Cannot download TechTool Deluxe

Does anyone know how to download TechTools Deluxe from the Apple website without the download timing out of disconnecting? It says it will take me 5 hours to download and always corrupts before It finishes. I find it hard to believe that Apple would have such a large file to download without any pause or resume function available. I have tried using both safari and Speed Download. Every time I try to download it, it just wastes more of my download quota and time.
I can download other files fine and I need Tech Tools Deluxe as I bought the AppleCare Protection Plan from the MacFixit website and they did not send me the box, or tell me that I would not get this program with my purchase.

Okay, so you obviously can't help me, and also do not know what you are talking about. Please do not offer assistance if you don't actually have any to offer.
In my original post I said why can't apple offer a pause, and resume function for this download (so that would be a server side limitation, as you infer that the pausing and resuming of downloads are managed). You obviously did not read my post as you said that the download was not hosted on apple's own server. Therefore I think that you do not know anything about downloading Tech Tool Deluxe. (Do you even have AppleCare?)
Secondly, the actual buttons to pause and resume downloads are on the download manager - i,e safari or Speed Download, which I also cannot use for this file.
I don't have dial up and I don't think I can just go to the local library and casually download a 1.5gb file. Plus my internet works fine for downloading everything else.
All I really would like is to be able to download this file by hearing from people who have had success in getting it. Can anyone please offer any assistance, of has experienced any issues with this problem?

Similar Messages

Unable to download TechTool Deluxe from the Apple Support Site.

When you have a AppleCare Plan you can download Techtool Deluxe for free at:
https://support.apple.com/techtooldeluxe/main?id=dl
I gave in my serial number and is start downloading, but it stops after a few seconds and leaves a corrupted download of zero kb.
I want a a new full disc and not have to update my old tiger Techtool dvd every time i want to use it.
Anyone else have the same problem? Let me know please...
Thanx a bunch

Same problem here -- the page results in a zero-byte disk image file. Is there some way to get a response from Apple Support or an alternate download link?
UPDATE: I viewed the HTML source of the download page, and at the very bottom is the download URL (inside a meta http refresh tag). So I popped that link into my browser, but WITHOUT the "?ver=dvd" query string -- and the download started working. It's currently downloading a 191 MB disk image, which sounds more promising. So if you're running into this same problem, you might try that trick to get the download going.
Message was edited by: Jase150

TechTool Deluxe Download?

Can you still download TechTool Deluxe from Apple's site?
I've googled the world, searched Apples webiste and cant find the link.
The old link i've found in previous posts does not work https://support.apple.com/techtooldeluxe/main?id=dl
My MacBook Pro is still covered under the Apple Care protection Plan and registered with Apple, I just don't have access to the disk so need to download it again.

Thanks Barry,
Iooks like you're correct, I finally found a site that seems to confirm it now.
http://www.razorianfly.com/2011/03/05/techtool-deluxe-no-longer-shipping-with-ap plecare/

TechTool Deluxe download never starts

Upon entering the serial number, I get the download page. Activating the download link brings the proverbial "Your download should start imminently ...." BUT, it never does. Repeats doesn't solve this either.
Problem occurring since May 18.

Thanks Barry,
Iooks like you're correct, I finally found a site that seems to confirm it now.
http://www.razorianfly.com/2011/03/05/techtool-deluxe-no-longer-shipping-with-ap plecare/

