Cannot find color categories to add to outlook; they are grayed out.

Question

Following the help info does not help as the color category seems to not be functioning. It is not in the ribbon and not in the right click for messages.  Also how do I add colors to the flags?  What am I missing?

Answer 1

Diane,
As I stated in my previous post:
1. "With outlook 2007 I was able to right click and choose my categories, with outlook 2010 (64 bit on WIndows 7 64bit)
when I right-click on categories column the contextual menu has no categories but simply the grayed option "Clear All Categories"."
and 
2. "In order to set the category I found a workaround (but it's very time expensive), you need to click left on the category
column, Outlook will set the "one single click" category, then open the email and right click on the category color just above "from" field, now Outlook displays all categories availables."
For sentence 1.: that means that Office 2010 doesn't do a thing that Office 2007 did, so for me it's a regression.
From sentence 2.: derives that Office 2010 supports categories for IMAP. In my humble opinion the impossibility to set the category directly from mail list view is a bug.
Regards,
Massimo