Cannot download updates, and I can no longer work with RAW files without them. Help!
I used to be able to get Bridge to read RAW files, but I cannot any longer. I think I need an updated plug-in, but when I try to go to help-updates and download them, the message I get for all three (Adobe Bridge CS5 4.0.5 update, Photoshop 12.0.4 update for Photoshop CS5, and Photoshop Camera Raw 6.7 Update) is this: "There was an error downloading this update. Please quit and try again later." I have tried shutting down and restarting the computer a few times over the course of several days, and have even tried updating my mac software. I always get the same message. Please help! Thank you!!
Ok, Adobe. I'm having a huge problem with your customer service here. You list no email or phone to contact you, yet I have spent hundreds of dollars on a product I can't use unless I can get an answer to this question, which appears to be a problem with your system. I've used the forum, which is the only option you list for contacting you, and have heard no response. Can anyone please help me?
Similar Messages
-
My screen is immediately after opening Photoshop frozen and I can no longer work with it?
I have a mac. Now when I open a picture in Photoshop Elements 12 and I do an action like painting a dot, my whole photoshop Is stuck and my screen is frozen. What should I do?
Ok, Adobe. I'm having a huge problem with your customer service here. You list no email or phone to contact you, yet I have spent hundreds of dollars on a product I can't use unless I can get an answer to this question, which appears to be a problem with your system. I've used the forum, which is the only option you list for contacting you, and have heard no response. Can anyone please help me?
-
I have just updated to Lion to to 10.7.4 and can no longer read *.rw2 raw files, before this, at 10.7.3 it works perfectly!
see > 10.7.4 lost RAW format: Apple Support Communities
plus others just to your right in "More Like This" -
I just installed 11.0.5.5 and I can no longer sync with my iPhone 4 or my iPhone 5. Any thoughts? It went from accurately displaying my content to showing most of the content as "Other" and now says it can't sync because it can't determine the apps to sync.
Hi,
I have sync issue, too, but a bit different. When connecting my iPhone 4 and hitting the sync button in iTunes 11.0.5 (5), the synch process starts, gets stuck at step 5, then eventually finishes without any error message, but content (TV series / movies) are not updated on the iPhone.
I already tried to power cycle my MacBook (Intel 13" running Mac OS X Lion) and my iPhone 4 (iOS 6.1.3).
Was working perfectly before upgrading iTunes. Anybody has a solution to this yet?
Thanks in advance.
Martin -
How do I reinstall an older version of the software on my IPod touch? Installed the latest update and now it no longer works in my car.
I'm sorry, but Apple does not provide a downgrade path for iOS. Because downgrading is unsupported by Apple we cannot discuss it on these forums.
You may leave comments at Apple Feedback. -
Working with RAW files in iPhoto 5.0.4 and Elements 4.0.1
I take photos in RAW mode and download them to iPhoto. When I try to edit the photo in iPhoto, the picture is a tiny little file that is impossible to enlarge with any sort of clarity. Also, the word "RAW" does not appear anywhere on the iPhoto window like I read it is supposed to.
When I drag the file to Photoshop Elements, I get an editing window that has none of the tools usually associated with JPEG files. I get a separate window in which I can darken or lighten the image, that's it.
Clearly, I'm doing something wrong. No one in their right mind would ever use RAW if this is how it works.
Any ideas?Hi Jack!
If you're new working with RAW files, your right, it just doesn't make sense. RAW <imho> is a bit overrated. One thing you will need to keep in mind when shooting in RAW, is you will still need to take a well exposed image. What RAW files will allow are CHANGES in all areas of the image v. JPEG which may allow you to ADJUST a few settings in the image. My only suggestion would be to kepp playing around with PSE until you get the hang of it, it is an excellent image editing software. But realize, a well exposed JPEG and RAW file are hard to tell apart...
Personally, I do not directly download RAW files through iPhoto but will create a folder and download to here, and simply drage folder to iPhoto to import (which are then 'converted' into JPEG files). This way I have the original RAW images safely located outside of iPhoto as well as in iPhoto. You should set Elements as your choice of application to edit files inside iPhoto.