TechTool Deluxe destroyed my Volume

Hi... I stupidly used the TechTool Deluxe v 3.03 (that came with my Apple Care Plan) on my G5 Dual running Tiger 10.4.7.
Basically - I installed a Microsoft Office update last night. This morning I was greeted with a black screen over my desktop and application screen that contained the text "kernel panic".
I restarted my Mac and then ran Disk Utility to repair permissions etc.
(Obviously it wouldn't do it as it was my startup disk.)
So I started up from my G5 install disk (10.4) and tried running Disk Utility from there. It was unable to repair - stopping part way through and mentioning something about a bad or illegal "exit" or something.
Alongside the G5 install disks was the Apple Care branded TechTool Deluxe CD (v3.03). I figured - if it's good enough for Apple to be giving out with its 3 year extended warranty...
So I inserted that and ran it on my drive - which - apart from the Disk Utility 'error' - had been working fine. (I know - if it works, don't fix it, right?)
I ran the test - watched it go through the pretty icons until it got to the Volume test... 2 hours later it was stilll on task 5 of 6 and had completed 126543789 of 6457382546 tasks.
At the end of all that - it came up with a diagnosis - which was pretty similiar to all the other disk utility screens. You've got x when you should have y. This is bad. The fact that you have j when you should have p is not so bad. But you should fix this.
So I pressed the 'fix' button.
When I restarted after the TTD assault was over - I was greeted with a tiny rectangular black screen in the centre of my display and no cursor. Eventually the fan started screaming and spinning louder and harder so I shut the computer down. Nothing I could do seemed to have any effect.
That was 15 hours ago.
Since then I have started the G5 in Target Mode and tried to repair it with Disk Warrior. Disk Warrior tells me that, in essence, another utility has destroyed the volume file structure and cannot repair it. I have tried to repair it using an updated version of TTD. This seemed to fix the problem - went through the whole file thingy and a recommendation and did the repair.
To no avail.
I made a disk image from a version of TTD downloaded from Apple at https://support.apple.com/techtooldeluxe/main?id=dl and tried to start the G5 up from that and run the utility. Same thing: it ran the tests and made recommendations - which I agreed to. It made its repairs. I restarted - but nothing - just that black screen and a the threat of my tower taking off - judging by the noise the fan was making.
Now I have searched all over the web for a solution to this.
I found a thread at a macintouch forum that covered an identical issue. (http://www.macintouch.com/readerreports/technicalsupportissues/topic3006.html)
One of the posters claimed to have found a magic cure for what everyone at Apple was telling him was a dead duck issue. "Dead hard drive. Sorry about the TTD thing, but we don't suggest you use it. And we knew that this problem existed. But we still gave you an ill-suited version of TTD as a 'perk'(incentive) for buying the extended warranty...
Apparently someone at Micromat had a way of fixing this problem. I quote:
"To resolve the issue I removed the Attributes file from the structure and then let the drive recreate a new Attributes file. Once a new Attributes file was created, the hard drive remounted on the desktop as expected. I did run the soon-to-be released TechTool Deluxe 3.0.4 on this hard drive afterwards and it encountered a volume bitmap issue which it was able to repair successfully."
Does anyone have any suggestions? Help? Please!
Of course - explaining how Apple can knowingly supply a defective Apple-branded tool (bearing no warnings or System Version limitations) that does exactly the OPPOSITE of what it is being used for (destroying instead of repairing) is going to be very difficult.
Right now I would love to be able to recover my life's work. Music. Photos. Writing.
Thanks!
G5 Dual 2.5GHz, 2.5 GB RAM Mac OS X (10.4.7)
G5 Dual 2.5GHz, 2.5 GB RAM Mac OS X (10.4.7)

I was contacted by Marc Moorash from Alsoft, who guided me through the following process. (Well - at least up to Step 10 below).
The whole process probably took an hour from start to successful finish. I was on the phone to him for about 3 minutes!
1. Connected damaged G5 to Powerbook via Firewire 400 using Target Mode.
2. Launched Disk Warrior 3.03 from CD on the Powerbook
3. Selected the drive (Unknown Disk) to be repaired
4. Held down Ctrl+Opt and clicked on the DiskWarrior shield next to "Directory"
5. A hidden screen popped up asking for a password. It gave an 8 character hint:
6. The tech support asked for the hint and then supplied me the password.
7. A new menu appeared, called "Support". In that menu there was an option: "Clear Corrupted Volume Header ", which I selected.
8. I was then asked to click "Rebuild" and to call out each Step in the process to the tech support guy.
9. It almost immediately jumped to Step 5: Locating directory data.
10. Evidently this was good...as it meant that it had bypassed the error message I was getting previously.
11. Eventually DiskWarrior finished analyzing the volume and presented me with the option to preview the rebuilt volume:
12. I clicked on the "Preview" button and DW created a locked disk in the Finder.
13. I checked the volume: everything was fine.
14. I clicked on the "Replace" button.
15. My hard drive appeared on the desktop, and in the DiskWarrior menu.
16. I am now backing up all the data that I thought I had lost.
Thanks to Marc Moorash and the tech support team at Alsoft.
No thanks to AppleCare and TechTool Deluxe.

Data Recovery AFTER TechTool Deluxe "Repair" ?

