Cannot download the new os into itunes

i have a 2 month old ipad2 and it is having some issues with opening email.  i went to restore it and it started the process to download a new os.  when i try to download the new operating system into itunes i get the mesg that the network timed out.  3 times i tried this when i was not at the computer but it remained on.  the 4th time i was on the computer for the entire time it took to do the download and i got the same msg.  i don't know what to do next.
btw.  i rebooted the ipad and my email problem went away.

Have you tried temporarily turning off your firewall and antivirus software ? A number of people on here have successfully downloaded it after doing so.

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