Cannot download the newest edition of iTunes to my computer. Do I have to uninstall the older edition first?

Hi Artbyruth,
If you are having trouble installing iTunes, this article has some troubleshooting steps that may help with the situation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this helps. Take care!
- Ari

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I'm not sure if I will lose any software. The only thing I worry about is Microsoft Office that my wife needs for work.

Follow-up to Linc Davis ... this shows the application that will lilely not work in ML: http://roaringapps.com/apps:table

I have just downloaded itunes. I cannot install QT as an older version is in place. Cannot remove the older version using CP. Any ideas?

I have just downloaded itunes. I cannot install QT as an older version is in place. Cannot remove the older version using CP. Any ideas?

Many thanks.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?
Message was edited by: b noir

I cannot download the IOS 5 with Itunes to update my iphone 4. I dont want to restore the iphone because I am afraid that the itunes cannot download the ios 5 and then I will be with no iphone.

I cannot download the IOS 5 with Itunes. Always appear this message ( err= -3259) what can I do to solve this problem?

It's a connection timeout error. Google for a copy of iOS 5.0.1 and download it to your computer. Prepare to restore your iPhone but hold down Option (Mac) or Shift (Windows) when clicking Restore to bring up an explorer where you can manually install iOS 5.0.1 on your device, since you do not require a full download from the Apple Servers other than to verify your iOS build being installed.

Iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB

iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB. I already tried uninstalling and reinstalling iTunes....still nothing. Any ideas?

Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.

Cannot download the latest update for itunes

When I go to help update I cannot download the latest version of itunes. Will I have to download from the Apple site?

Okay, so I called this number (1-800-692-7753) and asked to speak to someone (to avoid using the animated voice system). The guy asked to share my screen so he could better help me. We ended up unistalling every single thing dealing with iTunes/Apple on my PC (following these instructions: http://support.apple.com/kb/HT1923).
Once everything was unistalled, we went to the Apple iTunes website (http://www.apple.com/itunes/) to install iTunes again.
This time it worked! And all my music was just how I left it.
Apparently there was a problem with the update through iTunes, a file was missing or corrupted or something, so this is the only way to get around that mess.
I hope this helps everyone!
-Tabitha

I cannot download the latest update for itunes because it say the file itunes.msi is missing

I cannot download the latest update for itunes because it says that the file itunes.msi is missing

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT3204 I cannot download the latest version of itunes to my pc. I am running windows7. I keep getting the following message, "the feature you are trying to use is on a network resource that is unavailable". Any ideas?

i cannot download the latest version of itunes to my pc. i am running windows7. i get the following message, "the feature you are trying to use is on a network resource that is unavailable".

Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

I cannot download the latest version of itunes to my Mac OS X 10.5.8 to sync with my new ipod nano. Any suggestions???

I cannot download the latest version of itunes to my Mac OS X 10.5.8 to sync with my new ipod...any suggestions?

You need to upgrade the computer's OS. Choose About this Mac from the Apple menu and check the processor.
If it's a PowerPC Mac, it can't sync that device.
If it's a Core Duo Mac, click here, install the DVD, and run Software Update.
If it's a Core 2 Duo or better Mac, upgrade it as if it was a Core Duo Mac, and once done, if desired, open the Mac App Store and try downloading Yosemite. If you get told it's incompatible, go to the online Apple Store and order a download code for Lion 10.7.
Mac OS X 10.7 and newer don't support PowerPC software such as Microsoft Office 2004. If you upgrade the OS, back up the computer first.
Some device models require Mac OS X 10.7.5 to sync.
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I cannot download the latest version of itunes 10

I cannot download the latest version of itunes 10. There is a screen in the itunes website that states I have downloaded the software, but when I open it whatever I downloaded states it is not a VALID WIN 32 APPLICATION. Ive tried several ways to downloading it. Maybe my pc computer is not compatible but I have never had this problem before. PLEASE HELP ME!!

but when I open it whatever I downloaded states it is not a VALID WIN 32 APPLICATION.
Let's try the following document with that one:
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

I cannot download the update for itunes - music stored on external drive - download error state invalid "H" drive ? anyone have any ideas ? Cheers

I cannot download the update for itunes - music stored on external drive as computer got full up - download error state invalid "H" drive ? anyone have any ideas ? Cheers

See "Invalid drive X:\" install errors.
tt2

HT1926 I cannot download the latest Itunes software, and I am being given the following message. 'The error code is 2324'. Can anyone help???

I cannot download the latest Itunes software, and I am being given the following message. 'The error code is 2324'. Can anyone help???

(Apologies for barging in, Steve.)
I'd also try the fixit from the following Microsoft document:
Let's try the fixit from the following Microsoft document with that one:
Fix problems with programs that can't be installed or uninstalled

After uninstalling iTunes and re-installing, I cannot download the update. I have Windows Vista.

After uninstalling iTunes and re-installing, I cannot download the update. I have Windows Vista. Should I un-install again, and if so, where are the instructions for windows vista?

Have you tried to use another browser?
This may help you out -> iTunes: Downloading iTunes for Windows using Internet Explorer

Hi. Bought recently iphone5 from singapore. but the one who sold us the phone has set restriction. now i cannot download any apps from my itunes. I dont know the restriction code so i think i need to reset my phone. does resetting remove the unlock?

Hi. Bought recently iphone5 from singapore. but the one who sold us the phone has set restriction. now i cannot download any apps from my itunes. I dont know the restriction code so i think i need to reset my phone. does resetting remove the unlock?

You need to restore it with iTunes or wipe it from the phone itself... Settings > General > Reset > Erase All Content and Settings. Either of these will create a factory fresh phone, thus removing the restrictions. Note that ALL user data will be wiped.

I cannot download the new itunes nor can I update my iphone and ipad.

I cannot download the new itunes nor can I update my iphone and ipad. I constantly get an error everytime I try to download anything from apple.

What error?
Without details it is almost impossible to offer assistance.

Cannot download the newest edition of iTunes to my computer. Do I have to uninstall the older edition first?

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