Cannot find email to reset password

Trying to sign into icloud but forgot my password. After resetting the password am told a email will be sent with instructions cannot find the email. I have looked in junk mail and it is not there.

What email are you talking about, his Apple ID or email setting for the email app? In either case just change it in the appropriate setting.

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    i cannot find touch id or password or reset on my new i phone 5s

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    Where did you buy this iPhone?    Can you upload a picture of it? With the screen on.
    Also, the Home button should be a slightly indented flat circle without any markings on it.  If it has a white square in it, then the iPhone is not a 5S, Possibly just a 5. Which has no touch id option. Though Passcode and Reset should still be there.

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  • I have a new email and am trying to change it in icloud. but it has locked me out and won't send my email a reset password link for some reason. even though it says its sent, it doesnt come to the email address

    i have a new email so have a new apple ID now and am trying to change it in icloud. but it has locked me out and won't send my email a reset password link for some reason. even though it says its sent, it doesnt come to the email address. help!

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
    This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18

  • Has anyone else been getting emails about reseting password

    Has anyone else been getting emails about reseting password when they have not requested it? I have been getting several emails for the past couple of days where it says how to reset when I never asked to do so. Is there anything that should be done about it? Or anything apple can do about it for my email is very different and not easy to guess or duplicate.

    you got the ping app, this app is sending greeting pings and message of promo price for it in the cost version

  • Blackberry ID - forgot password, forgot password recovery info, exceeded login attempts, why can't BB send me email to reset password.

