Cannot find Internet for RESTORE but can go to ITunes Library

I have the 40gig IPod attached and seen by ITunes. I am able to go to the ITunes store without a problem. But when I want to Restore or Check for Upgrade, message says it cannot find connection to the Internet. Yet I can get on the Internet with Windows Internet Explorer immediately.
I am running Windows XP. Any suggestion would be appreciated.

There could be a few issues here...
First: Is this a business computer? If so, you may want to check in with your IT department and have them up the security level of Itunes...
I'm guessing you may have updated itunes recently...
Secondly: If its a personal computer check your firewall... When you update itunes it is considered a new program by your firewall programs...(IE Mcafee/norton/windows firewall) What you will need to do is adjust your itunes security levels, allowing itunes to have full access to the internet.
Thirdly: If you arent the Administrator on this computer it may be a simple setting in your accessibility options.
If you have any more info i may be able to be of more service to ya.

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