Cannot edit outgoing SMTP server list in mail.app

Did a fresh install of Snow Leopard on a new 13" Macbook Pro unibody and was trying to add an IMAP email account. After failing to connect, I was trying to specify the outgoing port and realized that I could not edit the outgoing SMTP server list.
Steps to reproduce error:
1. Open mail.app
2. Go to Mail > Preferences
3. Select "Accounts" tab and select any mail account
4. Select "Account Information" tab and click Outgoing Mail Server (SMTP) drop down menu
5. Select "Edit SMTP Server List..."
After that point the instead of opening the list of servers with their settings, it simply returns to the "Account Information" screen. I'm a bit confused because I've never had this happen before in any other version of mail app. I cannot edit or delete any outgoing mail server accounts because of this. Any help will be much appreciated. Thank you for your time and consideration.

This should not happen. Had you migrated back to the fresh install the Mail folder in User-Library? Or is this a clean setup? I would go to User-Library-Preferences, and drag the com.apple.mail.plist to the trash, then open Mail and try again.

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Cannot edit the smtp server list in Mail (Yosemite)

I am trying to edit the smtp server list in Mail. I am running Yosemite on my MacBook Pro and always get this message.
"The servers marked with alert icons are in conflict and cannot be saved. Two servers cannot share the same address and authentication settings. Resolve the conflicts and try again."
There are no alert icons displayed!!! And I can not delete a server.
I need to change some smtp-settings and cannot edit anything.
Any ideas?

Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData/Accounts.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Desktop, leaving the window open. Relaunch the application and try to recreate the account settings. If there's no change, quit again and put the item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the item you moved.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

How can I control SMTP server list in Mail?

I've seen a lot of discussion about e.g. deleting servers, but it often includes smug replies like "click the delete button" when there is often no such button. I have found a possible 'get around' to this particular problem by changing the server data to something that doesn't exist, save that, then select the server again from the list and hey presto, there is now a Delete button you can use. But again, that is not the full story because if that server is used as the primary server for any other account, you cannot modify the data.
Not only that, but you CANNOT simply swap servers so that e.g. an account uses one of the other servers as its primary server. Unless I'm missing something major here, it is NOT possible to move servers. You can change the data for the server to be exactly the same as another server, but that just means you now have an identical duplicate. Once a server entry has been created, it is an independent data entity.
So I seem to have several problems here.
1. A server cannot be deleted if it's in use as a primary for any account.
2. Servers cannot be moved, i.e. swapped between 'Primary' and 'Other'
3. Simply editing the server data does not 'merge' it with any other entry that may have the exact same data.
4. When creating an account, you cannot pick the outgoing SMTP server from the list of ones already created. Simply entering the same data as one that already exists may use that existing server, but may create a new duplicate. I have seen both of these occur and once there's a duplicate, you cannot get rid of it.
I want 3 accounts to all use the same 'Primary' server and also have the same 'Other' server. IOW, only 2 actual servers. After the first 2 accounts are created, that's what I have. Somehow they seem to be able to 'share' the same servers. But when I create the third account and enter the same data for its SMTP server as the others use as their primary (i.e. exactly the same process as when creating the second account), for some reason it does NOT use the existing matching server and I now get a third server created. I simply cannot get around this since whatever I do, each of the duplicates is used as a primary and so cannot be deleted. If I could swap them around so that the third account was using another account as its primary, then I could delete the duplicate and all would be well, but as pointed out above, that's not possible.
I'm hoping that I'm simply wrong about all this and it is actually possible to do what I currently believe it impossible. Can anyone explain how to actually control this server list?

can't edit SMTP server list in Mail
i have exactly the same problem using 10.9.4 - did you ever get a reply?

