?? Cannot Fill Form

I received a form from Shell USA for compensation.
The form is fillable: the security setting tells me that it is allowable to fill. The pointer can be directed to fillable fields, but I cannot type anything.I tried many diffeernt methods in vain.
I have Windows XP and Adobe reader 9.
I can copy the form in Word and fill it, but I cannot then return it in PDF.
Since this seems a very common problem there must be a simple solution ( by the way I am not going to sownload 800Mbytes of PDF adobe professional!
Any help would be welcome,
marco

As I commented in other threads, I researched the idea of deploying a web-fillable form in the most current versions of Adobe Acrobat and Reader ... and found it to be unreliable and intermittent (therefore, utterly useless) in its behavior.  Adobe Reader would randomly say that "the document has been changed, blah blah, contact the author for an updated copy," and refuse to allow the form to be filled.  But if you reload the page two or three times, suddenly it would work.
Obviously, this behavior is intentionally caused by "yet another one of Adobe's strange we-own-the-world license checks," poorly and incorrectly implemented.  We cannot deploy a solution to hundreds of stores that is not as perfectly reliable in Reader as it is on the developer machines that use Acrobat.  Therefore, I quickly recommended that my proposal should be abandoned in favor of ordinary web-based input screens ... a technology which we know to actually be reliable.
I would very frankly recommend that you do the same:  it doesn't actually work.  It had great promise, and technically the implementation is obviously solid, but Adobe's lawyers (and insufficient software quality-assurance) renders it non-viable.  (It is also worth observing that Adobe says absolutely nothing to a software developer about what sort of license-controls they actually have in place.  There's even talk in these forums about a "usage count" that drops-dead after 400 or 500 iterations.)
The "good" news is that this saved our company quite a lot of Adobe Acrobat software-upgrade expense:  we don't need to buy and deploy new product to take advantage of a feature that doesn't actually meet practical business requirements.
This is, by the way, not a "rant."  Business is business, and the only way to win the game is to actually cross that finish-line first.

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