Cannot fill out or apply signatures to encrypted document (but can in desktop Reader XI)
I created a PDF Form in Acrobat Pro 9, and encrypted it with a password. No other restrictions were placed on the document.
When I open the document on an android device or an iPod, it does not allow me to fill in any of the fields or apply a signature of any kind.
However, when I open the same exact form in the desktop version (Reader XI), it does allow me to fill it out and sign it with no problem.
I have no problems filling it out and aplying a signature when the document is not encrypted.
PLEASE HELP!
From: Test Screen Name [email protected]
Sent: Sunday, August 04, 2013 11:32 AM
To: gunner0490
Subject: I'm not able to open PDF files in Adobe Reader XI.
Re: I'm not able to open PDF files in Adobe Reader XI.
created by Test Screen Name <http://forums.adobe.com/people/TestScreenName> in Adobe Reader - View the full discussion <http://forums.adobe.com/message/5565198#5565198
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com -- port:993 -- socket:0x7fa2749dc620 -- thread:0x7fa274dbec10
5.30 OK Success
WROTE Oct 09 16:03:57.671 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2749dc620 -- thread:0x7fa274dbec10
6.30 LOGOUT
READ Oct 09 16:03:57.936 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0
+OK <[email protected]>
WROTE Oct 09 16:03:57.950 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0
CAPA
READ Oct 09 16:03:58.045 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0
-ERR authorization first
WROTE Oct 09 16:03:58.062 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0
USER
READ Oct 09 16:03:58.157 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0
+OK
WROTE Oct 09 16:03:58.171 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0
PASS ******
READ Oct 09 16:03:58.337 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0
+OK
WROTE Oct 09 16:03:58.352 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0
QUIT
READ Oct 09 16:03:58.453 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0
+OK
INITIATING CONNECTION Oct 09 16:04:27.035 -- host:pop.secureserver.net -- port:995 -- socket:0x0 -- thread:0x7fa274aaadb0
CONNECTED Oct 09 16:04:27.086 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
READ Oct 09 16:04:27.568 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
+OK <[email protected]>
WROTE Oct 09 16:04:27.586 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
CAPA
READ Oct 09 16:04:27.677 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
-ERR authorization first
WROTE Oct 09 16:04:27.697 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
USER
READ Oct 09 16:04:27.785 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
+OK
WROTE Oct 09 16:04:27.804 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
PASS ******
READ Oct 09 16:04:27.923 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
+OK
WROTE Oct 09 16:04:27.942 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
STAT
READ Oct 09 16:04:28.032 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
+OK 278 26304803
WROTE Oct 09 16:04:28.052 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
UIDL 1
READ Oct 09 16:04:28.141 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
+OK 1 1380719118.266296.p3plgemini13-05.prod.phx.2009884992
WROTE Oct 09 16:04:28.161 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
UIDL 278
READ Oct 09 16:04:28.249 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
+OK 278 1381348877.123257.p3plgemini13-03.prod.phx.1707043136
WROTE Oct 09 16:04:28.266 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
QUIT
READ Oct 09 16:04:28.357 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0
+OK
INITIATING CONNECTION Oct 09 16:05:05.848 -- host:imap.gmail.com -- port:143 -- socket:0x0 -- thread:0x7fa274c5cf60
INITIATING CONNECTION Oct 09 16:05:05.849 -- host:pop.secureserver.net -- port:995 -- socket:0x0 -- thread:0x7fa27449c8c0
INITIATING CONNECTION Oct 09 16:05:05.849 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fa274e01360
INITIATING CONNECTION Oct 09 16:05:05.849 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fa274d602d0
INITIATING CONNECTION Oct 09 16:05:05.849 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fa274e8a7f0
