Cannot edit SAP or WebService Jobs via Client (5.3)

When I try to edit or view our SAP or Web service jobs in the Client (5.3), it
brings up the job details but there is no SAP or web service tabs shown and the
Job name and other details of the job are blank.
From the same computer, I can successfully edit sap/web service jobs pointing at
our other database alias' (we have 2 QA environments). It is just the one
environment that is having this issue.
Our license is ok and the SAP and WS connections are fine. The SAP and WS jobs
are also running fine.
This is not the issue where the client machine's SAP and WS Adapters are getting
"confused" BECAUSE we CANNOT open sap/ws jobs from ANY machine. I am sure that
this has to do with settings on the server or in the database.
We have been able to open these successfully in the past.
Any ideas from anyone having this same experience would be greatly appreciated.
Thanks

As Jon has mentioned, you need to add the command management-access inside command to be able to ping, SSH, ASDM into your firewall.
Please remember to rate and select a correct answer

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