Cannot find file... Can not back up

I am just trying to back up purchased items from Itunes, and I keep getting a error: Some files can not be burned to a data disk. Do you still want to burn the remainder of the playlist? - and it can't find 13 songs I've purchased.
I tried adding the files individually, as a folder and even tried moving the itunes folder... None of which have worked so far.
Even when I try to hit ok, I get a 261 error and can't burn the rest of the purchased songs.

This worked for me. Aprently you have to sign in with your @me.com email address.
I deleted the iCloud account that was associated on the iphone, then associated a new one with my @me.com account. Backup is running fine now, slow but fine.
Use your @me.com email address instead of Apple ID.
Others said that their Wi-Fi sync is not working correctly and that they cannot log in with their Apple IDS - [email protected] or [email protected] accounts.
"Sign out of iCloud, and when it asks you to sign in, sign in with your @me.com email address (not your apple id), and use your apple ID password, and you're in," responded John Laury.

Similar Messages

Cannot sync photos-says cannot find file, will not sync

eveytime I try to sync, when it gets to photos, iTunes has an error window with no code that says "Cannot find file, cannot sync" Everthing else backs up and syncs except photos. My husband uses the same mac and he can sync just fine, no errors.

For iPhoto the link said:
If you're syncing from an iPhoto or Aperture album, use these steps to find the iPod Photo Cache folder in the default iPhoto Library or Aperture Library location:
From the Finder, choose Home from the Go menu.
Once there, open the Pictures folder and locate the iPhoto Library file. (For Aperture, this is called Aperture Library.) If you have moved your iPhoto Library or Aperture Library to a different location, go to that location in Finder first.
Control-click the iPhoto Library or Aperture Library file and choose Show Package Contents from the shortcut menu.
In the next window, locate the iPod Photo Cache folder and drag it to the Trash. Important: Do not remove or modify any other file within the library package. Removing or modifying other files may cause data loss.
Close the Finder window.
Are you doing step 3? You can also right click and select Show Package Contents. It works both ways for me. I just tried it.

Cannot find file symbol not showing up

Hi -
I have just done a massive move and backup etc. Things are going fine - just learned that every time you "reorganized" itunes music the entire file structure changes so a real back up with something like SyncBack totally ***** but...
The question is...
I know that there are about 50 files that do not have the proper file association. Last night there were the little exclamation points next to the song so I could find and correct them. I closed itunes and turned the computer off for the night. And now this morning when I open up the computer and itunes I cannot tell which songs still need updating because the little exclamation points are gone. How do I get those symbols back??!! (And yes, there still are files to be corrected I test that this morning)
Thank you anyone who can help me out with this - I hope to some day soon have a clean itunes library AND backup

I don't think your picture has anything to do with Spotlight. My Applications folder shows up the exact same way. Mac OS X applications aren't usually a single item, they're "packages" with items and folders inside. To get folders and packages to show their size, you'll have to change the "View Options" from the View menu. Check the box on to "Calculate all sizes". I would probably change the dialog box to reflect the changes to "This window only". Otherwise the Finder will be re-calculating the size of everything in every window. That could slow things down a bit.
-Doug

Video download from SD card 2 iPad 2 interrupted, file corrupted. Cannot find file to delete. Does not appear in Photos, or is not visible using Windows File Manager. Consumed 2.5G of space! Can anyone help

Video download from SD card to iPad 2 interrupted, corrupted. Cannot find file to delete. Does not appear in Photos, or is not visible using Windows File Manager. Consumed 2.5G of space! Can anyone help?

Video download from SD card to iPad 2 interrupted, corrupted. Cannot find file to delete. Does not appear in Photos, or is not visible using Windows File Manager. Consumed 2.5G of space! Can anyone help?

Spotlight and finder cannot find files as of a certain date. What can be the problem and how to solve?

Spotlight and search field in Outlook on MacBoon cannot find files as of a certain date. What can be the problem and how to solve?

Reinstall on both.
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it isthree times faster than wireless.
Restore your iPhone to reinstall iOS. Be sure to do this while connected to your computer and iTunes.
     Tap Settings > General > Reset > Erase all content and settings.

I have just downloaded all of my music into the new itune's however all of my music has an "!" buy it and I get an error saying "original file can not be found". How do I get my music back?

I have just downloaded all of my music into the new itues, however; all of my music has an "!" but it and I get an error that says " original file can not be found".
How do I get my music back?

Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again.

The phone cannot be synced. the required file can not be found

I suddenly can not sync my iPhone 5
"The phone "..." cannot be synced. the required file can not be found."
What do I do about this?

iTunes: Unable to sync photos

HT1766 I can not open my ipad mini, a message says " cannot back up. This ipad can not back up to icloud without a verified email address. later , settings but neither of the two when clicked can't be opened.pls advise on what to do?

I can not open my ipad mini, a message says " cannot back up. This ipad can not back up to icloud without a verified email address. later , settings but neither of the two when clicked can't be opened.pls advise on what to do?

Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

After closing the Firefox browser, a message appears "Severe error: Cannot load resource file; can not run". What could be wrong?

The message: "Severe Error; Can 't load resourse file; can not run" appears after closing Firefox4. All other applications on my pc do not have this problem.

I've found text of this error in npdjvu.dll plugin, remove it and error seems to disappear.

"cannot find file" after formatting and moving!!