Hello,
I have a PB from Fall 2005 (1.5 Ghz, 512 Ram, superdrive, 80 GB) running 10.4. Recently, performance really started to lag, so I began diligent monitoring and ordered an external HD to perform a more comprehensive backup. For the last week, although SMART status was verified on the internal HD, I've been running on a bootable external drive (that was too full to perform a full backup of the current system). When the new external drive arrived yesterday, I installed 10.4 onto a fresh partition and prepared to copy all my files over from the internal drive. Of course, in the midst of this process, but before I could begin the file transfer, the internal drive decided to die and list SMART status as failed. From previous TechTool and other diagnoses, I believe the issue was just a horribly corrupted directory rather than any real physical damage (despite being forced to use numerous hard shut downs due to a stalled, all-but-frozen system in the recent past).
Now, here's the crux of my question: I ran TechTool Deluxe (the version that is packaged with Apple Care) and again it reported a bad directory. I had to safe boot on the external drive to get the computer to complete log in, otherwise it stales as it "searches for local drives." So the drive was not mounting, but it was recognized by both Disk Utility and Tech Tool. Feeling that it was my only option, I decided to go ahead and let Tech Tool repair the volume structure. Tech Tool was "successful" but now I am left with a hard drive that mounts but only shows my applications and library folders, along with a folder full of gibberish index files. No system folder, no users folder.
Is there a way to step back from this repair? Apple Support suggested trying to use Disk Utility again to verify the disk, but I'm highly dubious. I've heard of Alsoft DiskWarrior and ProSoft's Data Rescue II--but I don't know if either are something that will work after-the-fact now that Tech Tool has done its damage. I also talked to Drive Savers and they're quoting $500-2400, with $1600+ the cost of anything approximating full recovery.
Any suggestions on methods, preferred vendors, etc? I've backed up sporadically and have fresh copies of most of my key documents, and 75-90% of my music, but I'd lose all my photos and my crucial contacts, emails, and calendars.
I've done some searches and found slightly similar issues to my particular problem (ie http://discussions.apple.com/thread.jspa?messageID=1150247?).
I'll be monitoring this closely if I left any details out that would help in providing a recommendation.

Hi,
Thanks for your comments. I actually have not been able to boot from the "repaired" drive. It no longer mounts and disk utility reports it had a "fatal hardware error." I can still mount fine from either of my two external drives. Here's the current update. I downloaded the demo of Data Rescue II from Prosoft and am letting it performa thorough scan of my hard drive. It was about 2 hours from completion after 10 hours of scanning when I left for work this morning. If it turns up anything, I'll go ahead and buy the full version. If not, unless this board turns up anything else, yes, it looks like DriveSavers (or a similar alternative?).

TechTools Deluxe (Re: Video RAM and reinstall)

I have the annoying screen inverter/logic board whine (yes I know this has been talked to death here), sometimes not so bad and sometimes I can hear it over a desktop PC is the bearing going out in one of the fans. I happen to be visiting family in a city with an Apple Store this weekend, so I thought I would talk to a real person face to face. Anyways, I ran the TechTools Deluxe CD that I received a week of so after I got my MacBook Pro. To see if there was anything else besides, my whine to mention to them and will you look what came up
Video RAM
Failed
Video RAM, as all components of your video circuitry, must be fully functional for graphics to be properly displayed. Damaged VRAM can cause missing bits, screen noise, system lock ups, or freezes. TechTool Deluxe tests the VRAM on the Macintosh main logic board, as well as some third-party video cards.
If the VRAM test should fail, try these steps in order and run the test again after each step:
o Quit all other applications.
o Restart the system.
o Check any recently-added hardware for proper installation.
o Run the computer from another volume (if available).
o Reinstall the OS.
o Contact AppleCare.
I have done everything except reinstall the OS and contact AppleCare.
Anyways I wanted to know first of all if anyone else had gotten this error and if so did a reinstall fix it? Secondly how hard is the reinstall, I come from years and years of DOS, 3.1, 95, 98, Me, and XP, and one thing all of them have tought me, is reinstalls are horrible, drivers don't work again, ect. So is OSX easy or should I just ask them to look at it this weekend?
Oh and the Apple Diagnostic on the OSX cd 1 says everything is fine.

