Cannot find "AppleSofwareUpdate.msi"

In trying to update my iPhone, I was told I had to update iTunes. Download update, go to install, get an error, "The feature you are trying to use is on a network resource that is unavailable. Click ok to try again or enter an alternate path to a folder containing the instillation package 'AppleSofwareUpdate.msi' in the box below"
I cannot locate this on my computer. In desperation, I uninstalled itunes, no luck. I have gone through the control panel and used the add/remove programs tool, but I cannot uninstall apple software update for the same reason.
I have found a link to the windows installer cleanup utility, but the link no longer goes to the right place (now has a utility to unistnall MS office).
Please help me out.

What a pain, i finally fix this on my computer.
First I did a reg clean with this; http://www.ccleaner.com/download
then downloaded and installed Bonjour 1.0.4 at http://www.download3k.com/Install-Bonjour.html
then downloaded Bonjour 1.0.6 and did a repair at http://www.apple.com/downloads/macosx/apple/windows/bonjourforwindows.html
Then updated to itunes 8.2
I hope this helps, this was absolutely ridiculous and frustrating...

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HT1926 my itunes will not update due to an error message saying cannot find itunes.msi

I need help to resolve the fact that my computer will not update. It gives me a message about 95% way through the update that it cannot find itunes.msi and I also went to just uninstall the program completely off my computer and it gives me the same message. Help please!

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

TS5376 how to get itunes to download if it cannot find itunes64.msi

I am trying to download the latest version of itunes on my computer. It will not do the upgrade. itunes support says try uninstalling itunes and everything that has to go with it and it will not let me delete it. A message comes up saying the feature you are trying to use is on a network resource that is unavailable and cannot find itunes64.msi.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am trying to install current version of QuickTime. I get the message that it cannot find QuickTime.msi on my computer. Then I get a message "The older version of QuickTime cannot be removed. Contact your technical support group."

I am trying to install current version of QuickTime. I get the message that it cannot find QuickTime.msi on my computer.
Then I get a message "The older version of QuickTime cannot be removed. Contact your technical support group.
I am simply trying to view video files recorded on my iPhone and transferred to my computer.

See if anything in this post might help...
https://discussions.apple.com/message/22905774#22905774

Cannot find quicktime.msi

When trying to upgrade quicktime I get the error - Cannot find quicktime.msi - and I'm prompted to enter a path to find it. I have done a search of my computer, locating 4 copies of this file, none of which worked.
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See if anything in this post might help...
https://discussions.apple.com/message/22905774#22905774

Cannot find Acro3d.msi on Acrobat Pro Extended 9.4.4

An irritating error that occasionally
occurs during updates or installation of plugins (like support for simple Chinese character set) often results in an error "Cannot find network resource"
Running v 9.4.4 on Windows 7, Acrobat is installed as part of the TCS 2.0 program suite.
By browsing, the file that is missing is Acro3D.msi. It does not exist under
C:\Program Files (x86)\Adobe\Adobe Technical Communication Suite 2\Adobe Acrobat\Setup Files\{AC76BA86-1033-F400-7761-000000000004}
nor does it exist in the Data1.cab file (although I see an acro3dcapt.exe file...)
Where can I get this file, there are lots of torrent downloads but is there a download from Adobe?
Brs
David

You can not do that using Adobe Acrobat 9. Adobe never made a create PDF add-on for Firefox for use with Adobe Acrobat 9. They created a Firefox add-on for use with Acrobat X, but currently that one does not work with Firefox 4 though Adobe are working on an update.

Itunes won't install update to recognize my iphone comes up with a error cannot find Itunes.msi

my itunes won't instal the update errors saying cannot find itunes.msi

Hi, kdub5.
Thank you for visiting Apple Support Communities.
I understand that you can not update iTunes due to a .msi error. I would recommend uninstalling iTunes and all of it's components as outlined in the first article below. For any component that gives you the .msi error, go through the steps in the second article below.
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
"The feature you are trying to use is on a network resource that is unavailable" alert appears when you remove Apple software in Windows
Cheers,
Jason H.

Can't install or uninstall iTunes because cannot find iTunes.msi

Everytime I try to install or uninstall iTunes it won't let me do it...even though I have downloaded it, it keeps telling me "Cannot locate iTunes.Msi"
Any ideas?

I was able to solve my problem by following all the directions at the following Apple site - http://support.apple.com/kb/HT1926?viewlocale=en_US
I was not able to remove the iTunes program using Add/Remove Programs from the Control Panel; however, that didn't seem to matter. I removed the directories and used the Microsoft Installer Cleanup Utility. I reinstalled iTunes Ver 8.1.1.10 with no problems. I'm sticking with this version for the time being.