Wanted to have iTunes library included in Time Capsule backup. So had to reformat external hardrives where all my songs are from Windows do OS. Copied everything on other HD, reformatted HD with OS, copied back all songs. HD still has same name "MUSIC", but iTunes cannot find files.
Changed in iTunes preferences the location of files to ensure it searches in the right place AND also replaced with text editor in "iTunes Music Library.xml" file all links with new address of HD (now after reformatting to OS I found it to be slightly different despite still same name).
But iTunes still cannot find the files. Everything is the same as before, HD name, directory structure, file names, etc. ONLY difference is it all is on "OS formatted" drive. Don't want to lose ratings and playlists of over 15,000 songs....is there still a solution?

The moment I "drag out" the Tunes Library File, then there is nothing left there, and when I open iTunes it is empty.
That's as expected. That file is the database iTunes uses that keeps track of everything, so when you then launch iTunes, it's starting from scratch.
I can import the Playlists from the XML and they do appear, but still no songs, all is empty. If I try to reimport from the new location, then they "do not fit into the playlists", meaning ratings etc. are lost.
Then you apparently didn't get the XML file edited properly; it's not easy to do.
Why does the simple location function in iTunes Preferences not work?
It does, when used as designed. The preference is where new additions (imports & purchases) will be stored. It does not change the location for existing files.
Put the original library file back. Then launch iTunes, Get Info on a representative track, and look at the path to where it thinks the files should be and compare that to the actual path. Any difference at all will break things. If there are differences (drive name slightly different, any difference in folder names/structure, etc.; letter case counts), try correcting them in Finder and see if that gets things working again. If not, then you'll have to use the Add to Library command to get back your tracks which will lose all your ratings, etc.
Where does iTunes save the links to the original files so it can simply be changed?
In the iTunes Library file, which cannot be manually edited.

FILE CAN NOT BE FOUND! please help

I cannot play any of the songs in the itunes library or sync because the files can not be found. the files are on xternal drive. the itunes music folder location is set for the xternal drive. whenever i have to remove the drive from the laptop and then plug it back in, the files get lost itunes can't find them. any settings suggestions? any help for this problem

i have done that over and over. i tunes still can't find the files. is there some setting that will resolve this? or is there something else that i have to change in my computer settings.
my new computer is vista the documents on the xternal drive is windows xp.

Help. My ITunes library content vanished. Cannot find files anywhere .

Help. My ITunes library content has vanished. Cannot find files anywhere . Still accessing store via my phone and all my purchases are there etc but on my laptop the library is empty.. I have AVG and have put Itunes as exception as read that might be an issue. Im really not sure what to do .

Hi sooz180,
Welcome to the Apple Support Communities! I understand you can see all of your purchased music on your iPhone but the library on your computer in iTunes is empty. If the music was purchased from iTunes you can get this music back to your iTunes Library two different ways. You can either transfer purchases from the iPhone to the iTunes Library, or you can just download the music again from the Purchased section of iTunes. I will post the information on both ways to recover your purchased music below.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Download past purchases
http://support.apple.com/kb/HT2519
I hope this helps,
-Joe

Problem related to PS CS6 ext. on Mac. Nikon DSLR D610 raw file can not be opened

Problem related to PS CS6 ext. on Mac. Installation is OK but I can't open picture from my Nikon D610 (Raw NEF format). I get a message "can not open this format ...". Checking Help menu to see if I miss an update the message I get is that I'm up-to-date but at the end Nikon D610 (format supported of course) files can not be opened . JPEG are OK but I work with raw files. Thanks

What OS are you running: 10.x.x?
What version of the Camera Raw plug-in do you have? Do (About) Plug-ins / Camera Raw to find out.
You need at least ACR 8.3 to open D610 files. If the Help / Updates process does not work, then there is a manual install process you can do. The page with the download is for when people accidentally updated to ACR 8.4 and need to roll back to ACR 8.3 due to their OS being incompatible, but the installer on that page works even if you haven’t erroneously updated to ACR 8.4:
http://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html

Error " song can't be used because original file can not be found"

Our computer was about to crash, so we backed up our iTunes library to disc like it suggested. However, once we imported the library back to the new computer, iTunes will no longer play the songs without the disc in! It says the "original file can not be found" unless the disc is in. How do we get the "originals" off the disc and back onto the computer so I don't have to carry the disc everywhere?? I can't seem to find any help on any of the help sights about this problem. I tried using iTunes Folder Watch like another post suggested and it didn't work. I still need the disc to play the songs.

Roberta hello,
The remedy is very easy...
Open the iTunes folder and select the iTunes Library file and type command -D
this will make another copy for safe keeping, if anything goes wrong you can always return this copy ... leave the duplicate file where it is.
Start iTunes in the normal way and open the preferences > advanced > general tab... set NOT to copy files when adding to library and DO keep iTunes Music folder organized.... OK your changes.
From the file menu select 'add to library' and choose the iTunes Music folder.
After iTunes has checked and made any adjustments needed have a look and see if any problems still exist ... come and let me know Roberta ... TP
iMac 800MHz PowerPC G4 17 Flat Screen. G4 iBook. Mac OS X (10.4.3)

I photo freezes under 'cannot find file'

When I open iphoto it works fine for a few seconds but then it freezes and says 'cannot find file .........'
I then have to force quit because it says it's 'not responding'
I don't know why the files have gone from iphoto because I can still find them if I search for them and they seem to be in the correct place.
For the moment I cannot use iphoto at all so please help!
Thanks
Chloe

Chloe
When it says that it cannot find a file, does it mention the file types?
Some other things to try:
Rebuild the database. Hold down the apple and option (or alt) keys and launch iPhoto. Use the resulting dialogue to rebuild. Choose the top three options.
Create a new account (systempreferences -> accounts) and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.
Regards
TD

Cannot find file... Can not back up

Similar Messages

Maybe you are looking for