INITIATING CONNECTION Oct 09 16:05:05.849 -- host:smtpout.secureserver.net -- port:465 -- socket:0x0 -- thread:0x7fa274e79600
INITIATING CONNECTION Oct 09 16:05:05.892 -- host:p06-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fa27491d2e0
CONNECTED Oct 09 16:05:05.915 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0
CONNECTED Oct 09 16:05:05.923 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274c5cf60
CONNECTED Oct 09 16:05:05.930 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274e01360
CONNECTED Oct 09 16:05:05.942 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa274d602d0
CONNECTED Oct 09 16:05:05.992 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0
CONNECTED Oct 09 16:05:06.011 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa27491d2e0
READ Oct 09 16:05:06.052 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274c5cf60
* OK Gimap ready for requests from 67.87.227.158 f7if4404247qek.1
READ Oct 09 16:05:06.069 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274e01360
* OK Gimap ready for requests from 67.87.227.158 g4if2590784qas.131
READ Oct 09 16:05:06.087 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa274d602d0
* OK Gimap ready for requests from 67.87.227.158 r7if5018805qai.9
READ Oct 09 16:05:06.105 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0
220 mx.google.com ESMTP x8sm89829824qam.2 - gsmtp
READ Oct 09 16:05:06.124 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa27491d2e0
* OK [CAPABILITY st11p06mm-iscream004 1S XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble (1S:6866) st11p06mm-iscream004 [02:1232:20:05:06:6F]
WROTE Oct 09 16:05:06.141 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0
1.34 CAPABILITY
WROTE Oct 09 16:05:06.160 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274e3b8b0
1.36 CAPABILITY
WROTE Oct 09 16:05:06.180 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890
1.37 CAPABILITY
WROTE Oct 09 16:05:06.219 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa2748c2240
1.40 AUTHENTICATE ATOKEN NTYwNDIyNjYANTYwNDIyNjYAQVFBQUFBQlNWS3dkM1pxbWx1bDRIVU12L2NkRHZuaUF6TkNUNy9RPQ= =
READ Oct 09 16:05:06.235 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX XYZZY SASL-IR AUTH=XOAUTH AUTH=XOAUTH2 AUTH=PLAIN AUTH=PLAIN-CLIENTTOKEN
1.34 OK Thats all she wrote! f7if4404247qek.1
READ Oct 09 16:05:06.254 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274e3b8b0
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX XYZZY SASL-IR AUTH=XOAUTH AUTH=XOAUTH2 AUTH=PLAIN AUTH=PLAIN-CLIENTTOKEN
1.36 OK Thats all she wrote! g4if2590784qas.131
WROTE Oct 09 16:05:06.260 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0
EHLO [192.168.1.102]
READ Oct 09 16:05:06.275 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX XYZZY SASL-IR AUTH=XOAUTH AUTH=XOAUTH2 AUTH=PLAIN AUTH=PLAIN-CLIENTTOKEN
1.37 OK Thats all she wrote! r7if5018805qai.9
READ Oct 09 16:05:06.299 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa2748c2240
1.40 OK [CAPABILITY XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT CATENATE URLAUTH LANGUAGE ESEARCH ESORT THREAD=ORDEREDSUBJECT THREAD=REFERENCES XXXXXXXXX ENABLE CONTEXT=SEARCH CONTEXT=SORT WITHIN SASL-IR SEARCHRES XXXXXXX X-NETSCAPE XSERVERINFO X-SUN-SORT ANNOTATE-EXPERIMENT-1 X-UNAUTHENTICATE X-SUN-IMAP X-ANNOTATEMORE XUM1 ID IDLE] User lisa.nicklin logged in
WROTE Oct 09 16:05:06.324 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0
2.34 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F45)" "vendor" "Apple Inc.")
WROTE Oct 09 16:05:06.346 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274aa5330
2.36 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F45)" "vendor" "Apple Inc.")
READ Oct 09 16:05:06.374 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0
+OK <[email protected]>
READ Oct 09 16:05:06.380 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0
250-mx.google.com at your service, [67.87.227.158]
250-SIZE 35882577
250-8BITMIME
250-STARTTLS
250-ENHANCEDSTATUSCODES
250 CHUNKING
WROTE Oct 09 16:05:06.405 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890
2.37 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F45)" "vendor" "Apple Inc.")
WROTE Oct 09 16:05:06.425 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa2748c2240
2.40 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F45)" "vendor" "Apple Inc.")
