Cannot duplicate on a DVD  tower

I have authored several DVD's for my client and he can't make multiple copies using a DVD tower (11 bay) and the tower reads -385 meg which is far less than the original disc size. All my DVD's have been authored allowing copies to be made but the DVD in question cannot be used unless you make a copy and use that copy as a master. I have used 3 different types of-R media and get the same result. Can anyone help?
Thanks
Jeff

Thanks Gary,
I have traced the problem and figured out a work around. I always use -R media The discs I originally burnt were on 2 different laptops both with Matshita drives. Subsequent copies were made on other brand drives and were fine. I concluded that the DVD tower (Digital Pro) does not like Matshita drives. So I'm OK for now. However I will try a "Data"
Thank you
Jeff

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