Cannot download the trial version, why?
My attempt to download the trial version of Photoshop failed, error 49, anyone to help me please?
Hi Trevor,
Glad that you replied.
I used Windows 8.1 to download the trial version of Photoshop and Premeir Pro but both gave me similar problem.
For the Photoshop, the message I got was " Update Failed. Download error. Press retry again or contact customer support(49)" So I pressed "Retry" but to no avail.
For the Premier Pro, the message I got was "Installation succeeded, but a patch failed." When I pressed "Learn More", the message is the same as above".
Please advise me what to do next.
Thank you,
Abby
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Rave created the discussion
"I have downloaded the trial version of photoshop but cannot initiate it
on my computer. I have an icon creative cloud on my desktop but no
photoshop icon can anybody help me"
To view the discussion, visit:
https://forums.adobe.com/message/6770541#6770541
> -
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>--Original Message--
>From:
[email protected]
>Date: 07/03/2015 7:26
>To: "Phil Watkins"
<[email protected]>
>Subj: [Creative Cloud Download &
Install] cannot download free trial version of creative cloud. what do
i do?
>tonyc79110995 [https://forums.adobe.com/people/tonyc79110995 created
the discussion
>"cannot download free trial version of creative
cloud. what do i do?"
>To view the discussion, visit: https://forums.adobe.com/message/7262206#7262206
>
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