Cannot edit/create new mailbox in ECP - Exchange 2013 CU6

Hello, I am currently running Exchange 2013 CU6. I cannot perform tasks related to recipients such as edit/create new mailbox. Additionally I cannot view the properties of the virtual directories.
I tried multiple browsers (Chrome, Firefox, IE) in different PCs and the result is the same
For example, I cannot click "Browse" in "new user mailbox" tab
"New local Mailbox move" page displays blank
I browsed through the event logs and found the following errors (Event 4 and Event 21):
Event 4
Current user: 'Unauthenticated'
Request for URL 'https://mailserver.address..com:444/ecp/15.0.995.28/scripts/js.axd?resources=NewMigrationBatch&v=15.0.995.28&c=en-US(https://mailserver.address..capcx.com/ecp/15.0.995.28/scripts/js.axd?resources=NewMigrationBatch&v=15.0.995.28&c=en-US)'
failed with the following error:
Microsoft.Exchange.Management.ControlPanel.BadRequestException:
The request sent by your browser was not valid. ---> Microsoft.Exchange.Management.ControlPanel.BadRequestException: The request sent by your browser was not valid. --->
System.Exception: 'ToolkitScriptManager' could not generate combined script resources file.
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Management.ControlPanel.CombineScriptsHandler.ProcessRequest(HttpContext context)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Management.ControlPanel.CombineScriptsHandler.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at
System.Web.HttpApplication.ExecuteStep(IExecutionStepstep, Boolean&
completedSynchronously)
   at Microsoft.Exchange.Management.ControlPanel.CombineScriptsHandler.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at
System.Web.HttpApplication.ExecuteStep(IExecutionStepstep, Boolean&
completedSynchronously)
Microsoft.Exchange.Management.ControlPanel.BadRequestException:
The request sent by your browser was not valid. ---> System.Exception: 'ToolkitScriptManager' could not generate combined script
resources file.
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Management.ControlPanel.CombineScriptsHandler.ProcessRequest(HttpContext context)
   at Microsoft.Exchange.Management.ControlPanel.CombineScriptsHandler.ProcessRequest(HttpContext context)
System.Exception: 'ToolkitScriptManager'
could not generate combined script resources file.
Flight info: Features:[[Global.DistributedKeyManagement, False],[Global.GlobalCriminalCompliance,
False],[Global.MultiTenancy, False],[Global.WindowsLiveID, False],[Eac.AllowMailboxArchiveOnlyMigration,
True],[Eac.AllowRemoteOnboardingMovesOnly, False],[Eac.BulkPermissionAddRemove, True],[Eac.CmdletLogging,
True],[Eac.CrossPremiseMigration, False],[Eac.DiscoveryDocIdHint, False],[Eac.DiscoveryPFSearch,
False],[Eac.DiscoverySearchStats, False],[Eac.DlpFingerprint, False],[Eac.EACClientAccessRulesEnabled,
False],[Eac.GeminiShell, False],[Eac.ManageMailboxAuditing, False],[Eac.ModernGroups,
False],[Eac.Office365DIcon, False],[Eac.RemoteDomain, False],[Eac.UCCAuditReports, False],[Eac.UCCPermissions,
False],[Eac.UnifiedComplianceCenter, False],[Eac.UnifiedPolicy, False],[Eac.UnlistedServices,
False],],  Flights:[],  Constraints:[[MACHINE, SERVER-NAME],[MODE, ENTERPRISE],[PROCESS, W3WP],],
IsGlobalSnapshot: True
Event 21
Current user: 'Unauthenticated'
Script request for URL 'https://mailserver.address.com:444/ecp/15.0.995.28/scripts/js.axd?resources=NewMigrationBatch&v=15.0.995.28&c=en-US(https://mailserver.address.com/ecp/15.0.995.28/scripts/js.axd?resources=NewMigrationBatch&v=15.0.995.28&c=en-US)'
failed with the following error:
Microsoft.Exchange.Management.ControlPanel.BadRequestException:
The request sent by your browser was not valid. ---> System.Exception: 'ToolkitScriptManager' could not generate combined script
resources file.
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Management.ControlPanel.CombineScriptsHandler.ProcessRequest(HttpContext context)
   at Microsoft.Exchange.Management.ControlPanel.CombineScriptsHandler.ProcessRequest(HttpContext context)
System.Exception: 'ToolkitScriptManager'
could not generate combined script resources file.
Flight info: Features:[[Global.DistributedKeyManagement, False],[Global.GlobalCriminalCompliance,
False],[Global.MultiTenancy, False],[Global.WindowsLiveID, False],[Eac.AllowMailboxArchiveOnlyMigration,
True],[Eac.AllowRemoteOnboardingMovesOnly, False],[Eac.BulkPermissionAddRemove, True],[Eac.CmdletLogging,
True],[Eac.CrossPremiseMigration, False],[Eac.DiscoveryDocIdHint, False],[Eac.DiscoveryPFSearch,
False],[Eac.DiscoverySearchStats, False],[Eac.DlpFingerprint, False],[Eac.EACClientAccessRulesEnabled,
False],[Eac.GeminiShell, False],[Eac.ManageMailboxAuditing, False],[Eac.ModernGroups,
False],[Eac.Office365DIcon, False],[Eac.RemoteDomain, False],[Eac.UCCAuditReports, False],[Eac.UCCPermissions,
False],[Eac.UnifiedComplianceCenter, False],[Eac.UnifiedPolicy, False],[Eac.UnlistedServices,
False],],  Flights:[],  Constraints:[[MACHINE, SERVER-NAME],[MODE, ENTERPRISE],[PROCESS, W3WP],],
IsGlobalSnapshot: True
 Any help?

