Cannot find an email to issue a customer complaint.

I have been a longtime Verizon customer. I purchased an Iphone 5 on October 2012. In April of 2013 I got a job that provided me with an IPhone 5, so I downgraded my Verizon line and gave my Iphone 5 away. In December of 2013 my position was eliminated, so I lost my company Iphone 5. I have a position with a new company and need to upgrade my phone to a smartphone, preferably and Iphone 5 (my new position will require demonstrating apps to customers and the Iphone would be the best device for this). I spoke with customer service rep and someone in a Verizon store and they were unable to help. I have received many offers in the past for an early upgrade, so I would hope that a supervisor would be able to offer one this time due to the extenuating circumstances. Thank you for your time.
Robyn P
<< Personal information removed to comply with Verizon Wireless Terms of Service >>
Message was edited by: Verizon Moderator

Typically, there are no more early upgrades.
You could purchase a device a full retail from Verizon or from a third party such as swappa, Craigslist, or ebay, as well. Or perhaps a friend or family member has an extra device much the same as you gave your phone away.

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Cannot find an email to issue a customer complaint.

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