Cannot enter passcode: keypad icons too large

When I went to use my iPhone 5S, I discovered the icons were enormous! Due to the huge size, I was unable to negotiate to the Settings menu, so I tried restarting the phone, thinking that might solve the problem. It did not.
Of course, I have to re-enter my passcode, and due to the huge size of the keypad icons, I was unable to enter my passcode, inadvertently hitting wrong numbers. My phone keeps disabling for increasing periods of time. I tried connecting to iTunes on my Macbook Pro, thinking I might get to Settings that way, but it asks me to enter the passcode on my phone.
Any ideas? I am afraid I will completely disable my phone.

Triple click Home to turn off zoom.
Log in to the iphone then go to Settings > General > Accessibility and disable Zoom.

Similar Messages

  • IPhone 5c has simple passcode set. Screen is zoom super large and cannot enter passcode to unlock

    iPhone 5c has passcode set. The screen is zoomed so big cannot enter passcode. How do I fix this? And prevent this from happening again?

    Double-tap three fingers to zoom in and out.
    When zoomed in, drag with three fingers to move around the screen.
    Go to Settings > General > Accessibility and turn Zoom: OFF.

  • HT1212 My screen is cracked cannot enter passcode to unlock and backup, what do I do?

    My screen is cracked, cannot enter passcode to unlock phone. Need to back up phone before switching to new phone. Anyone know how?

    Backups need to occur before catastrophes.  They cannot occur after a catastrophe.
    Take your iPhone to an Apple Store or Authorized Apple Service Center for advice how to proceed.

  • HT1212 my screen is dead.  How can i get my stuff off if i cannot enter passcode?

    My screen is dead.  Dropped.  I got a new phone.  I want to get all the pictures off the old phone.  I logged into Itunes and it states that I need to enter the passcode.  I know the passcode but due to the screen being dead, I cannot enter it.

    iTunes does not handle the import of photos/videos from the iPhone's camera roll.
    This means you have not synced the iPhone with iTunes since enabling or changing the passcode lock. How come? You are in trouble since you will not be able to sync with iTunes but you should be able to import photos from the camera roll.
    http://support.apple.com/kb/HT4083?viewlocale=en_US&locale=en_US

  • IOS 6.0.1 iphone 3gs cannot enter passcode after reboot

    With iOS 6.0.1 installed on my iphone 3gs (A1303), the first enter passcode screen that appears after a reboot (power off, then power on) will not allow a passcode to be entered. 
    Workaround:  turn off (not power off), then turn back on.  The second time the enter passcode screen is displayed after power on, it accepts a passcode.
    This must be a bug in iOS 6.  How can a bug that requires zero steps after power on get through Apple QA?

    So, was there a tech support question that, we, the other users on the forum could help you with?

  • Icons too large

    Icons on my phone all at once chahged to be 5 times larger. How can I return them to normal size. Thanks

    This is the Zoom feature. You can learn about it, including how to turn it off. in the manual:
    http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

  • Opening a file (viewed as icons) from within application  icons too large!

    Help! I'm not a newbie LOL.. I don't know when this error happened but apparently I cant just do a command J to get the view options to pop up while in an application. Here's my problem. I can view files as icons prefectly from within finder. I setup the default a long time ago and it is formatted fine. Now when I open a file from any application, for instnace firefox or NeoOffice.. .. all the icons are like 120x120 in size.. annoying. I attempted to use Alt-J to pop up view options, no go.. it appears you can't bring up view options while opening a file as an app, you can only alter view type.. icons/list/etc. Is there a command I can issue in applesrcipt or whatever to popup view options so I can fix this ?
    I THINK I know how I foobarred it. I was playing around with preview and I jacked up the icon size so I can see larger images of the home movies I created.
    that was when I was running 10.4.x
    I've been looking through the knowledge bases, I didn't see anything.
    Your help would be appreciated.
    Thanls.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click  Log in.
    *Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Cannot enter passcode because of voice over

    My son turned voice over on and now he cant enter the passcode to get it unlocked.

    First try double tapping with three fingers to turn VO off .  Then go to Settings>General>Accessibility and really turn off VO.
    Yu can alos turn it off in iTunes by connect the iPod to the computer and going to the Summary pane for the iPod in iTunes.  Click on Configure Universal Access and turn off VO.

  • Movie icons too large-iTunes 11

    How do I adjust the icon size in iTunes 11?
    thanx dasher.

    Just upgraded and wish i had read this post first. Thought i was being thick and that there must be a scale slider somewhere.
    Big Apple fan, but starting too lose patience with latest offerings from Cupertino. Dont these guys market test the products anymore?
    Like amcknnn hoping for  fix.

  • IPad 2, few times daily must power off or cannot enter passcode. At times on Safari, it freaks out!