Hello Amy,
I will try to follow your suggestions. I will update once I get access to the server.
Anyways, the whole thing was back to normal for 1 day on its own, but right now the issue is happening again. Permission-wise, the account I used is in listed Organization Management role
Update: I forgot to try the EMS, but after I recycle the
MSExchangeECPAppPool, everything works fine, except for viewing Groups and Permissions
An error in the event viewer is displayed:
Current user: 'Unauthenticated'
Script request for URL 'https://address.com:444/ecp/15.0.995.28/scripts/js.axd?resources=EditRoleAssignmentPolicy&v=15.0.995.28&c=en-US(https://address.com/ecp/15.0.995.28/scripts/js.axd?resources=EditRoleAssignmentPolicy&v=15.0.995.28&c=en-US)'
failed with the following error:
Microsoft.Exchange.Management.ControlPanel.BadRequestException: The request sent by your browser was not valid. ---> System.Exception: 'ToolkitScriptManager' could not generate combined script resources file.
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Management.ControlPanel.CombineScriptsHandler.ProcessRequest(HttpContext context)
   at Microsoft.Exchange.Management.ControlPanel.CombineScriptsHandler.ProcessRequest(HttpContext context)
System.Exception: 'ToolkitScriptManager' could not generate combined script resources file.
Flight info: Features:[[Global.DistributedKeyManagement, False],[Global.GlobalCriminalCompliance, False],[Global.MultiTenancy, False],[Global.WindowsLiveID, False],[Eac.AllowMailboxArchiveOnlyMigration, True],[Eac.AllowRemoteOnboardingMovesOnly,
False],[Eac.BulkPermissionAddRemove, True],[Eac.CmdletLogging, True],[Eac.CrossPremiseMigration, False],[Eac.DiscoveryDocIdHint, False],[Eac.DiscoveryPFSearch, False],[Eac.DiscoverySearchStats, False],[Eac.DlpFingerprint, False],[Eac.EACClientAccessRulesEnabled,
False],[Eac.GeminiShell, False],[Eac.ManageMailboxAuditing, False],[Eac.ModernGroups, False],[Eac.Office365DIcon, False],[Eac.RemoteDomain, False],[Eac.UCCAuditReports, False],[Eac.UCCPermissions, False],[Eac.UnifiedComplianceCenter, False],[Eac.UnifiedPolicy,
False],[Eac.UnlistedServices, False],],  Flights:[],  Constraints:[[MACHINE, SERVER-NAME],[MODE, ENTERPRISE],[PROCESS, W3WP],], IsGlobalSnapshot: True
However, after a while, things are back to normal... I don't understand what's happening..

