Cannot download updated software for I Phone 3GS

When I try to download iOS5 software update to my I Phone 3GS l get a network timed out message . Does anyone have an idea why this happens?

Disable the antivirus and firewall software on your PC. If you are running kaspersky, you may have to remove it entirely. It can interfere with the update process.

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    Error 1611
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    Synced media like apps and music are not included in the iPod backup that iTunes makes. You can redownload iTunes purchases by:
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  • IOS 5 on 3Gs iPhone,There was a problem downloading the software for the iPhone

    I have attemepted to update my iPhone 3Gs 8-10 times now over the past three days and keep getting the following error message:
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    Hi,
    I am having the same problem as eimaj311 - and I dont have Kaspersky. I would like to believe that the error is not even related to network speed. I understand there would be a high demand on the servers - but this would have been anticipated and addressed - if so why the error message. I think downloading 700Mb would have been easier if iTunes can save whatever was downloaded and resume from that point in the event an error occurs.
    In the mean time I am doomed - looks like the timeout error messages are there to stay.

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    Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

  • TS3694 Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out.

    Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!

    Error -3259 is a network timeout error, usually. This article might help:
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    Hi Robertfrom Denver.
    Did you try the solution given, and if yes, did it work?
    I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
    I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
    HelenfromBroughton Astley

  • I am trying to download an update for my iphone, but in the middle of the download I get an error message that says, 'There was a problem downloading the software for iphone. The network connection timed out.' Any ideas on how to resolve this issue?

    I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?

    Hi Robertfrom Denver.
    Did you try the solution given, and if yes, did it work?
    I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
    I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
    HelenfromBroughton Astley

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