Well the apple test (on disk 1 of OSX) states that nothing is wrong. Though I will test again when the temp gets high since some people had been detecting problems.
as for 10.4.6 I downloaded it the other day.
I repaired the permissions had a couple things that it corrected (I don't know if I posting them would do any good) Out of curiousity how to permissions get incorrect? I'm so used to the windows file structure and DOS before that that i am a little confused. The last apple used alot before this macbook was an old Applee IIE.
and the TechTools still says there is an error, every time I have run the test. Though there have been some differences when I reboot or turn of and wait a second and then restart.

TechTool Deluxe (applecare CD) unmounted my hard drive

I'll just detail what happened, any and all suggestions would be helpful.
1. Ran Permission repair utility: everything checked out
2. Ran Disk repair utility: Catalog error found
3. Rebooted mac with techtool deluxe cd.
4. Enabled all tests (including volume structure test)
5. All tests check out fine save for volume structure: which is what I expected
6. prompted me to "repair" drive, clicked "ok"
7. After repair successfully completed rebooted mac
8. Kernel Panic upon reboot
9. After multiple reboots, restarted from Tiger install disk.
10. According to Tiger install disk, main hard drive is "unmounted" and un-journaled
11. Re-started again from TechTool Deluxe Cd
12. Ran Tests again (this time only Volume Structure) Passed
TechTool completely recognizes my hard drive, and everything on it (correct amount of space used etc. While OSX says I have nothing on it, and refuses to boot normally without the aid of a CD. What are my options at this point?

Hi Jason, and a Warm Welcome to the Power Mac G5 Forum!
There is some(!) discussion of this problem here
http://discussions.apple.com/thread.jspa?threadID=120264&start=0&tstart=0
And some stable door here
http://docs.info.apple.com/article.html?artnum=301269
You could try (if you haven't already) using the Disk Utility on the 10.4 retail disk to Mount and Repair the boot drive
http://docs.info.apple.com/article.html?path=DiskUtility/10.5/en/duh1018.html
You may be able to use Firewire TDM to access the drive, if you have another Mac
http://docs.info.apple.com/article.html?artnum=58583
and try Disk Utility from there - and maybe rescue your data, if you need to.
I haven't read it all the way through... but the early posts seem to have ended in an Erase and Install of OS X; Disk Warrior did not appear to help - but is a useful Utility to have, so may be worth a try
http://www.alsoft.com/DiskWarrior/index.html
and highly-recommended by many in this Forum.
You can download and burn a current TechTool CD here
https://support.apple.com/techtooldeluxe/main?id=dl
- if you have AppleCare, of course.
Good Luck.

TechTool Deluxe Q

Hey all, I did a quick scan and my MB failed on the Volume Structure part. It said I have to download something from the apple site that hopefully will help. The directions said that I have to burn the disk to a CD before I use it, can I just run the file without burning it?
Here is the error:
Volume Structure
Failed
TechTool Deluxe can scan volumes for problems related to the numerous structures that are necessary for the volumes to operate correctly. If problems are found, TechTool Deluxe can attempt to repair the damage to help reduce the chance of future problems.
If TechTool Deluxe has discovered problems with the volume structure of a volume, allow the program to repair the problem. Quite often these issues are minor, but sometimes they can be indicative of a more serious problem. If the problem persists, consider backing up the device, reformatting the media, replacing the data, and then testing again.
Thanks
Ricky

Just did Disk Utility and I had some errors with "Verify Disk".
Checking Volume Information.
Invalid Volume File Count.
(It should be 910624 instead of 910625)
Invalid Directory Count.
(It should be 207901 instead of 207900)
The Volume Macintosh HD needs to be repaired.
Error: Filesystem verify or repair failed.
My repair button is grayed out so I'm not sure what to do.

Installing TechTool Deluxe

Hello,
When I try And Install TechTool Deluxe v3 I am given a folder with many items in -none of which make sense (to me!)
These are the items displyed when the disc is opened.....
.vol
mach
mach_kernal
Applications
bin
dev
etc
Library
Techtool Deluxe installer
tmp
users
usr
var
System
sbin
Quck start guide
private
Volumes
I cannot seem to install or run the app from the disc
Thanks in advance
-becca

Tech Tool Deluxe v3 is for OS X. Are you trying to use it on a Mac with OS 9.x? It won't work.
 Cheers, Tom

Updating TechTool Deluxe

Hi all,
I want to update the TechTool Deluxe to the latest version. I've read the instructions from here http://docs.info.apple.com/article.html?artnum=61794-en
but when I insert the CD I only see the TechTool Deluxe icon. So then I went ahead and double clicked on TechTool Deluxe to install, just in case I can update with the Check for Product Update from the Services menu, instead I got the start test page without the Services menu not showing up. Do I need to run the test first in order to update? If not, how can I update my CD without downloading the 190MB file and burning on to a CD? Any help you can provide me is greatly appreciated.