Good luck, Rick
Good link: http://www.elementsvillage.com/forums/ and just for fun: http://www.photoshopcosmetics.com/index.php -
My older model ipod (click wheel) no longer works with my BOSE player. Help!
My older model ipod (click wheel) no longer works with my BOSE player. Help!
that bump knocked the docking port and messed with the click wheel, that is not covered with the warranty
if you call apple it will be an out of warranty repair in this case -
This didn't happen until Firefox 11.0. The scroll bar is there, with the up and down arrows, but everything in-between is black, and you can no longer see the mini-bar within to move the page.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
My Ipod worked by voice control when it was connected to my Ford Sync. I connected to Itunes to update and transfer music and voice control no longer works. Help?
Its is a 5th Generation Ipod Classic with video NOT a NANO!
-
I upgraded my iPhone to iOS 8.1.3 and can no longer pair with either the phone in my 2015 Toyota Highlander or my Jawbone earpiece. Upgraded to iOS 8.2 and still no resolution for the car, but now my Jawbone will finally pair with the iPhone. Is this a known problem or do I need to get a different phone?
Hi. You can reset the connecting system on your car to try or make sure if password's verifying is needed to connect.
-
At first my keyboard did not work with Citrix Receiver after upgrading to OSX 10.9.5 and I found the workaround by using "cmd + tab," however, once my keyboard work within Citrix, the "command, control, and option" keys no longer work. Does anyone have a remedy for this?
Keyboard no longer works with Citrix Receiver after upgrading to OSX 10.9.5
-
After upgrading to Yosemite I cannot download updates and the icons are not question marks.
I upgraded from Mavericks to Yosemite, I cannot download any updates for apps and cannot purchase apps. When I go to the app store all the icons are have question marks in them. Any ideas on what I can do to fix this problem?
Repair permissions & restart your comp.
-
Software Update and Disk Utility no longer work (Leopard)
Hello. After upgrading yesterday from 10.4.11 to 10.5.0 then updating to 10.5.1 I find that repair / verify permissions no longer works (it just hangs after starting).
And the same with Software Update, it starts the check then just hangs. Grateful for any ideas!
Overall I am finding Leopard much slower in operation than Tiger. PeterCreate a new admin account with Apple menu -> System Preferences -> Accounts and see if the issue duplicates itself logging into that account. That will say if the issue systemwide, or just localized to the a bad user cache file. If the issue persists in the new user, you can try looking in the System -> Library and Library -> Cache, Applications Support, and ByHost folders for cache files relating to Software Update and Disk Utility. Once you find them, carefully extract them to comparable folders on your desktop you create (i.e. name one systemlibrarycache) so you know where you go them from, and restart your Mac. If the issues go away after two restarts then it is just one set of bad cache files. If the issues return after two restarts, you have something generating bad cache files which needs a more system wide repair tool.
-
My smtp has been changed to smtpa and I can no longer send. Port is 2225. Help
Bell Aliant has changed to smtpa port 2225, I'm configured correctly but can no longer send. They do not support Thunderbird. I can receive fine.
I do have my complete email. I found the troubleshooting info
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Thunderbird, check out our support website.
Include account names (possibly identifying information)
Application Basics
Name Thunderbird
Version 24.4.0
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.4.0
Profile Folder
(Local drive)
Application Build ID 20140316131045
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Crash Reports about:crashes
Memory Use about:memory
Mail and News Accounts
ID Incoming server Outgoing servers
Name Connection security Authentication method Name Connection security Authentication method Default?
