Cannot edit email account

I have iPhone 4, and I cannot update e-mail account or add a new e-mail account. The links are grayed-out. any tips to fix it would be appreciated.

Did this issue appear after iOS 6 upgrade, or is this a new random issue?  If it's from iOS 6, then you need to connect to your computer, do a restore and allow the update to happen through iTunes.  If not, and its a random thing, check your restrictions.

Similar Messages

  • Cannot edit email accounts on iOS4.3.3

    on Settings>email,contacts> I cannot edit email account. The account menu is ghosted and cannot add or modify settings for any email account.

    Settings>General>Restrictions...are yours on? Allow Changes>Accounts>Off?

  • I cannot edit email account info or add new account

    On my daughter's iPad (iPad first gen, 32GB 3G), the lines for editing email account and adding accounts are grey/inactive.
    I have reset (hard turn off/on) the unit, synced and updatet to latest iOS, but it still remains the same.
    I think it may have happened after I hooked her desktop computer up to the same email a few weeks ago, and I know how to set it up correctly so the account will work on both units with IMAP - but I am not allow to edit or do anything with it on the iPad. 
    Any tips?

    I   N E E D   H E L P   T O O! ! !
    Problem:  I have two Apple ID's
    ID# 1 was  (and still is) my primary ID which has an email account assigned to it that no longer exist, therefore any purchases whatsoever are sent to this invalid email adress.
    ID# 2 - I cannot access this account to make it the priority account on my iPad (due to ID# 1 being the primary account) so that all purchases can be sent to the email address accociated with this account.
    Everything would be so much easier if I could just delete ID# and just use ID # 2 which as a valid email adress.
    Even if I try to change the email adress within the settings for ID# 1on my iPad, and type in my current email address it gives me the error that this email address is in use and cannot be used.  Well, no kidding! I am the user and it is used for ID# 2 where it was originally setup.  basically I want to start over but how do I get my iPad to accept a new ID with an already previously used email which is associated with another ID???

  • Cannot edit email address in sync settings in android firefox. BUG

    If the email address is incorrect, I think I have a space in front, you cannot verify and firefox will not let you edit or delete until it is verified. I am left in no mans land.

    Hi glennh,
    You can delete the account from this link [about:accounts].
    However you will need to create a new account with the email with no space in front in order to receive a verification email.
    This is expected. At this time you cannot edit the account name after it has been created.

  • How to edit email account in blackberry 8900

    Dear all,
    I have installed my yahoo email address on my BB 8900, before some of a days I changed the password of my yahoo email address from PC, now I can not receive or send emails form BB, I tried to update the new password in BB but I have no idea about how to edit email account on BB 8900, I will be very appreciated if there anyone help me to solve my problems.
    Regards
    alobaydee
    Solved!
    Go to Solution.

    Login to your BIS account:
    there, find and edit your yahoo account. Either edit the password, or simply delete the account and re-add it again.
    Go to the Personal Email Set Up icon and log in.
    From your desktop PC:  http://www.blackberry.com/btsc/KB02830
    North American Carriers - scroll down to select your carrier
    WorldWide Carriers - Find your carrier on the list
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Can't edit email accounts

    I cannot edit my email accounts on the curve, I go into setup click on email accounts, hilight internet email account and click, and I am taken back to set up.  This has been going on for a while someone from Rim looked at my bb and was shocked and claimed to put in a request for  fix, but now 4 weeks later still nothing, and I need to remove one account and add two others.
    Solved!
    Go to Solution.

    Someone from RIM? Who?
    Please try this FIRST, using your BlackBerry browser...
    1)
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    • Scroll down to Communication and then to Email.
    • Choose the appropriate email set up options.
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    If not, follow these additional instructions:
    2) Register HRT: (OS5) Home Screen > Options > Advanced Options > Host Routing Table > Scroll to any line entry and > press the Menu key > and then click Register Now. If you have an OS 6 or OS 7 device, Look at Options > Device > Advanced > Host Routing Table, etc.
    3) Resend Service Books: Article ID: KB02830 How to send the service books for a BlackBerry Internet Service account. http://www.blackberry.com/btsc/KB02830
    4) Then, with the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
    5) Now, return to the 1) mobile.blackberry.com email setup as mentioned above and follow that.
    Hopefully that will get things going again for you!
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Editing email account

    I am trying to edit the outgoing mail settings for one of my email accounts but cannot figure out how to do so. When I open up the preferences window, it gives me the option of editing the incoming server settings but NOT the outgoing. Please help.