Mail 5 and SMTP server list

Hi,
ever since my upgrade to OS X Lion, I've noticed that the usage of the SMTP server list in Mail 5 seems to have changed. In the past, said list contained ALL configured SMTP servers. When configuring e-mail accounts (e.g. MobileMe) you could specify a default SMTP server from the server list and check a checkbox to ONLY use the specified server for outgoing mail of an account.
In Lion the meaning of this server list seems to have changed and I think I have discovered a bug that prevents me from using only a specific SMTP server with an account.
For accounts that are supported by Lion and listed under the "Mail, Contacts & Calendars" Preference Pane, Mail 5 seems to always use a default server setting for outgoing mail. For GMail, this default server seems to use SSL. However, for MobileMe the default server is not the service's SSL SMTP server.
Sending mail on non-SSL ports is a problem for me for two reasons:
1.) Obviously this a security/privacy issue.
2.) I'm a student and when logged into my universities network I can't send e-mail on default e-mail ports (25). Our servers block any outgoing e-mail on ports other than SSL/TLS ports.
So far this shouldn't be a problem, because you should be able to overwrite Mail's default server by configuring another MobileMe SMTP server with SSL in the server list and checking the checkbox depicted in the below screenshot.
Unfortunately, whenever I select the SSL enabled MobileMe SMTP server, activate the checkbox and save my changes, Mail will revert to the the default SMTP server without SSL immediately. If I delete the default server from the server list, it pops up again after saving the changes. There seem to be just two ways of sending e-mail using a different server than the default one:
1. Don't check the checkbox and specify the SMTP server for each e-mail you want to send.
2. Send using the default server. If sending the mail fails (because I am in my university's network), select the SSL SMTP server in the trouble-shooting popup.
Option one is annoying. Option two still bears the security/privacy problem and is annoying, because it takes ages for Mail to accept that a server does not seem to work.
There seems to be no way of fixing this behavior and I have it on both iMac and my Macbook Air. Is this a bug? Do you have any suggestions for a fix?
Thanks a lot,
Felix

Felix,
I agree, I think it is a bug. My wife is experiencing the exact same issue on her MacBook after upgrading to Lion.
I submitted Mail feedback tonight to Apple. I hope they get this fixed pronto. My wife prefers Mail to the web interface or using her iPhone for mail. Thanks for explaining the issue.

How does Mail decide which outgoing SMTP server to use?

I have Mail setup with two accounts - one for home use and one for work. Each has its own outgoing SMTP server. My question: how does mail decide which outgoing server to use? I don't want to mix work and home stuff.
Specifically, what happens in these three scenarios?
1) I compose a new mail. Does it always use the first account's outgoing SMTP server or does Mail look at the recipient's domain and base its decision on that?
2) I reply to a work email. Is Mail smart enough to look at my domain or the sender's to know to use the work outgoing SMTP server?
3) I reply to home email. Is Mail smart enough to look at my domain or the sender's to know to use the home outgoing SMTP server?
Any information is much appreciated.
Tom

Hi Juergen,
Thanks for the suggestion - I had to "Customize" the viewable header to include the "From:" ("Von:") line to see who I was sending as. As far as the "use this SMTP only" checkbox is concerned - they're checked on both my accounts - so I'm not sure how much of an impact that has. To be honest, I thought this checkbox was meant to limit your outgoing mail (for that account) to this mail server only. I thought that if it was not checked, Mail will try to send the mail via another SMTP server if the one for this account is not reachable.....after all, why else would Apple allow you to check both servers' "use this SMTP only" checkbox?
But this is good enough for me - now I can see who i'ms ending as.
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tom

TS3276 Outgoing smtp server 'offline'

My outgoing smtp server is correctly configured yet shows as 'offline'. How can I put it online?
Thank u.

Assume you've solved the problem yourself or it corrected itself but if not try going into your mail preferences and the account settings. For each account you can edit the outgoing SMTP server list. Go into the advanced settings for the account showing offline. Even if there is a password stored, retype the account password and click OK. The account should go back online.

The mailbox I set up has suddenly change the outgoing SMTP server to offline. Whatever I do I cannot edit it to become online

the mailbox I set up has suddenly change the outgoing SMTP server to offline. Whatever I do I cannot edit it to become online

Hello Jeba1969
Use Connection Doctor to see what is causing it to be offline, like a incorrect password or a different setting for authentication. Check out the article below to get a start on troubleshooting your issues with sending mail.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Mail Setup Assistant
http://www.apple.com/support/macosx/mailassistant/
Regards,
-Norm G.

Mail error "Verify that you have addressed this message correctly. Check your SMTP server settings in Mail preferences and verify any advanced settings with your system administrator.Select a different outgoing mail server from the list"

The Mail application has suddenly started giving error:
"Verify that you have addressed this message correctly. Check your SMTP server settings in Mail preferences and verify any advanced settings with your system administrator.Select a different outgoing mail server from the list"
It was working fine till yesterday, suddenly it stopped. I have 3 email accounts configured here, 2 are on exchange servers and one yahoo. Connection verification works and shows all servers as green.
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I had 3 accounts, 2 ms exchange accounts and 1 yahoo. After removal of yahoo, everything is back to normal.
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TS3276 I cannot get my outgoing SMTP server togo "On-Line" and cannot send out emails.

