Cannot download Quick Time and/or Itunes on my new HP Computer
Hello,
I am having trouble downloading Quick Time and ITunes on my new HP computer. I have tried downloading it without ITunes as well as with ITunes. I keep getting the message when I try to Run Quick Time that Quick Time was interrupted. It tells me that another program is being installed (which there is not) and that program has to finish installing. This is crazy. Btw, my new computer has Vista. I have tried getting rid of all of the downloads and restarted my computer. This does not help. What should I try next?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
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QuickTime: Windows troubleshooting tips
Troubleshooting Tips
Make sure your computer meets the system requirements.
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Thanks for the question, and welcome to Apple Support Communities.
If the error includes a specific code, you can cross reference with these articles:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/ts1424
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
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