Cannot export Financial Report from HTML view to Query Ready Mode

Hi,
I am opening Hyperion Financial Reports in Workspace in HTML mode. On the bottom right of the report, when I click on "Export in Query Ready Mode", the report does not get transported to excel. Rather, a message flashes for a split-second and disappears. The message is "The address is not valid". Can anyone please advise as to what should I do to get the report in excel? I did notice that there is also File->Export->Excel->Fully Formatted Grids & Texts, but we want to get it in Query Ready Mode.
Version is 11.1.1.3. Thanks for any suggestions.
ABG

We have resolved this issue. The problem was that Smart View installation/configuration was not complete on the machine which I used to launch report into Query Ready Mode. Once Smart View was fixed, we were able to convert report from HTML view to Query Ready Mode.
ABG

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