorization loop when attempting to play previously purchaed music. All this started when I installed the latest iTunes software 7.0.2.
I run windows XP Pro, and unlike the majority of users I actually set it up correctly with a dedicated administrator account, and regular user accounts instead of just running as admin all the time. For me, that was the cause of the problem.
The new version of iTunes software required FULL CONTROL privilages on the iTunes and iPod install directories for all user accounts that were using the program. (Previous versions worked fine, so this is a new thing.) Once I provided those permissions, iTunes worked correctly. Follow this link: http://support.microsoft.com/kb/304040 for information on how to provide FULL CONTROL to every user account.
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Good Luck,
Bill

I can't download purchased tv shows in itunes

I have purchased tv shows that are in icloud. On my iMac when in iTunes the cloud is greyed out. I can't download it. In iTunes I see the same thing, its there and available for download but i can't do anything with it. I've signed out and back in. What else to try?

Restart the iPad. Hold down sleep and home buttons until Apple logo appears and try to open Videos App again.

Cannot find purchased TV shows on iTunes

I purchased TV shows but cannot find them anywhere on my iTunes list. And cannot play them or buy them again, because they are marked as purchased. Where are they? I can see other TV shows I've purchased ..

I am having the same issue. Have been looking for reasons why and how to fix. For me, they show up on my purchased TV shows list but are grayed out....???? I don't understand. I am ready to go back to my 1st gen iPad.

Cannot download purchased TV show

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