Cannot download the free trial version of LR 5? The creative cloud installs and then when it's opened its blank

Anyone else having this issue? The creative cloud comes up blank and I'm unable to install lightroom or photoshop. I'm using Windows 7

That's not how to get the trial version. Try one of these:
Adobe - Lightroom : For Windows
Adobe - Lightroom : For Macintosh
Hal

Similar Messages

  • I have a mac running Yosemite and I am attempting to install the trial version of muse I can download the Craetive Cloud Installer dmg but when I attempt to run it to install muse it loads half way on the screen then quits and the status bar is gone, I ha

    I have a mac running Yosemite and I am attempting to install the trial version of muse I can download the Creative Cloud Installer dmg but when I attempt to run it to install muse it loads half way on the screen then quits and the status bar is gone, I have adjusted privacy settings but can not seem to get it to go past the half way point. Any suggestions ?

    Stevens33176288 please utilizes the steps listed in CC desktop lists applications as "Up to Date" when not installed to reinstall Adobe Muse.

  • I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window?

    I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window?  I'm trying to get a trial version of CS5. 

    You do not need to involve Creative Cloud to install/try the trial version of CS5...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  • I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I c

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    Please authorize ADE 3 with same credentials that you used with older version of ADE

  • I cannot download the creative cloud i have havent got passed the first step

    I cannot download the creative cloud i have havent got passed the first step

    Maybe you are taking the wrong first step.  What is the first step that you have not gotten passed yet?

  • I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it

    I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it does not install ang give an Error code 72, it is assuming that I already are using the Creative cloud in 2 computer, but itis no the case, how to solve this situation?

    Dave: I did the Microsoft Update two days before this happened, and rebooted as required.  I just created a new restore point and lauched Creative Cloud.  Now I get the famous white screen:
    It just sits and spins (been 10 minutes now). 
    Fortunately, I saved away this command (which I've had to use 4 or 5 times already):
    del %USERPROFILE%\AppData\Local\Adobe\OOBE\opm.db
    Unfortunately now, I get this (even after closing the above window):
    The process cannot access the file because it is being used by another process.
    So I killed everything that said "Adobe" in the task manager and this time, the command succeeded.
    Fortunately, the current apps seem to still work.  I can't seem to find the "Creative Cloud" app in the applications on my system, but I launched Photoshop CC, told it to look for updates, and got a list of the 5 prgorams that need updates in the Adobe Application manager:
    I will proceed with the updates, holding my breath.

  • Hi, I downloaded the Creative Cloud Installer, the installer initializes but that's it. It doesn't install. There a reason I miss? (OS X 10.9.5)

    Hi,
    I downloaded the Creative Cloud Installer, the installer initializes but that's it. It doesn't install. There a reason I miss? (OS X 10.9.5)
    I made an abo for the CC, Student version, downloaded the CC Installer, but every time I double click it to install, ist just initializes, and as the bar is HALF full, the window disappears and nothing. It doesn't install or anything.
    I tried re download, re tried to install,  I tried a re start. No luck.
    So what am I missing?
    I can't install any desktop application without the creative cloud?
    Thanks for any help!

    Never mind.
    Found a way by trashing AAM Updater, the OOBE, AAM an ACC itself and so on, and cleaned it all with CC cleaner.
    But this was a very complicated way for a non-IT person to do, especially when everywhere you can read "Just Download, Install an go!"
    No plus points.
    Regards.

  • I get an error when trying to download the creative cloud installer.  The message says to contact customer support.

    Any advice for not being able to download the creative cloud installer?

    Lisalynn33 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.

  • I've downloaded the creative cloud app and the photoshop. Now, how do i open the photosop?!! tried clicking on the image but nothing happen.

    I've downloaded the creative cloud app and the Photoshop. Now, how do i open Photoshop?!! tried clicking on the image but nothing happen.

    Thank you so much. I finally got it to work. I don't know why it has to be such an ordeal when it comes to Adobe products!
    Todd
    Todd McVey
    Art Direction
    201-723-0104
    [email protected]
    www.toddmcvey.com
    @mctwitthis

  • I'm just downloaded the creative cloud installer.  Double click on the install file, it starts the installation and after only a few seconds it stops and nothing happens.  What is going on?

    why does the cloud installer quit after only a few seconds of install?

    I am having the same problem. Sorry I don't know an answer but would love help too.
    I'm on a Mac - OSX10.9.3
    Downloaded installer which opened to the point that I had the icon in my toolbar but it seemed to get stuck at that point - about 7 hours of scrolling "update cycle" (swirly thing in middle of the empty CC window) but no App tab or other tabs - just a white rectangle with scrolling.
    So I tried un-installing, deleted all files, downloaded again but now I get the same as Scrapnick - installer launches with task bar at "Initializing Installer" which lasts only about 2 seconds, then flicks to "Dowloading Creative Cloud desktop" at which point the task bar & the installer window close.
    I hope someone can help us with this...

  • How do I have the creative cloud installer and apps install on a different drive other than my main C drive?

    I have been having trouble figuring out how I can put the installer and adobe apps on another drive other than my C drive. Please Help me. My C drive is getting too full.

    The CC app itself will always install on the system root drive as will several shared components. Once the CC app has been installed, you can choose a different install location for the main programs in the app's settings.
    Mylenium

  • I cannot load the Creative Cloud window, and populate it.

    This is what the window looks like when I try to load it.
    On behalf of Derek Dunson, this is Bill Newton -- [email protected]

    You only get one trial period.

  • Have downloaded the creative cloud app but cannot find the single-app Premiere Pro CC

    After recieving confirmation email of payment for single- app membership Premiere Pro , followed instructions for getting started and now have downloaded the creative cloud app and when I come to download Premiere Pro it is not shown in the apps section.  What might be the problem for it not showing up ?

    Well, you're not gonna like it, but it doesn't show up because your system doesn't meet the requirements. Check them.
    Mylenium

  • Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro.   The macBook Pro does not have a DVD player it is sold separately.     To install the program can I download a free trial version and then use the serial numb

    Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro.   The macBook Pro does not have a DVD player it is sold separately.     To install the program can I download a free trial version and then use the serial numbers from the set I received?

    yes, that's exactly what you should do,
    Downloads available:
    Suites and Programs:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • .pdf files don't open after having download the creative cloud because of a previous trial version

    Dear,
    I used a trial version of acrobat pro for a month. After the trial I downloaded the creative cloud to enjoy all the programs.
    The creative cloud is well installed on my computer but now every time I try to open a .pdf document it refers to the trial saying that it is over and that I should subscribe, but I did!
    I am kind of desperate, I can't open .pdf files.
    Can anyhow help?
    Thank you!
    Lionel

    I am not one to recommend reinstall, but that might be required. One of the problems with CC is that it leaves some info in the system that makes it think it is installed, even after you uninstall it. There is a fix for that, but I don't remember it (right now I am not remembering much with pneumonia). If you decide to uninstall, you should go through the uninstall process (there may be a special uninstall for CC that I have not seen). Then run Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs. Remove any leftover part of the Acrobat folder, reboot, and reinstall. It may reinstall or you might run into that other fix that is needed. In that case you will have to search the forum.

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