    Can anyone out there is Cyberlandworld according to Mac.. tell me what my in-coming and out-going  server settings should say for iCloud mail acct. (w/ updated Apple ID?) Please include advanced settings too if you will..
    iCloud mail was working just fine with my Gmail account also viewable and then all of sudden, must have fallen off the turnip truck in the mean time though, b/c it's rejecting all settings for out-going mail... MuCh mUcH appreciated!

  • How to edit email account preferences when in the Preferences window, there is nothing for email in the categories list

    I have adobe Acrobat 9 Pro.
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    according to the help instructions, I should find this by: " open the Preferences dialog box, and under Categories, select Email Accounts."
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    Where do I go to edit email preferences?

    See https://support.mozilla.com/en-US/kb/Form+autocomplete#Deleting_individual_form_entries

  • Cannot add email accounts, no browser no BIS, Nothing!

    Hello
    I recently came back from New York (I live in the Cayman Islands) and i had bought a Blackberry Curve 8300 at an electronics store there with hopes of using it when i got back.
    I went to my mobile network t get the BIS connected but i was told that it could not be connected because my PIN was still on the T-Mobiles network.
    I called T-Mobile and they said that the phone is not on their system so i must contact RIM
    First of all when i try to setup my internet the only thing that comes up is "I want to use a work email account with a blackberry enterprise server"> so i think this phone is registered with RIM on a BES but i want BIS for personal use.
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    HI and Welcome to the Forums!
    The issue is not BES at all. Rather, the issue is that your BB PIN remains locked to the original carrier (from what you posted, TMobile). There may actually be two steps you need to conduct:
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    http://www.blackberryfaq.com/index.php/How_do_I_unlock_my_BlackBerry%3F
    2) Unlocking your BB PIN from the original carriers BIS system. The carrier controls BIS, not RIM. The carrier must release the PIN from their BIS before your new carrier can assign a BIS account to the PIN. You must convince one of the two carriers to conduct the escalation to RIM...if you escalate yourself, there will be fees (RIM does not provide first line support...the carrier do). When you contact them, be sure they first escalate you to their internal BB support team...then if they decide they can do so, they can escalate into RIM.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • E72 - Cannot delete email account

    Had problems setting up two email accounts on my E72. Now set up ok, however I have been left with one of the failed accounts that I cannot remove. This account is in emails and is listed under settings but when I try to remove it it sitill remains. I can not open this account in settings either. Any help on how to romove this account would be appreciated.

    1. Login to email.nokia.com
    2. After login is COMPLETE, check the server name in the browser window
    3. Enter the name EXACTLY to the "settings" ==> SELECT ACCOUNT ==>  "account settings" ==> "account information" ==> "server name"
    4. Select "Back"  (It is the right key)
    5. You will see some messages and after that the account is either functional or at least you can delete.
    (THROUGHT THE FORUM,  account deletion problems are most likely happening due to server changes where your account information is stored. It happened to me that when I first created the account, the server was different then what I found today (it was a different server), when I solved my problems). When email.nokia.com ACCOUNTS are not in sync with your PHONE ACCOUNTS, this is most likely the problem. I hope it will help many.
    Just one more thing: You will need to enter your email.nokia.com password in "settings" ==> SELECT ACCOUNT ==>  "account settings" ==> "account information" ==> "Password"
    Was this post helpful? If so, please click on the white "Kudos!" star to the left. Thank you!

  • Cannot change email account settings

    I have been getting error messages trying to send email saying the email is in my outbox as it cannot determine my outgoing email server!!
    I see a thread here giving the guidance in Mail (Yosemite): Verify an account’s outgoing mail server   Looking at the account as directed I cannot see Account Information just nothing there I can see in Menu, double clicking on the account name so I cannot check or change the SMTP server. The only thing I can see is a Details button but that has nothing to allow setting anything other then the email account name, password and the display name. The account Information is not there.
    Help please to find this Account Information so I can check/change the SMTP server.