    My iPad 2 was replaced in December 2011, ergo it's new. I was sold at a blatantly idiotic "Best Buy", where every Apple Rep at these locales should be terminated with extreme nastiness, plain "We will ignore you because we're misogynists and you're an older woman ergo we can do as we please, never ever never ever never have your model in stock[equating their termination in such a manner as 'we're sure it'd be convenient if you weren't terminated, and you're not getting 2 weeks notice, outta' heya' now], we'll sell you the improper equipment a lot because we as Apple Reps realize WOMEN AT YOUR AGE don't know the difference, it's ashame I'm an Electronics Tech Engr." back on point, I was sold an iPad 2 with WiFi, but it's a Verizon, my carrier is AT&T. I came in with much dollars that day. I shop knowing what I want bring lots of dollars and ask kindly, "May I have this and that, as well as the other, please ring it up I'll be going, thanks. I found out about the iPad about 3 months later because I only had been using it in my home on WiFi, found out there wasn't a SIM so it was Verizon. I've purchased 3 MacBooks, an iMac, an iPad 2, 2 iPhone 4's and an iPhone 4S, add it up. The iPad perhaps 3 times weekly while I'm on Safari, let's say I'm on "The Google", using it to check Reader, all of a sudden it brings up a new page on it may be Twitter, again it occurs and I'm finding I'm on an App then I'll wind up lastly on the appledotcom page, HUH? It's as if at times certain Corporocracys say "Our Ten Minutes", and the final page you land on is that Corp.!
    One thing I do know is any and all Apple product when first released is released with glitches and I've grown quite tired of this. Thank you, Rhoda...

    Wow! Glad you got that all off your chest! Maybe you should talk to Best Buy about your cellular service problem. After all we are just users here eying to help each other and learn more about the iPad.
    Have a nice day!

  • Cannot Create Bootcamp.dmg - File too Lage

    Hi,
    I am trying to create a clone of Bootcamp WIN XP by using DISK UTILITY. The external hard disk is on FAT32 format. Same as my bootcamp.
    When I try to create NEW IMAGE of the Bootcamp, I am prompted with the message "Cannot Create Bootcamp.dmg - File too large"
    The size of my bootcamp is about 35 GB. The external hard disk has a capacity of 250 GB and i partition one section of 35 GB for creating the image file.
    How do I resolve this issue? How else can I clone my bootcamp WIN XP?

    BraveYaYa wrote:
    Hi,
    I am trying to create a clone of Bootcamp WIN XP by using DISK UTILITY. The external hard disk is on FAT32 format. Same as my bootcamp.
    When I try to create NEW IMAGE of the Bootcamp, I am prompted with the message "Cannot Create Bootcamp.dmg - File too large"
    The size of my bootcamp is about 35 GB. The external hard disk has a capacity of 250 GB and i partition one section of 35 GB for creating the image file.
    How do I resolve this issue? How else can I clone my bootcamp WIN XP?
    You're trying to put a 35GB file image into a 35GB partition? I don't think that will work, since there's some overhead used by OSX for any partition. I would have created a 40GB partition for a 35 GB disk image.
    But I might be misunderstanding your question.

  • My phone has changed from the numbered keypad to the large lettered keyboard.  When I enter my 6 digit passcode it tells me I'm wrong.  I've tried about 6 times and don't want to get locked out.  It just started today??? Please help.

    My phone has changed from the numbered keypad to the large lettered keyboard.  When I enter my 6 digit passcode it tells me I'm wrong.  I've tried about 6 times and don't want to get locked out.  It just started today??? Please help.

    carolinechx wrote:
    i know the description may be a little bit too confusing
    Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read.

  • My screen has zoomed too large to enter my passcode and is now disabled from attempts

    home screen is zoomed too large enter my passcode and is now disabled from attempts

    You may also be able to double tap the screen with three fingers to reset the zoom to normal.  I'm not sure if that is still a feature but on my 3GS it works. Try connecting your phone to iTunes for the lockout.

  • TS3274 Somehow the information on my iPad is too large and i cannot see all the icons at once. How do I go back to the normal size? all the icons. How can I resize the infor on scren?

    Somehow the information on my iPad is too large and i cannot see all the icons at once. How do I go back to the normal size?

    Have you tried resetting your device? http://support.apple.com/kb/ht1430

  • HT1212 my i phone screen is black  i cannot access anything. i am trying to get my photos off of it and when i connect to i tunes it says my phone has a passcode which i cannot enter because my phone is black

    my i phone screen is black  i cannot access anything. i am trying to get my photos off of it and when i connect to i tunes it says my phone has a passcode which i cannot enter because my phone is black

    It's too late. If you had been syncing your phone with that computer prior to the screen failing, it wouldn't be asking you for a passcode...

Maybe you are looking for