Cannot find audiobook I just purchased. amount was deducted from my account
Just purchased audiobook, money was deducted from my account but, book is nowhere to be found. Help!!!
iTunes Match is for music only.
If you purchased it on your phone, and the purchase went through successfully, then it should be in its Music app - when you have audiobooks in the Music app you should get an Audiobooks tab at the bottom of the app, possibly via the More button. Does that show ? Or does it show in Settings > General > Usage > Manage Store (under the 'storage' heading) > Music (when there are audiobooks on your phone there will be an 'audiobooks' section there) ?
If you can find it then you can copy it over to your computer's iTunes library via File > Devices > Transfer Purchases menu option so that you can take a backup copy of it.
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This is a user forum, Apple does not participate here. You might use the link at the bottom of this page, "Contact Us" - lower right.
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How long did you wait for the systm to catch up to your request for more storage? it can take a little while, up to an hour sometimes I have heard.
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Amount was deducted and credit amount no shown in ...
Dear Sir,
I have suscribed for India 800 mins plan and today that amount was deducted from my credit card for subscription and this amount calls was not added in my account and also I unsubscribe for the plan.
Could you please let me know when I can get the calls credted into my account. Thanks RaviSee: https://discussions.apple.com/message/1958068#1958068
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Ii just purchased Final Cut Pro X i accidentally pressed paused when it was downloading and now I can't find it, i just purchased Final Cut Pro X i accidentally pressed paused when it was downloading and now I can't find it
You should see it in your Purchases page of the App Store.
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I need to get a refund on an audio book I bought from itunes but I cannot find it on my purchased list on my account. Where do I do this?
If you downloaded it on your Mac's iTunes then it should be in the Books part of your library (Audiobooks if you are using OS X Mavericks), if on an iOS device then it should be in the device's Music app.
By 'purchased list' you mean yoru purchase history or the Purchased link for redownloading ? If the latter then audiobooks are a one-time only download from the store so they won't show in Purchased for redownloading, you need to copy or sync it to the computers or iOS devices that you want it on. -
I bought songs on itunes through my iphone not too long ago. When I went to plug my iphone into my computer to sync, itunes asked me to restore my phone. I backed my phone up, but now i cannot find the songs i purchased through my phone. I've looked for the songs in the itunes store, but it said that i had not purchased any of the songs.How do i get back the songs?
There is a backup plan after doing the Restore. Read this.
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I just purchased two audio books from iTunes now I can't find them on my iPad?
I just purchased two audio books from the iTunes Store on my iPad. The download shows as complete but I can't find them on my iPad. Where do they go and how do you access them to play. Vince
Try Music App>Others
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I pre-ordered a movie for my ipad2 and the money was deducted from my iTunes account. I can't find the movie. It does not show under "purchases" nor
the video app.How to move rented itunes movie from Imac to Ipad? - https://discussions.apple.com/message/17113392
iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657
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ordered a TV series…I can see where the $$ was taken from our account but I can't find the shows anywhere in our itunes account.
Hello NMS1,
It sounds like you are unable find these TV shows you purchased in a series, but you have been charged for them. I would start by checking to see if you can download them from your Purchases in the iTunes Store with this article:
Download past purchases
http://support.apple.com/kb/ht2519
The steps are different if you are on an iOS device vs. a computer, so choose the appropriate section for the device you want to download them to.
If you cannot find it in your Purchases, I would next reach out to the iTunes Store support team for additional assistance:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
All the best,
Sterling
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