    THE ISSUES ARE:
    1. FORGOT PASSWORD
    2. FORGOT PASSWORD RECOVERY INFO
    3. EXCEEDED ATTEMPTS TO LOGIN
    I HAVE READ OTHER PEOPLES FORUM PROBLEMS THAT ARE THE SAME. WHEN I FOLLOWED LINKS THAT SUPPORT GAVE THERE IS NO SOLUTION TO ACTUALLY FIX THE PROBLEM. 
    What I need is simply this: Blackberry to send me a RESET PASSWORD link to the email I have registered with Blackberry WITHOUT HAVING TO PROVIDE PASSWORD RECOVERY INFO. This will enable me to bypass unknown recovery password info and access my Blackberry ID account. 
    Why haven't I been able to find a solution to fix the problem?
    BECAUSE IT DOESN'T APPEAR TO EXIST........ ANYWHERE..... EVEN ON YOUTUBE BLACKBERRY ARE RUNNING AN OUT OF DATE SOLUTION CENTRE.
    When looked online to Blackberry youtube video it shows a solution that doesn't exist! WHY? BECAUSE IT WAS UPLOADED IN 2011. DUH. http://www.youtube.com/watch?v=lvdRb4qNG1M
    If I can't remember my password or recovery password info there is NO other option available that will send me a reset password via email so I can keep my current BB ID. 
    KB34776 - does not apply because you HAVE TO BE ABLE TO REMEMBER YOUR RECOVERY PASSWORD!
    CHECKED THIS OUT... 
    Workaround
    If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
    If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:
    Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.
    To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow KB34137.
    Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
    Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
    Enter the Answer to the Password Recovery Question, then click OK.
    Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
    A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
    Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
    Locate the password reset email and select the Change your BlackBerry ID password link.
    Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
    When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
    A confirmation message will display once the changes have been saved successfully.
    Moving forward use the newly created password whenever logging into BlackBerry ID.
     If the BlackBerry smartphone user does not know the email or password that was used for the BlackBerry ID, the BlackBerry ID will be locked out after 10 unsuccessful login attempts. See KB24157 for BlackBerry ID lockout behavior.
    THEN CHECKED KB24157......
    Overview
    BlackBerry ID is the master key to BlackBerry smartphone products, sites, services and applications, including BlackBerry Protect and the BlackBerry App World storefront.
    To prevent unauthorized access to the account, the BlackBerry ID will become locked out after a number of failed attempts. See the information below for an outline on the expected behavior:
    Local Authentication Lockout 
    On BlackBerry PlayBook and BlackBerry smartphones if the user enters their BBID password incorrectly 10 times on the BBID sign in screen, verify password screen, or BBID Edit screens, they are LOCKED OUT of all the following functions on that BlackBerry device for 15 minutes:
    Authenticating with their BlackBerry ID on the sign in screen
    Authenticating with their BlackBerry ID on the verify password screen
    Authenticating with their BlackBerry ID on the BBID edit screens 
    Note: The user can still log in on the web or any other devices associated with their BlackBerry ID. They are only locked out on the device where the 10 incorrect attempts occurred.  On the locked out device, after 15 minutes, they get 1 try to provide the correct password on the sign in and/or verify password screens. If they fail to enter the correct password, they are locked out for an additional 15 minutes on that device.
    Account Server Lockout
    Users have total of 10 attempts to enter their password correctly against the BlackBerry ID Account Server.
    The scenarios that increment the Account Server lockout counter are as follows:
    Providing an incorrect password anywhere on the BlackBerry ID web portal (blackberry.com/blackberryid)
    Providing an incorrect password within the BlackBerry ID Edit feature on any BlackBerry device or BlackBerry PlayBook
    Note: if a user provides an incorrect password 5 times on the BlackBerry ID web portal (blackberry.com/blackberryid), and then 5 more times on the BlackBerry ID Edit feature on their BlackBerry PlayBook, the cumulative number of failed attempts is 10. Once the user has made 10 incorrect attempts to provide their password against the Account Server, they are locked out of the Account Server PERMANENTLY until they reset their password.
    See KB26361 for information to reset a BlackBerry ID password
    Note: The Account Server Lockout does NOT prevent the user from local authenticating on devices  (the user can still authenticate on the sign in and verify password screens on their BlackBerry devices).
    Forgot Password Lockout
    If the user answers their Security Question incorrectly 10 times, they are locked out for 15 minutes of Forgot Password functionality on all interfaces such as:
    BlackBerry website (blackberry.com/blackberryid)
    BlackBerry PlayBook
    BlackBerry smartphone
    Note: After 15 minutes, they get 1 try, and if they fail to answer the question correctly, they are locked out for an additional 15 minutes.
    THAT DIDN'T WORK SO NOW ITS BACK TO..... KB26361
    Overview
    To change the BlackBerry ID password, complete the steps below for the specific device:
    From the BlackBerry 10 smartphone:
    Swipe down from the top bezel on the home screen and select Settings.
    Scroll down and select BlackBerry ID.
    Select Change Password.
    Enter the current password in the Current BlackBerry ID Password field.
    Enter the new password in the New BlackBerry ID Password and Confirm New Passwordfields.
    Select Submit to complete the password change.
    To confirm the change You have changed your password will be displayed.
    Also, if the BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
    Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings >Accounts
    From a computer:
    Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
    Click Log in.
    Enter the BlackBerry ID Username (email address) and password, then click Sign In.
    Click Account Details.
    Next to Password, click Edit.
    Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
    Click Done to exit from the BlackBerry ID account information screens.
    From the BlackBerry smartphone running BlackBerry 6:
    Navigate to Options > Third Party Applications > BlackBerry ID.
    Click on Change next to BlackBerry ID Password.
    Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
    A confirmation message will display Your password has been successfully changed.
    Click OK.
    From the BlackBerry smartphone running BlackBerry 7:
    Navigate to Options > Device > BlackBerry ID.
    Click on Change next to BlackBerry ID Password.
    Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
    A confirmation message will display Your password has been successfully changed.
    Click OK.
    From the BlackBerry Playbook tablet:
    Navigate to the Options icon.
    Select BlackBerry ID.
    Click on the Edit button next to Change Password.
    Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
    A confirmation message will display You have changed your password.
    Click OK.
    If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, use the following process to reset the password.
    Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.  To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow  KB34137.
    To generate a password reset email, complete the following:
    Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
    Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
    Enter the Answer to the Password Recovery Question, then click OK. (Answering the recovery question is only required if the BlackBerry ID account is not confirmed)
    A confirmation message will be displayed A password reset email has been sent to [email protected] , at which point, a reset email will be delivered to the associated email address inbox.
    Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook.
    Locate the password reset email and select the Change your BlackBerry ID password link.
    Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
    When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.  
    Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed. 
    A confirmation message will display once the changes have been saved successfully.
    Moving forward use the newly created password whenever logging into BlackBerry ID.
    Note: If the BlackBerry ID email address is a BlackBerry mail address (e.g. <username>@tmo.blackberry.net), the BlackBerry ID password reset email will not be received on the BlackBerry smartphone. Since the BlackBerry mail address is not accessible from a computer, the steps outlined in KB28111 will need to be performed.
    IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION.... 
    Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution. 
    THANK YOU.

