Cannot drag songs from my music library to new playlist, nor re-arrange old playlists

OK.  I have read a lot of old posts (2008-09) with the same problem with older versions, but I have a new iMac running 10.6 and iTunes 10.5.2 and I cannot drag songs from my library to a new playlist I've created.  And now I cannot change the play order within a playlist.  I have contacted Apple and they couldn't help me either.  I even talked to a supervisor.  He was stumpped.  It looks like a bug has infected the system.  I have an older iMac and iTunes on the same network, but it doesn't have the same prioblem.  I believe if it works, don't update.  
I have tried all the tricks I could find to work around this and no change.
This is so frustrating that a simple, but blessed manuver that I have loved is now broke.
Help!

"ok and how exactly do i do that? "
Type "move itunes library" into the google search bar.
Did you fail to maintain a backup?  That is not good.
You can transfer itunes purchases from your iphon:  File>Transfer Purchases

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