READ Oct 09 16:05:06.443 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0
* ID ("name" "GImap" "vendor" "Google, Inc." "support-url" "http://support.google.com/mail" "remote-host" "67.87.227.158" "connection-token" "f7if4404247qek.1")
2.34 OK Success f7if4404247qek.1
READ Oct 09 16:05:06.460 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274aa5330
* ID ("name" "GImap" "vendor" "Google, Inc." "support-url" "http://support.google.com/mail" "remote-host" "67.87.227.158" "connection-token" "g4if2590784qas.131")
2.36 OK Success g4if2590784qas.131
WROTE Oct 09 16:05:06.480 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0
CAPA
WROTE Oct 09 16:05:06.497 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0
STARTTLS
READ Oct 09 16:05:06.514 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890
* ID ("name" "GImap" "vendor" "Google, Inc." "support-url" "http://support.google.com/mail" "remote-host" "67.87.227.158" "connection-token" "r7if5018805qai.9")
2.37 OK Success r7if5018805qai.9
READ Oct 09 16:05:06.534 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa2748c2240
* ID NIL
2.40 OK Completed
WROTE Oct 09 16:05:06.561 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0
3.34 AUTHENTICATE PLAIN ****************************
WROTE Oct 09 16:05:06.573 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70
3.36 AUTHENTICATE PLAIN (*** 32 bytes hidden ***)
READ Oct 09 16:05:06.591 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0
-ERR authorization first
WROTE Oct 09 16:05:06.634 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890
3.37 AUTHENTICATE PLAIN ****************************
WROTE Oct 09 16:05:06.649 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa2748c2240
3.40 LIST "" ""
WROTE Oct 09 16:05:06.712 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0
USER
READ Oct 09 16:05:06.725 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0
220 2.0.0 Ready to start TLS
READ Oct 09 16:05:06.756 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa2748c2240
* LIST (\Noselect) "/" ""
3.40 OK Completed
READ Oct 09 16:05:06.781 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX UIDPLUS XXXXXXXXXXXXXXXX ENABLE MOVE XXXXXXXXX ESEARCH
3.37 OK
READ Oct 09 16:05:06.795 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0
+OK
WROTE Oct 09 16:05:06.839 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0
EHLO [192.168.1.102]
WROTE Oct 09 16:05:06.839 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa274e3b8b0
4.40 LOGOUT
WROTE Oct 09 16:05:06.864 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890
4.37 CAPABILITY
WROTE Oct 09 16:05:06.883 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0
PASS ******
READ Oct 09 16:05:06.898 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX UIDPLUS XXXXXXXXXXXXXXXX ENABLE MOVE XXXXXXXXX ESEARCH
3.36 OK
READ Oct 09 16:05:06.915 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX UIDPLUS XXXXXXXXXXXXXXXX ENABLE MOVE XXXXXXXXX ESEARCH
3.34 OK
READ Oct 09 16:05:06.937 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0
250-mx.google.com at your service, [67.87.227.158]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH XOAUTH2 PLAIN-CLIENTTOKEN
250-ENHANCEDSTATUSCODES
250 CHUNKING
WROTE Oct 09 16:05:06.985 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70
4.36 CAPABILITY
WROTE Oct 09 16:05:07.001 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0
4.34 CAPABILITY
READ Oct 09 16:05:07.018 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0
+OK
WROTE Oct 09 16:05:07.030 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0
AUTH PLAIN (*** 40 bytes hidden ***)
READ Oct 09 16:05:07.058 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX UIDPLUS XXXXXXXXXXXXXXXX ENABLE MOVE XXXXXXXXX ESEARCH
4.37 OK Success
WROTE Oct 09 16:05:07.079 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0
QUIT
WROTE Oct 09 16:05:07.117 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890
5.37 LIST "" ""
READ Oct 09 16:05:07.132 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX UIDPLUS XXXXXXXXXXXXXXXX ENABLE MOVE XXXXXXXXX ESEARCH
READ Oct 09 16:05:07.161 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0
+OK
READ Oct 09 16:05:07.173 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890
* LIST (\Noselect) "/" "/"
READ Oct 09 16:05:07.183 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70
4.36 OK Success
READ Oct 09 16:05:07.226 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890
5.37 OK Success
WROTE Oct 09 16:05:07.246 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70
5.36 LIST "" ""
WROTE Oct 09 16:05:07.277 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890
6.37 LOGOUT
READ Oct 09 16:05:07.297 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0
* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX UIDPLUS XXXXXXXXXXXXXXXX ENABLE MOVE XXXXXXXXX ESEARCH
4.34 OK Success
WROTE Oct 09 16:05:07.358 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa2748e1ef0
5.34 LIST "" ""
READ Oct 09 16:05:07.383 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70
* LIST (\Noselect) "/" "/"
READ Oct 09 16:05:07.403 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70
5.36 OK Success
WROTE Oct 09 16:05:07.428 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70
6.36 LOGOUT
READ Oct 09 16:05:07.447 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0
535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8 http://support.google.com/mail/bin/answer.py?answer=14257 x8sm89829824qam.2 - gsmtp
READ Oct 09 16:05:07.475 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa2748e1ef0
* LIST (\Noselect) "/" "/"
5.34 OK Success
WROTE Oct 09 16:05:07.477 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0
QUIT
WROTE Oct 09 16:05:07.502 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274ab6c70
6.34 LOGOUT
INITIATING CONNECTION Oct 09 16:05:27.039 -- host:pop.secureserver.net -- port:995 -- socket:0x0 -- thread:0x7fa274db5d70