I cannot get my outgoing SMTP server togo "On-Line" and cannot send out emails.

I had this problem too but I fixed it today.
Go to the mail menu preferences.
Click on account in question.
Select the outgoing SMTP mail server (the one offline), this has a drop down list, click on the edit server list.
Click on the advanced button.
Make sure use default port is checked.
Make sure SSL is unchecked (unless your provider requires it, mine does not work with it checked).
Have authentication set to password.
User name should be your email address for that account.
Make sure correct password is entered (for some strange reason my password box was blank on this account).
Push the ok button.
For me the SSL box was checked and the password was missing. This is strange to me considering I have unchecked the SSL Box on the mail preference advance page. Also, I went through the complete set up account when I first created the account, why was my outgoing server password box empty?
I hope this helps.
Here is a link to some visual aids with the steps from my ISP
http://support.knology.net/content/smtpauth/smtpredirect.cfm

Outgoing SMTP server says "offline" can't send e-mails

Set up new iCloud e-mail. Incoming mail works. Outgoing SMTP server says "offline." Can't send e-mails from this account. Need info on how to set it up. Thanks.
M

You might want to try signing out of your iCloud account, then back in. Go to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts, restart your Mac, then sign back in.
This deletes the account and your iCloud data from your Mac, but not from iCloud. It will reappear on your Mac when you sign back in, after a brief delay as it redownloads.

Deleting SMTP server list

Hi ,
every time something goes wrong with my Hotmail account, I delete it and re-add it to my iP. However, it seems to be adding a new (or rather the same but a copy) outgoing SMTP server to the list rather than using the existing.
Any way to delete and just leave the active one?
Thanks very much.

Thanks Allan, that is the problem-the option to delete is not there.
When I go in to this mail accounts' settings, then into 'Outgoing SMTP server', the primary server is 'ON' but 'Other SMTP Servers' are 'OFF' (although they are the same)- I can switch them on and off but cannot clear from the list.
Any further advice would be appreciated.
Thanks.

SMTP server list empty

Hello all,
After the latest update (10.10.3 Supplemental Update) and restart, the SMTP server list from my Mail is completely empty. Is there any way to get this back without having to reconfigure all my accounts?
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Nishita.

Having the same problem here - were you ever able to resolve the issue?

Is there a way to bypass having to use an outgoing SMTP server?

Hi all,
I'm always mailing from different places with my MacBook, and it's a drag that I have to figure out the outgoing SMTP server the whole time.
You don't have to fill in outgoing SMTP servers if you're using Thunderbird or Entourage, but I prefer working with mail because of it's Address Book & iCal integration.
Is there a way NOT to have to fill in a local SMTP server, without transferring to a paid .mac account etc?

Sounds like you've got it solved, but just for future reference, Google Mail (Gmail) allows you to use their outgoing mail servers for any email anywhere. I've got a Mac email, so I use the MobileMe Mail Server for that.
But I've also got another email that's non-Mac that I use for a vacation rental property. It uses a domain I bought. Then all I did was create a Gmail email account and then I can use Gmail's outgoing mail server (smtp.gmail.com) for this other email that's neither a Gmail or Mac account. You need to create a Gmail account to make this work cuz it uses authentication (Gmail email and password) to allow access to Gmail's outgoing mail server. But you don't need to use the Gmail email at all.
Hopefully this isn't too confusing. The bottom line to all this is I can use Gmail's outgoing mail server for any email address I have from anywhere in the world. I never have to change it.

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Recently Apple have changed the TLS cypher they use when sending emails. This has caused a number of problems for us as they are using a cypher that my company considers to be insecure and our primary email server rejects all emails from apple/itunes smtp server. I have a work around for this in place, but it requires me to know what the IP addresses are for the all the Apple outgoing email servers. Does anyone know of a list with this info on anywhere, or a name of someone I can speak to yo gain this info?
FYI: I have added this question to the "Delivery" category as I had to choose one and none of them seemed relevant? How come there is no general category for questions that do not relate directly to products of services?

Hi Salman,
According to your description, Outlook on client machines couldn’t receive emails until entered IP address of the Outgoing SMTP server? What about sending emails, are there any issues?
In addition, have you tried to run NSlookup.exe in command prompt as Sean suggested?
More information for you:
Nslookup
http://technet.microsoft.com/en-us/library/bb490950.aspx
Nslookup
http://technet.microsoft.com/en-us/library/cc725991.aspx
Best Regards,
Amy

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Cannot edit outgoing SMTP server list in mail.app

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