Cannot export to jpeg - disk may be locked or full

Hello!
I have a colleague, who's unable to export her documents (be it Jpeg or PDF). We're using Windows XP SP3 and CS3.
Her computer is a 2.4 Ghz P4 (afaik) with 2 GB ram and lots of free harddrive space (80GB+).
Still, when she try to export a relatively small document, InDesign claims the disk is locked or full. I've tried exporting it on her desktop as well on the server, where she is supposed to save it - but no luck.
When I try to export to PDF, it claims it's in lack of memory, even though there's still physical memory available, as well as a large page-file.
I'm quite sure, it's a bug in InDesign - but what do I do about it?
Thanks in advance
Thomas

Hello Eugene - and thanks for your time!
Unfortunately I was forced to change the page file size, because she was having problems in Illustrator as well. Illustrator claimed she was out of memory, and increasing the page file size helped.
You're probably right though, but I can't really tell her to change back and forth, depending on which program she wishes to use :-)
Do you have any other ideas?
Kind regards
Thomas
Edit:
Just to clarify, here are the precise error-messages (she sent them to me in an email, so I hope they are precise ;-) )
Export to  jpeg
Failed to export jpeg file: file  cannot be written disk may be locked of full.
Export to  PDF
Unable to display PDF image on the  page

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