Cannot Edit a Picture in Elements9!

Every time I try to open and edit a picture (specifically using a raw file in camera raw) after double clicking on it to open it, I get this message, "could not complete your request because of a program error" I have tried over and ove again and it wont work! Help would be greatly appreciated

Perhaps you too could benefit by resetting the preferences file to default.  The full instructions are at this link:
<
http://www.designerdigitals.com/digital-scrapbooking/tips/questions/172/How+can+I+reset+th e++preferences+in+Photoshop+Elements%3F++
>
G/L

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