    Hi and Welcome to the Community!
    Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
    http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
    Hopefully, this information will be of use to you.
    That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
    http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
    Hopefully, this information will be of use to you.
    But do please keep in mind that security is a 2-way street...the human element play an equal part in that security, and you have failed at that in this situation, yet desire for the automated methods to still recover for you. Such just isn't possible, because your failure has exceeded the capabilities of the automated methods.
    Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
    Cheers, and Good Luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I didn't receive email to reset password Apple ID

    Hi guys,
    I live in Vietnam, now I'm having problem with my Apple ID. I hope you help me solve this problem.
    I have an Apple ID but I forget password to sign in.
    I used link: https://iforgot.apple.com/password/verify/appleid?returnURL=https://appleid.appl e.com&app_id=93&language=US-EN to reset password. Due I didn't remember answer security question and have to choose authentication method is "Email authentication".
    Have notification that "Email has been sent". Although I checked inbox, spam box but I can't see any mail for link to reset password.
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    <Email Edited by Host>

    If you had the option to receive an email to reset your password, then you had to have set up a Rescue email address. Here is a support article that explains the difference:
    Manage Primary, Rescue, Alternate, and Notification email addresses
    Cheers,
    GB

  • Apple not send email for reset password

    My Apple was closed after several attempts to open the account iCloud and then restore it worked for the password and I do not send me e-mail for reset password plas halp me
    <Email Edited By Host>

    Hello 3888,
    The article linked below details what to do should you not recieve your reset email.
    If you didn't receive your Apple ID verification or reset email
    http://support.apple.com/kb/TS5404
    Cheers,
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  • Cant get email for reset password of apple id

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  • Can't receive email for reset password

    Hi,
    My mom has forgot her Apple id password, and since yesterday she didn't receive an email from apple.
    She remembers only one of the two security questions, so I only left with the option of reset password.
    Do you have any idea why she can't receive an email from Apple to reset her password?
    We've checked in other email addresses but it's not getting anywhere.
    Appriciate your help!

    If you are reluctant to write your password down use one of those thumb drives for keeping track of you password.  It's probably less confusing than Keychain.
    You can always contact:
    http://www.apple.com/support/contact/
    for assistance it might be worth the few bucks if you are beyond the 90 day complimentary support.  That's why I paid a few bucks more to get 3 years of support.  Compared with $2700.00 it's a small price to pay.  Especially when you consider that I paid $2000.00 for a TRS 80 Mod 3 with 2, count them 2 floppy drives and the almost infinity, 48 k, of memory way back when.
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  • We cannot get email to reset security questions

    I want to reset security questions but I didn't receive the email to reset it, even though I tried it so many times.

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

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  • How can you manage an icloud account if you are unable to acces the email to reset password

    downloaded IOS8 to my Iphone and now it is logged to my old Icloud account. I am unable to change it to my actual account because I need my password to sign out of the old one. I no longer have access to the email on my old account . Can somebody help? I am tired of canceling the pop up window that appears on my screen urging me to log to my old icloud account every time I want to use an app or feature on my phone. please someone who can guide me through the steps please, there must be a way. good day

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    Where are you located, JhnD? What kind of Mac Pro do you have or what kind to you plan to buy?
    How much of what I say do you understand, or rather, how much English do you understand?
    How familiar with computers, especially Macintosh, are you? What do you want to do on your Mac Pro? Especially, what do you want to do that you can't do with the machine you have now?
    This is where I buy all my RAM and I know you've seen this page before. You listed it yourself above, and they ship to many places overseas. They are at least one company that sells the larger than normal RAM modules. Just remember if you buy the larger modules from them you will have to replace all the RAM you have now that is different.
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    http://eshop.macsales.com/shop/memory/Mac-Pro-Memory
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    could you share your experence using the mp?
    This has been the finest computer I've ever had.
    Message was edited by: Samsara

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