CONNECTED Oct 09 16:05:27.073 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
READ Oct 09 16:05:27.540 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
+OK <[email protected]>
WROTE Oct 09 16:05:27.566 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
CAPA
READ Oct 09 16:05:27.674 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
-ERR authorization first
WROTE Oct 09 16:05:27.694 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
USER
READ Oct 09 16:05:27.803 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
+OK
WROTE Oct 09 16:05:27.826 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
PASS ******
READ Oct 09 16:05:28.010 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
+OK
WROTE Oct 09 16:05:28.028 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
STAT
READ Oct 09 16:05:28.129 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
+OK 278 26304803
WROTE Oct 09 16:05:28.149 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
UIDL 1
READ Oct 09 16:05:28.257 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
+OK 1 1380719118.266296.p3plgemini13-05.prod.phx.2009884992
WROTE Oct 09 16:05:28.276 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
UIDL 278
READ Oct 09 16:05:28.366 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
+OK 278 1381348877.123257.p3plgemini13-03.prod.phx.1707043136
WROTE Oct 09 16:05:28.386 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
QUIT
READ Oct 09 16:05:28.478 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70
+OK -
I have got an iPod Touch on IOS 5.1.1, which contained my music library, including uploaded CDs and purchases. I have a new laptop (using Windows 7) and upIoaded my music library from the iPod, using Tunejack, onto the laptop. I then made a few purchases but these weren't showing up on my iPod, so in frustration, thinking this would rectify the problem, I then re-booted the iPod, with the result that my entire music library disappeared from it. I then went to sync with my lap top and went in under the 'Music' tab and clicked on download 'entire music library' but nothing happens. I have also tried 'selected playlists, artists, albums and genres' but this has not worked as well. The same issue dows not apply with eitehr my iPad 2 or my iPhone 4S. As mentioned, this music library did come from my iPod so there is no space issue. If anyone has any suggestions i would be grateful.
Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
I tried to download an e-filing client software from the World Intellectual Property Organization (WIPO) website [http://www.wipo.int/pct-safe/en/download/download_client.htm] using Firefox. Clicking the link to download yielded no activity. I eventually tried the same link in internet explorer and it worked. This occurred last week. I have a deadline to complete an international patent filing today; and in order to do so online, I had to request a Secure Digital ID from WIPO. It was approved and received early this morning (Central European Time Zone); and the accompanying guidelines suggested that I use the same computer and browser to retrieve the ID. This meant that since I use Firefox as my default browser my request was also made and had to be retrieved in Firefox. Following the WIPO support instructions I ran into exactly the same problem of inactivity when trying to "Backup" my newly installed ID certificate per WIPO instruction, so that it may be imported into the e-filing software. Please help as soon as you can as my patent deadline is merely hours away. Please also see a response from the WIPO helpdesk below:
Dear User,
we hereby provide the following solution / answer to your request:
Subject: Certificates (use of and different types)/26708 Answer from PCT-SAFE Help Desk:
Unfortunately, apart from revoking your new certificate and then re-enrolling using Internet Explorer, I do not see many options.
We cannot do support for external software, like Firefox, but I had a quick glance at Mozilla's support side and it seems that you might be able to resolve your problem by starting Firefox in safe mode, and/or disabling all your Firefox extensions. I have to stress the fact that this is not a procedure tested and approved by the PCT-SAFE team.
As this is an extremely time-sensitive issue please also contact me by phone so that we can work through the solution in real-time. I can be reached at 555-555-555 - Sheldon
'''Moderator edit: Removed personal information. This is a public forum. Please do not post any personal information as it may put your safety at risk -FF4L'''
== This happened ==
Every time Firefox opened
== Attempting to download from a secure serverJust to follow up on my findings. My last issue regarding the digital certificate was not at the time of initial download into Firefox, but my application required that I backup the certificate into a folder which can then be accessed to sign a submission generated by a third-party Client software.
After finally steering away from the digital signing route by opting for a non digital filing of my project, I later revisited the Firefox certificates list only to find that the 'Backup' button still didn't work or respond in any way whatsoever; however since I only had a single certificate on my list... I threw my hand up in the air and tried the 'Backup All' button... guess what - that worked!! My browser then navigated to a file browser which allowed me to save the certificate to a folder of my choice. Of course this was after the fact as my deadline had already passed and and I had the Administrator who initially granted my secure ID revoke it once I was blocked from downloading it by Firefox.
Just an update/FYI for y'all... But I'm not sure if this type of anomoly is due to a glitch on my computer or a glitch on the browser - but it certainly did catch me off-guard during a deadline.
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