Cannot enter code on itunes card letters missing

cannot enter code on  i tunes card letters an numbers missing

You will need to try contacting iTunes Support and see what they say (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

Similar Messages

  • TS3297 if i entered code for itunes card he tel me contact with u please solve

    He send massege if ineed but gift cirtifecate or prepaid card code
    " card u enterd has not been properly pls contact iTunes store "

    We are all itunes users just like you.
    Apple is not here.
    You need to contact itunes support:
    http://www.apple.com/support/itunes/contact/

  • I just entered my $100 iTunes card and it said it accepted it and sd my bal was $93.49???

    I just entered my $100 iTunes card and it said it accepted it and sd my bal was $93.49??? Is there some sort of fee that goes along with it?? I don't get it. I paid $100. I don't want to spend $94 of it... What am I missing?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98714)

  • TS1292 my activation code on itune card is damaged how do i redeem?

    My activation code on itunes card is damaged how do i redeem?

    iTunes Store: Invalid, inactive, or illegible codes

  • On my iphone 4 i tried to enter my $25 itunes card and it says its not valid when i bought it yesterday... whats the problem?

    On my iphone 4 i tried to enter my $25 itunes card and it says its not valid when i bought it yesterday... whats the problem?

    http://support.apple.com/kb/ts1292Try this link...
    Message was edited by: all the answers

  • TS1292 I cannot change my info or enter codes into iTunes without it telling me that my "Session Has Timed Out".

    I can't enter either a gift card, nor my debit card into iTunes without it telling me that my "Session Has Timed Out".  I'm stuck, there are songs to be bought!
    Help me make Apple even richer.

    Carmell-
    When I've had a similar problem, it was because I was accessing the iTunes store from a device I hadn't used before, such as when I upgraded from an iPad 1 to the iPad 2.  It was a little confusing to me until I figured it out.
    All I had to do was use the ID of my existing account and play along with the iTunes store.  As I recall, it asked for my password twice, and the security code from the back of my credit card.  After that, downloads proceeded as before.
    Fred

  • HT201209 Yes my iTunes card code was coded into my new ipad 4 with an email address that I could not verify it on!! I have since reset my iPad AGAIN & now I cannot put the code of iTunes card through on this email!!!!  HELP

    My iTunes card was coded into my new iPad4 with an email that I could not verify my card...my new email will not let me use this code again!!! Please can anyone HELP????

    Contact iTunes Customer Service and request assistance
         Use this Link  >  Apple  Support  iTunes Store  Contact

  • Cannot enter code

    I cannot enter my redemption code correctly,  I cannot enter the letters.

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • TS1292 Cannot redeem a new iTunes card

    We bought a ipod and received a $15 iTunes card, but we cannot redeem it.  I know how to redeem it, but it will not work. Please help.

    I have the same issue btw does a message like "can't connect to ITunes Store" pop up? That seems to be the issue with me. Like every time I input my pass code it says that.

  • What can i do if the code of itunes card is damage

    when my son scratch the card to view the code he damage the first leters of the  code..  is possible to obtain the code   using  the card number
    Thanks

    See this support article:
    http://support.apple.com/kb/TS1292
    If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Invalid Code on iTunes Card

    Last Sunday, I bought a $100.00 iTunes card. When I went to redeem it, the system told me it was an invalid code. I contacted Apple and sent scans of the card, my receipt, etc. Now, it is Thursday, and I am waiting to hear something. The person with whom I initially exchanged emails, is now ignoring my messages. What do I do? Am I just out the $100?
    Thanks,
    Steve

    You can try calling the Apple tech support number - 800-275-2273 - and ask to speak with someone in Apple Customer Relations. A CR rep might be able to get some action for you on this, or at least a status. No guarantees, but it's worth a try.
    Good luck.

  • Hoy can i know the code of iTunes card

    I bought año iTunes card and the code was incomplete so i want to know, how i can check the right code

    Contact the place where you purchased the card.  You should be able to get another one if you kept your receipt.

  • TS1292 Code on iTunes card is unreadable

    Apple online will not submit my question.  What can I do?  I tunes card code is unreadable!

    If the page that you posted from doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • I can't readable the code of itunes card ?

    Hey , I can not read the code of my itunes card ? How i can found the code ?

    Try Here  >  http://support.apple.com/kb/TS1292
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    iTunes Gift Cards are only Valid in Country of Issue

  • Activating an (as is said alreday activated=code!) iTunes card

    Hello,
    having bought a new iTunes card and having tried in vain to access my account (password: having now bein resetted) when I now fill in the code it says: code already used???
    This is the second time I have been waisting hours by clicking around and would like to definitely know whether this is the normal way apple functions because if so I will get rid of it soon.
    Thanking in advance for any help!
    Scorbo

    If it wasn't properly activated by the retailer, there's little that can be done without the receipt. If the purchaser bought it using a credit card, they may have some recourse, but they need to take it up with the retailer who sold it.

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