    Hello bh8er,
    I'm sorry to hear you are having mail issues with your Mac. I also apologize, I'm a bit unclear on exactly what you are seeing/describing. What are you seeing when you go to Mail > Preferences and select the Accounts tab? Does it show more than one account in the left hand column, and does it allow you to select your account? What does it say for Account Type? You may also find the additional troubleshooting steps in the following article helpful, in particular the portion about using the Mail Connection Doctor:
    OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
    Sincerely,
    - Brenden

  • Cannot add email account

    I have been trying over the past 7 days to add a 2nd email account using the nokia messaging website, but after inputting the mailserver and port details continually get the error message "Cannot process your request, please try later".  Is anyone else experiencing this?
    I purchased my new Nokia 5800XM so I could get access to my email and this not very satisfactory.

    I keep getting the same error.
    When I try to add one through the phone interface i get an error that my username or password are invalid. After that i try using the software normally and it tells me my credentials are expired andasks me for a password. and the my nokia email password does not work!!!! I need to reinstall the app every time.
    Please help!

  • Cannot setup email account

    Hi, I have had my Blackberry Torch for a while now. When I first got it I tried to setup the email account but for some reason my email address was already there, it said all I have to do is type in my password, so I did. But it keeps saying 'Sorry, unable to continue your session. Try again later'. How do I get my email to work? Or how do I delete the email completely and start again? Please help!

    Hi and Welcome to the Community!
    Inside of the same email configuration wizard, you can remove any account that is already there, and thereby start over clean.
    KB04620 How to delete an email account integrated with BlackBerry Internet Service
    KB02189 How to associate email addresses with the BlackBerry Internet Service account
    If you cannot do so via the on-device wizard, then try, from your BB Browser, this site:
    www.blackberry.com/integrate
    Further, from a PC/browser, you can access your BIS account (which is what this all is) if your carrier provides such an interface:
    http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
    Last but not least, you can ring up your mobile service provider as they manage your BIS account for you.
    Hopefully something amidst that will work for you!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • E71, cannot delete email account.

    This problem has been dealt with but sollutions suggested does not work for me.
    My E71 unlocked  3,  works fairly well on orange.  I deleted  the 3 mail account and added a imap google apps account and does not work well due to folders on my google apps. It freezes. Now i m unable to delete the email account as there is no delete options.
    Messaging > options > settings > E-mail > options    has no delete option. available options are "change, New mail Box, Help, Exit" 
    This is same if I go to Menu > communications > messaging > Settings > E-mail> options
    Thanks in advance

    Are you removing your private email account or Mail for Exchange account or Lotus Notes?
    Are you using Nokia Messaging service or direct connection to Email service?
    What is the error message, when you try to remove mail account?
    If you are using the Nokia Messaging service, go to the Email application, select Settings > Highlight the mailbox that needs to be removed  > Select Options. > Remove mailbox. > Yes.

  • Apple ID Loop From **** - cannot verify email account

    Please help as I am about to throw my phone through the window.
    I had this problem back with MobileMe, which I was never able to set up correctly and now it's biting me in the butt for iCloud.  Here is the issue:
    Apple ID from ages ago before e-mail address required as an Apple ID - so it's xxx.  Email associated with xxx user id is my personal email address.
    A while ago, created another user ID per Apple that is my e-mail address:  [email protected]  But, that is also the email address associated with the xxx old id.
    Back when I tried to set up MM and now iCloud, the iPhone constantly tells me it can't verify my email accout for the [email protected] user id.  Back when I was setting up MM, I just gave up.
    I called Apple care and he basically said I need to disassociate my email address from the old xxx user id.  I went into iTunes app store and made that change to the old ID account.  Mind you, appleid.apple.com is DOWN.
    iTunes showing everything hunky dory:  xxx user id is associated with a different email account and the [email protected] user id is associated with [email protected] email address.
    going back into iPhone to set up iCloud.  I have deleted and reentered the [email protected] apple id I want to use and it's still saying it can't verify the email address!  What gives?  This is making me crazy and the Apple Care rep says they have no power to make changes over the phone - it's all self-service.
    I am caught in the loop from ****!
    Thanks

    The best way is to contact iTunes store support. Make sure you give them the old email address so they can look up the account for you. They'll tell you how to regain access to it:
    http://www.apple.com/support/itunes/contact/

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