Thank you for your prompt reply Jonathan. I thought in order to run system diagnostics using TechTool Deluxe that I would need to boot up from the CD. If only the one in my App folder is up to date, wouldn't the test from the CD be pointless?

TechTool Deluxe contradictory results

I could not determine where to post regarding TechTool Deluxe (included with AppleCare). Is there a better forum to have used?
I've just purchased AppleCare for my recent iMac acquisition. I downloaded the latest TechTool Deluxe (v. 3.1.3). After burning a cd and also installing it, I went ahead and ran all the tests enabled by default (i.e. all but "Surface Scan").
Each "Passed". But, when it got to "Volume Structure", the visual indication said, "Fail". However, report window showed "Passed". So, I ran it again (just that test). Same thing; failed visually, and passed in report. I tried a different test (RAM); it passed in both.
So, now I am confused.
What does it mean for TTD to tell me that it Failed and also Passed? Is this a known bug in TechTool Deluxe?

It doesn't mean anything. If you need to repair your drive use Disk Utility, not TTD. If you have questions about TTD the best place to ask is to call AppleCare or contact the developer, MicroMat.

Techtool Deluxe and MacBook Pro

I see this message on the Apple Techtool download site:
Note: The Mac Pro (Early 2008), MacBook (Early 2008) and MacBook Pro (Early 2008) are not fully compatible with this version of TechTool Deluxe. The MacBook Air is fully compatible with this version of TechTool Deluxe when used with the MacBook Air SuperDrive. Please check back later for a new version of TechTool Deluxe.
Since it is not listed what exactly this means, is it still safe to use??
Message was edited by: powerbook1701

There is always an extended delay in the updating of TechTools Deluxe for new Macs, powerbook1701. If you have a Mac that it is not shown as compatible DO NOT use TTD on it. In the past this has caused some serious problems. Out of date disk utilities generally can do a lot of harm to directory structures and the like.
You should NEVER use an old version of TTD or TTP or DiskWarrior, or Drive Genius, or even Apple's own Disk Utility, on a new computer unless the manufacturer specifically endorses it for your model and OS version
(An "Early MBP17", like the one that jw2 says he has, is a very different computer to yours. The fact that he has used it with no problems is not relevant to your situation.)
Cheers
Rod

Installing techtool deluxe from Applecare Protection Plan DVD fails

As I was having some problems with my mac, I decided to try the Techtool Deluxe utility that came with the protection plan. But the install fails: it stops at 0 items remaining, uses 100% CPU (or one core), and stays at that for at least 15 minutes - apparently doing nothing.
I can't find a download from apple support site either - the update page has link to latest version, but I only get a page that points to quick assist page.
Any ideas on where I can find a downloadable copy (or a form to ask apple for a new copy of the disk)?

I purchased a MBP in 2008 & an iMac in 2013. Neither came w/ TTD when I purchased AC. I am assuming Apple no longer includes TTD w/AC.
I purchased TTPro (at a discount) & DW on my own.

HT4530 techtool deluxe

i have been using mac book pro 10.5.8 since 2009. its protection plan has included a cd named techtool Deluxe. I guess its for cleaning mac, but i dont know what to do. Is it going to work automatically if i just put the cd into a mac? i mean what does it do for a mac book pro. i kinda lost my manuals. so please help me. plus i wish to clean my mac with less or zero price. thanks.

Give it a try, that is quite old version of tech tool, the latest is techtoll pro. If you feel that you need a "cleaning application, you may want to check out Onyx, it is free, but I'm not sure if it goes back that far.
It seems it may, just read carefully thru, and do not download any of the other applcations that are hawked on the site. Do this at your own risk, this applies to ALL of these types of software, they may remove too little, they may remove too much, this is the chance that you take with any of these.
DO NOT UNDER ANY CIRCUMSTANCES DOWNLOAD MACKEEPER.

Cannot download TechTool Deluxe

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