CANNOT EXPORT PDF TO XL LEGIBLY

An order we shipped to one of our overseas customers is stuck in customs there because they want our invoice and packing slip in excel format rather than the pdf format we provided.  For only that purpose, I just purchased the convert pdf to excel software to be able to do this.  However, after the conversion is complete and I open the file in excel, the columns and tabs are all over the place, text is sometimes over or below (instead of next to) where its supposed to be.  I am thinking of just cancelling the conversion package I just bought and going right into excel and type everything by hand but it is way too much to do and would be so time consuming.
Can you please help me ????  I have been to some "fix forums" but too confusing for me.
Thanks !!
Diane

Hi Diane,
We can troubleshoot later, as it sounds like you need immediate assistance. (Having dealt with customs before, I understand!)
Please send the PDF to me directly: [email protected]
I'll see what I can do!
Kindest regards, Stacy

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