account1 (pop3) pop.bellaliant.net:110 None Normal password smpta.bellaliant.net:2225 None Normal password true
account2 (none) Local Folders None Normal password
Extensions
Name Version Enabled ID
British English Dictionary 1.19.1 false [email protected]
Dropbox for Filelink 1.0.1 false [email protected]
Forward 0.18 false [email protected]
Lightning 2.6.4 false {e2fda1a4-762b-4020-b5ad-a41df1933103}
SlideShow 1.4.7 false [email protected]
Test Pilot for Thunderbird 1.3.9 false [email protected]
Important Modified Preferences
Name Value
browser.cache.disk.capacity 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.disk.smart_size_cached_value 358400
dom.max_chrome_script_run_time 0
extensions.lastAppVersion 24.4.0
font.name.monospace.el Consolas
font.name.monospace.tr Consolas
font.name.monospace.x-baltic Consolas
font.name.monospace.x-central-euro Consolas
font.name.monospace.x-cyrillic Consolas
font.name.monospace.x-unicode Consolas
font.name.monospace.x-western Courier
font.name.sans-serif.el Calibri
font.name.sans-serif.tr Calibri
font.name.sans-serif.x-baltic Calibri
font.name.sans-serif.x-central-euro Calibri
font.name.sans-serif.x-cyrillic Calibri
font.name.sans-serif.x-unicode Calibri
font.name.sans-serif.x-western Times New Roman
font.name.serif.el Cambria
font.name.serif.tr Cambria
font.name.serif.x-baltic Cambria
font.name.serif.x-central-euro Cambria
font.name.serif.x-cyrillic Cambria
font.name.serif.x-unicode Cambria
font.name.serif.x-western Arial
font.size.fixed.el 14
font.size.fixed.tr 14
font.size.fixed.x-baltic 14
font.size.fixed.x-central-euro 14
font.size.fixed.x-cyrillic 14
font.size.fixed.x-unicode 14
font.size.fixed.x-western 15
font.size.variable.el 17
font.size.variable.tr 17
font.size.variable.x-baltic 17
font.size.variable.x-central-euro 17
font.size.variable.x-cyrillic 17
font.size.variable.x-unicode 17
font.size.variable.x-western 15
mail.openMessageBehavior.version 1
mail.winsearch.firstRunDone true
mailnews.database.global.datastore.id c63e71b8-d672-4c23-b824-b191ee3cf75
network.cookie.prefsMigrated true
places.database.lastMaintenance 1395838575
places.history.expiration.transient_current_max_pages 104858
places.history.expiration.transient_optimal_database_size 167772160
plugin.importedState true
plugin.state.flash 0
plugin.state.java 0
plugin.state.npatgpc 0
plugin.state.npauthz 0
plugin.state.npctrl 0
plugin.state.npdeployjava 0
plugin.state.npdlplugin 0
plugin.state.npgoogleupdate 0
plugin.state.npitunes 0
plugin.state.nppdf 0
plugin.state.nppl 0
plugin.state.npqtplugin 0
plugin.state.nprndlchromebrowserrecordext 0
plugin.state.nprndlhtml5videoshim 0
plugin.state.nprndlpepperflashvideoshim 0
plugin.state.nprpplugin 0
plugin.state.npspwrap 0
plugin.state.npunity3d 0
plugin.state.npve3d 0
plugin.state.npwlpg 0
print.print_printer Brother MFC-240C USB Printer
print.printer_Brother_MFC-240C_USB_Printer.print_bgcolor false
print.printer_Brother_MFC-240C_USB_Printer.print_bgimages false
print.printer_Brother_MFC-240C_USB_Printer.print_colorspace
print.printer_Brother_MFC-240C_USB_Printer.print_command
print.printer_Brother_MFC-240C_USB_Printer.print_downloadfonts false
print.printer_Brother_MFC-240C_USB_Printer.print_duplex -1574483314
print.printer_Brother_MFC-240C_USB_Printer.print_edge_bottom 0
print.printer_Brother_MFC-240C_USB_Printer.print_edge_left 0
print.printer_Brother_MFC-240C_USB_Printer.print_edge_right 0
print.printer_Brother_MFC-240C_USB_Printer.print_edge_top 0
