Cannot download the latest itunes version
"the version of iTunes cannot be removed contact technical support" and the box comes up stating-
the feature you are trying to use is on a network resource that is unavailable.
Tried downloading on the itunes.com site under both windows explorer/google chrome unsuccessfully.
I want to connect my iphone 5 to retrieve my itunes library after this, please help!
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
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I have just downloaded the latest itunes version (11.0.1). All my data cannot now be located, though the library is showing all the correct content.The data is stored on an external hard drive. How do I tell the library where to find it's data?
The iTunes application should be installed on the system drive. You may need to repair iTunes to fix that error regarding a missing .exe.
To organize your library properly see Make a split library portable.
If you don't have a working version of the library that can be transformed into a portable shape I have tools and techniques that can repair the broken links.
tt2 -
While downloading the latest iTunes version, my computer turned off. When I opened iTunes, it says that "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes" Help please
That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
I cannot find apple tv (1st generation) under devices after downloading the latest itunes version
i cannot find apple tv (1st generation) under devices after downloading the latest itunes version.
cannot stream any pictures or music
any suggestions?Welcome to the Apple Community.
If restarting everything including your router doesn't help......
Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can sync it back afterwards, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted. -
I downloaded the latest iTunes version and now get the following error message: "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes." Can anyone provide suggestions on what I should do next?
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
Hi there, got 3 issues at once....
1) can't download the latest itune version onto my PC (it simply stops, not even an error message)
2) can't access the itune store and in order to fix this i need the latest version - catch 22!
3) one of my ipods isn't recognised by itune, nit sure if because of the earlier problems?
.... thanks
S.Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I cannot download the latest Itunes software, and I am being given the following message. 'The error code is 2324'. Can anyone help???
(Apologies for barging in, Steve.)
I'd also try the fixit from the following Microsoft document:
Let's try the fixit from the following Microsoft document with that one:
Fix problems with programs that can't be installed or uninstalled -
My Mac laptop was running fine till I downloaded the latest itunes version this week, now all the programs are slow, ITUNEs cuts in and out. Anyone know what I did wrong?
Hello Mark Malecki,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having some issues with iTunes on your MacBook. You may want to isolate the issues further by testing to see if they persist in a new user account:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
You can also try starting iTunes in safe mode:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Thanks,
Matt M. -
HT1338 unable to download the latest itune version
While trying to download the latest itune, the last part of the download take hours (it will indicate 3 min. remaining but will never complete).
Hey rcarson9933,
Thanks for the question, and welcome to Apple Support Communities.
If you are having trouble installing iTunes on a Mac OS X computer, the following article has steps to try:
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/HT2311
Thanks,
Matt M. -
I have selected to download the latest version. Everything was great before. I now get "can't start because MSVCR80.dll is missing" and a 2nd pop up Error 7 (windows error 126). Please can anyone help. I have repaired, removed and installed, and every time the same
Solving MSVCR80 issue and Windows iTunes install issues.
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itunes isn't recognizing my iPhone 4s. I downloaded the latest version of itunes today, but i have older version of the operating system (version 6.0) on my iphone.
I find itunes and apple extremely frustrating with the constant compatibility issues. So sick of itunes!http://support.apple.com/kb/ts1538
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What is my next step?
If you're using a fourth generation or earlier iPod touch, click here and download the software.
If you're using a fifth generation iPod touch and an Intel Mac, buy Mac OS X 10.6 from the online Apple Store and run Software Update.
If you're using a fifth generation iPod touch and a PowerPC Mac, buy a newer computer.
(73046) -
I cannot download the latest iTunes update. It says my network is missing something.
It also says old version of iTunes cannot be removed.
Is that the bonjour.msi that can't be found?
If so, download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time? -
I cannot download the latest ITunes update.
My error message reads: "The update 'iTunes' can't be installed run preupgrade script for AppleMobleiDeviceSupport". How can I fix this?
Entry point errors can often be fixed by deleting the offending dll, then repairing the component it is part of. CoreMedia.dll is part of Apple Application Support.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I cannot download the latest trial version
It seems to get just over 50% then it states Error: failed to register. Followed some advice on line but nothing has worked. Is there a help line I can ring for free - I'm not very computer literate and I find things like this very difficult to resolve myself.
Hi, thanks for your reply. Its abode flash player I think latest version - system - windows.
I used to have flash player on my computer but some how I deleted it and now I cant seem to install the latest version.
Any suggestions would be appreciated. thanks
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