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    RpcHttp] An internal server error occurred. The unhandled exception was: System.MissingMethodException: Method not found: 'System.String Microsoft.Exchange.Security.Authentication.IIdentityExtensions.GetSafeName(System.Security.Principal.IIdentity)'.
       at Microsoft.Exchange.HttpProxy.ProxyModule.<>c__DisplayClasse.<OnEndRequest>b__d()
       at Microsoft.Exchange.Common.IL.ILUtil.DoTryFilterCatch(TryDelegate tryDelegate, FilterDelegate filterDelegate, CatchDelegate catchDelegate)
    Cant find a workaround, anyone else seen this error?

    Maybe this can help someone.

    Replaced SharedWebConfig files under the location "V15\FrontEnd\HttpProxy"

    Added the missing permission on Exchange Back End Web Site by comparing the same with our lab

    On IIS
    è Exchange Back End
    è Changed Physical Path
    è it to "V15\ClientAccess"

    Still after which we couldn’t browse OWA under Exchange Back End using Port 444 but found that ECP works fine

    Replaced the SharedWebConfig file from working Exchange 2013 CU6 under the location "V15\ClientAccess"

    Ran IISReset

    Confirmed that OWA and other virtual directories as well started working fine without any issues

  • Exchange 2013 CU6 MSExchangeDiagnostics Crash

    Hi,
    On new fresh install of Exchange 2013 SP1, service MSExchangeDiagnostics crash then restart each minute!
    Configuration: 2 Exchange Servers with DAG and 2 DB. Same error before DAG configuration.
    I try to update with CU6 but error persist.
    I can stop this error by disabling MSExchangeDiagnostics service, but not a good workaround...
    WER report is generated on each crash:
    Version=1
    EventType=E12IIS
    EventTime=130548929205590418
    Consent=2
    UploadTime=130548929207774278
    ReportIdentifier=749f6db2-3982-11e4-af95-005056991016
    Response.BucketId=268162662
    Response.BucketTable=21
    Response.type=4
    Sig[0].Name=flavor
    Sig[0].Value=c-RTL-AMD64
    Sig[1].Name=appVersion
    Sig[1].Value=15.00.0995.029
    Sig[2].Name=appName
    Sig[2].Value=M.E.Diagnostics.Service
    Sig[3].Name=assemblyName
    Sig[3].Value=M.E.Diagnostics.PerformanceLogger
    Sig[4].Name=exMethodName
    Sig[4].Value=M.E.D.P.PerformanceLogSet.StopCounterSet
    Sig[5].Name=exceptionType
    Sig[5].Value=S.IO.DirectoryNotFoundException
    Sig[6].Name=callstackHash
    Sig[6].Value=afa3
    Sig[7].Name=assemblyVer
    Sig[7].Value=15.00.0995.012
    DynamicSig[1].Name=Version du système
    DynamicSig[1].Value=6.1.7601.2.1.0.274.10
    DynamicSig[2].Name=Identificateur de paramètres régionaux
    DynamicSig[2].Value=1036
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=E12IIS
    ConsentKey=E12IIS
    AppName=Microsoft.Exchange.Diagnostics.Service
    AppPath=C:\Program Files\Microsoft\Exchange Server\V15\Bin\Microsoft.Exchange.Diagnostics.Service.exe
    Try many thing, disabling check in "C:\Program Files\Microsoft\Exchange Server\V15\Bin\Microsoft.Exchange.Diagnostics.Service.exe.config" but error persist...
    According error "Sig[5].Value=S.IO.DirectoryNotFoundException" can't find this missing directory, maybe this cause of my problem :-(
    Need help about this. Thx
    Yann
    Ingénieur Système - http://yannbouvier.free.fr

    OK solved my problem!!!
    Windows Scheduler Service was disabled by specific GPO (against CONFICKER ATTACK).
    Enable Scheduler Service then restart server and message disapear!
    Hope this error message could help someone in the futur.
    Thx to... me :-)
    Ingénieur Système - http://yannbouvier.free.fr

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