print.printer_Brother_MFC-240C_USB_Printer.print_evenpages true
print.printer_Brother_MFC-240C_USB_Printer.print_footercenter
print.printer_Brother_MFC-240C_USB_Printer.print_footerleft &PT
print.printer_Brother_MFC-240C_USB_Printer.print_footerright &D
print.printer_Brother_MFC-240C_USB_Printer.print_headercenter
print.printer_Brother_MFC-240C_USB_Printer.print_headerleft &T
print.printer_Brother_MFC-240C_USB_Printer.print_headerright &U
print.printer_Brother_MFC-240C_USB_Printer.print_in_color true
print.printer_Brother_MFC-240C_USB_Printer.print_margin_bottom 0.5
print.printer_Brother_MFC-240C_USB_Printer.print_margin_left 0.5
print.printer_Brother_MFC-240C_USB_Printer.print_margin_right 0.5
print.printer_Brother_MFC-240C_USB_Printer.print_margin_top 0.5
print.printer_Brother_MFC-240C_USB_Printer.print_oddpages true
print.printer_Brother_MFC-240C_USB_Printer.print_orientation 0
print.printer_Brother_MFC-240C_USB_Printer.print_page_delay 50
print.printer_Brother_MFC-240C_USB_Printer.print_pagedelay 500
print.printer_Brother_MFC-240C_USB_Printer.print_paper_data 1
print.printer_Brother_MFC-240C_USB_Printer.print_paper_height 11.00
print.printer_Brother_MFC-240C_USB_Printer.print_paper_name
print.printer_Brother_MFC-240C_USB_Printer.print_paper_size 1611902952
print.printer_Brother_MFC-240C_USB_Printer.print_paper_size_type 0
print.printer_Brother_MFC-240C_USB_Printer.print_paper_size_unit 0
print.printer_Brother_MFC-240C_USB_Printer.print_paper_width 8.50
print.printer_Brother_MFC-240C_USB_Printer.print_plex_name
print.printer_Brother_MFC-240C_USB_Printer.print_resolution 0
print.printer_Brother_MFC-240C_USB_Printer.print_resolution_name
print.printer_Brother_MFC-240C_USB_Printer.print_reversed false
print.printer_Brother_MFC-240C_USB_Printer.print_scaling 1.00
print.printer_Brother_MFC-240C_USB_Printer.print_shrink_to_fit true
print.printer_Brother_MFC-240C_USB_Printer.print_to_file false
print.printer_Brother_MFC-240C_USB_Printer.print_unwriteable_margin_bottom 0
print.printer_Brother_MFC-240C_USB_Printer.print_unwriteable_margin_left 0
print.printer_Brother_MFC-240C_USB_Printer.print_unwriteable_margin_right 0
print.printer_Brother_MFC-240C_USB_Printer.print_unwriteable_margin_top 0
Graphics
Adapter Description AMD RADEON HD6550D Graphics
Vendor ID 0x1002
Device ID 0x9640
Adapter RAM 512
Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version 8.892.0.0
Driver Date 9-8-2011
Direct2D Enabled false
DirectWrite Enabled false (6.2.9200.16571)
ClearType Parameters ClearType parameters not found
WebGL Renderer false
GPU Accelerated Windows 0
AzureCanvasBackend skia
AzureFallbackCanvasBackend cairo
AzureContentBackend none
JavaScript
Incremental GC 1
Accessibility
Activated 1
Prevent Accessibility 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.2 4.10.2
NSS 3.15.4 Basic ECC 3.15.4 Basic ECC
NSS Util 3.15.4 3.15.4
NSS SSL 3.15.4 Basic ECC 3.15.4 Basic ECC
NSS S/MIME 3.15.4 Basic ECC -
Progams that work with Alltel and Suddenlink are no longer working with VERIZON (IRC)
I have worked this issue TO DEATH already and am getting FED UP!
I have been polite and nice and called customer support to get very short and not very explicit answers to this issue.
Complaint #1: When I call technical support and ask questions more complicated than " How do I plug in my computer?" they inform they are transferring me to TECHNICAL support. Okay so who did I call in the first place if not tech support.