10.5.3 update will not install..cannot find iTunes msi, 10.5.3 update will not install..cannot find iTunes msi

how do I correct iTunes to find the msi so I can install the lastest update 10.5.3?

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1926 itunes cannot find itunes64.msi - help - cannot update or re-install

I first had trouble updating itunes. The installer couldn't find itunes64.msi. I uninstalled itunes and downloaded a new version. I still get the same message.
Please help. Thank you
[email protected]

Well, I was finally able to delete all traces of the old itunes. Once that was done, I was able to install version 11.0.4.4 for Windows. Thanks to some messages on this board, I was able to solve my problem.

Trying to update my iTunes.....keeps telling me it cannot find iTunes.msi

I have iTunes 11.1.3.8 and when I try update iTunes it is looking for iTunes.msi and can't find the file. I have searched around is there something I can do to fix this without reloading windows. I am also concerned about loosing any information if I install on a new load of windows. How can I ensure I don't wipe a device. The iPods used to get wiped when connected to a new computer. Do the iPads and iPhones get wiped when connected to a new computer.i have iPad 4 iPad Air and iPhone thanks for any help

Hello, KokoMerlin.
Thank you for visiting Apple Support Communities.
I would recommend doing a complete uninstall and new install of iTunes as outlined in the steps below. Uninstalling iTunes on your computer will not alter your iTunes library.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Since you are receiving an error that a .msi file can not be located, you will need to process the steps in the article below for any component that gives you this error during the uninstall process.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when you remove Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.

Lightroom 5.3 will not install, error message saying it cannot find x64.msi

I am not a cloud cc member, just cs6, downloaded lightroom from the lightroom page, it is not listed in my cloud application
I get the following error message.The feature that you are trying to install is on a network resource that is unavailable. Check ok or try an alternative pathway to a folder containing the installation package, Adobe-Lightroom-64.msi.
Any help would be appreciated.
Thanks

I get this to when trying to install from CC or standalone, thing is i have cleaned my C:\ drive since all apps tend to install crap there, it is
a 115 gig ssd and i am down to 11 gig free, i removed a lot of stuff including some uninstall info that eats a lot of space.
But where does the installer find the information? i have searched and deleted every mention of lightroom in the registry, god that was a lot,
Still the old version is deleted from the disk with extreme prejudice is there no switch that makes it ignore any old versions and install anyway?

I'm trying to update my lightroom 5 from 5.2 to 5.6 but it states that it cannot find Adobe_Lightroom_X64.msi? I've tried to look for the file but it cannot find it?

I'm not much of a computer person and when I tried to update the program it wouldn't process it and is looking for the Adobe_Lightroom_X64.msi file.
Has anybody had the same issue and a possible fix?
Thank you

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
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       5. Some features require a compatible Internet service provider;
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       6. Some features require Apple’s iCloud services; fees and
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I get an erroe msge when trying to run and when i do repair ,it says it cannot find "iTunes64.msi " any assistance greatly appreciated,thank you

iTunes64.msi is what it is looking for ,how do i get the file

See Troubleshooting issues with iTunes for Windows updates.
tt2

Cannot find Adobe_Lightroom_x64.msi after cleaning Temp-folder on Windows - can't update CC-apps

Hello,
The C-drive on my PC was exhausted, and I needed to clean up some space.
I cleaned all temp folders and moved some data folders, and at last the computer worked.
When I now try to update Lightroom the Creative Cloud-app fails with message that it can't uninstall old version, and if I try to uninstall from Control Panel, I get a message asking me to locate the install-file.
My eybrows lifted when I saw that the uninstall-files are supposed to be located in the temp-folder (which by definition should be ok to clean).
How can I recover from this? I have an old 4.4-version of LR installed, which hasn't been a problem, and a 5.3 version which was supposed to be updated to some 5.7-version now.
I found some reference to a CC-cleaner tool, but it doesn't list Lightroom and doesn't clean Lightroom.

Well, replying to my own thread here.
I got it working, using this very messy solution (don't do this if you do not understand the consequences)
Opened Registry editor, and removed these keys (for LR 5.3 and LR 4.4): (Searched the registry for occurences of 'Lightroom' - but stopped after these findings)
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\BCA17DD2D255C20459929760CA9BC503
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\DC559A118934A50488D64E463C16F8FB
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\BCA17DD2D255C20459929760CA9BC503
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\DC559A118934A50488D64E463C16F8FB
Also deleted all the Lighroom-paths from the values under this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
Now the Creative Cloud does the installation, and it seems to work.
This solution is messy because it leaves lots of LR4 and LR 5.3 references in the registry amd on the computer, it leaves all the files for the older versions.
To fix some of this, I also deleted the folders under Program Files - so the bulk of the files was removed.
The good part of the story is that the settings from 5.3 carried over, and I am able to continue my work.

Cannot find "AppleSofwareUpdate.msi"

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