Problem: IRC ( Internet Relay Chat) Is one of the main things that I enjoy doing online. Some do games, some do work. I do it all through my little IRC program. When I was with Alltel and had my little blackberry pearl. I could even get onto irc just fine that way. Getting on via a cell phone is kind of a pain. Small keyboard and lots of typing isn't my idea of that relaxing but.. okay whatever at least I could get on. Since Alltel became Verizon I was told to upgrade my phone to the brand new Blackberry Curve. Well now IRC didn't work. I upgraded to the LG Vortex. Now it works on my phone. So I upgraded my wireless card too and IRC worked just fine for a long time. NOW we are back to the same old same old.
For those of you not familiar with the program just wiki it. I have been told by NUMEROUS customer support reps that this program is not being blocked so this is the list of things I went through to make sure it was indeed NOT me or my computer.
Step 1: System restored before most recent updates to the last date that it was working.
NO GO
Step 2: Disabled firewall and virus software temporarily and even turned down my security on my browser
NO GO
Step 3: Re updated my computer and updated my firmware on my MIFI2200 card.
No go
Step 4-7 Called customer Support
NOPE.
Still waiting. I am paying for a service that is not providing. My entire family was with Alltel and is now with Sprint. I just keep asking myself why am I still with Verizon when all we ever do is fight. I hate to admit it to the kids but I think it's time for a divorce from you if we can't get this issue resolved. Before upgrading to these devices I even asked store reps if irc programs would work and they assured me " OH YES! With these new upgrades things will be better than ever!"
I realize to some this seems like not a very big deal, but when I am paying for a service so that I can come home relax, maybe take a few art commisions while chatting on irc and all the sudden I either can't use it or can use it when I couldn't before it's amazingly frustrating. I have taken my computer over to other people's houses to see if turning my security all the way back up as well as my firewall made a difference, but on any provider OTHER than verizon I can connect just fine.
Tell me WHY Verizon. Tell me why you either can't fix this.. or won't fix this.
Security issues? That's my problem. If I want to connect to a DNS server based program that connects via different ports.. that should be MY decision. You should NOT get to make that choice for me.
It's amazing I went to the customer support for IRC and they told me that Verizon doesn't allow you to use IRC. I have checked NUMEROUS boards and discussion forums only to have them tell me that VERIZON does NOT allow you to use IRC. However when I talk to Verizon they say " No it must be you.. " Well I am not taking that excuse anymore. I've done my share of work on this problem. Now it's your turn. Sorry to be rude.. but I paid for the mIRC program, and take artwork commisions over it as well. I probably pay more for verizon's service than I would with sprint (so says the rest of the family).
Please give me some real answers and real tech support.
Thanks for any help.I choose option 3. The moment I talk to them about anything more complicated than the bare basics of getting connected they tell me they will transfer me to " tech support." Very frustrating lol. I always wonder who I was on the phone with prior to that because it says Tech support but clearly there must be different levels of their support lines. Sometimes I get someone who will talk and work with me, but generally I get someone who says " Okay I have down your issue and I'll pass it along.." then they hang up. However I have been transferred twice in one sitting from "tech support" to Tech support. So I dunno. I think they don't have an answer and so they run me in circles.
Maybe you are looking for
-
The "other" is taking too much space on my phone?
Its almost six gb. What could that be?
-
hi all, I have one Form, 3 frames(A, B, C) and 3 buttons(A, B, C) on a jsp page. I like data to be display to frameA when I click on buttonA, or B to B, or C to C. How do I do that? thanks all
-
Connect from windows 7 64bit to oracle 9.2 server which on windows 2003
HI all We have an oracle 9.2 server on dedicated server i tried to install oracle 9.2 client (Administration) on my laptop which OS is win 7 64bit. The client installed successfully. but couldn't connect it gives me an error ORA-06413 connection not
-
How to add Proxy server to internet explorer using a Group Policy 2008
Hi, I am using active directory of Windows Server 2008 R2 x64. I have a proxy server from Microsoft TMG 2010. What I need to do is I need to add Proxy server settings to the browser via the GPO. How can I do it? Thanks in advance. Yosh --------------
-
Permissions problem Should I switch to a PC for something that will work ?
When I try to repair disk permissions it says Permissions differ on "System/Library/Components/AudioCodecs.component/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- . Permissions differ on "System/Library/QuickTime/AppleProResDeco