Cannot find iTunes in My Music

I have copied my music folder to an external HD as back up, and now I cannot access iTunes on my c drive or elsewhere for that matter. I have tried all the logical steps. Repair iTunes, Uninstall and re-install iTunes, but I keep getting a message that says " The folder 'iTunes' cannot be found or created, and is required. The default location for this folder is inside the 'My Music' folder. "
The appropriate files all appear to be where they should be, but still I canot get back into iTunes. I appeared to have duplication on my c drive of "my music" folders so have moved this back to only one folder.
Please Help me.

here is the best place to start with that message:
iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
but if you run into the complication where My Music doesn't appear as an option in TweakUI, try the alternate technique from this Nigel Carpenter post:
Nigel Carpenter: re: Itunes problem

Similar Messages

  • HT1926 my itunes will not update due to an error message saying cannot find itunes.msi

    I need help to resolve the fact that my computer will not update. It gives me a message about 95% way through the update that it cannot find itunes.msi and I also went to just uninstall the program completely off my computer and it gives me the same message. Help please!

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Cannot find itunes rental movie that has been downloaded

    cannot find itunes rental movie that has been downloaded.  I purchased one movie and it shows up --- the 2 rental movies do not.  Help please - I am going overseas tonight and would love to watch these movies.  I understood I have 30 days to open and 48 hours to view outside of the country.  Thank you

    Welcome to the Apple Community.
    Have you looked in your video app.

  • I cannot find Itunes on my computer

    Hi I recently bought a external hard drive and transferred my Itunes folder there from the laptop. But when I connect my Ipod to the computer I cannot find Itunes, the only thing on the external drive are the small files that belong to Itunes like ITUnes Resources etc..What do I do now? Its not on the computer either. What can I do? Thank you for your help.

    Should be under Library>Movies. Try searching for it in the Movie section.

  • Error message, Cannot find iTunes Connect user

    I cant access my I tunes from my Iphone, I get the following. Authentication Error. Cannot find iTunes connect user (2002)(2002)

    Hello wallydt,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check USB connections
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
    Best of luck,
    Mario

  • Itunes won't install update to recognize my iphone comes up with a error cannot find Itunes.msi

    my itunes won't instal the update errors saying cannot find itunes.msi

    Hi, kdub5.  
    Thank you for visiting Apple Support Communities.  
    I understand that you can not update iTunes due to a .msi error.  I would recommend uninstalling iTunes and all of it's components as outlined in the first article below.  For any component that gives you the .msi error, go through the steps in the second article below.  
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
    "The feature you are trying to use is on a network resource that is unavailable" alert appears when you remove Apple software in Windows
    Cheers, 
    Jason H.  

  • ITunes suddenly cannot find any of my music (but I see it!!)

    So all of my music (the entire library, including the library and xml files) are sitting on an external USB 2.0 drive, in this location:
    e:/ITUNES/library
    the xml and itl file is sitting at e:/ITUNES/
    In advanced itunes preferences, my itunes library is set to stay organized, copy new music when opened in itunes, and the music folder is set to e:/ITUNES/library
    All of the sudden, itunes can't find any of my music. I've tried to restart, no luck. I took a look in the XML file, and it is pointing at the G:/ drive instead of E for some reason (I don't even have a G drive!). I did a replace all with programmer's notepad (G:/ to E:/), but no luck. And when I re-open the xml file the next time, it's all back to G again....
    any ideas??
    Thanks

    Your music will only be where you put it.
    It has always been very basic to always maintain a backup copy.  Have you failed to do this?
    If for some reason you have failed to back up, then you can redownload some itunes purchases in some countries:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Itunes cannot find itunes library.itl file?

    We are having difficulty on our XP Pro PC opening iTunes to update an iPhone. We keep getting a message that itunes cannot locate the above .itl file. But the file is there where it supposed to be.

    Are they brought in this Music folder by hand perhaps?
    In Finder go to the Music/iTunes folder, there look for a folder called iTunesMusic, in there is a folder called "Automatically Add To iTunes", move all music from the folder where they are now to this folder: iTunes will automatically build its library.
    Lex

  • Cannot find orginal file/play music

    Please help! All music on my ipod was deleted after I selected the automatic update feature. The music is now marked with a ! in my libary and says original file cannot be found when opened. Cannot find the music anywhere on my hard-drive. Any suggestions? Thanks

    Yeah i've got the same problem after updating to the latest version of itunes. I've already swept my entire computer for the missing files but it seems like they've simply vanished, as impossible as this seems they just are not on my computer anymore. Also i noticed that if i leave itunes open every few minutes another ! will appear and the file is gone, shutdown itunes and voila no more disappearing files. I'm gonna chalk it upto another bad itunes update.

  • When I click on the iTunes icon, it says "Cannot find iTunes folder"

    For whatever reason, I cannot open iTunes!!!! I click on the icon and it says "the folder iTunes cannot be found or created". Any idea how to fix this?
    Thanks!

    hi did you manage to sort this problem as this is what is happening to me...I get an error message which sayys the folder is located in my music and itunes will not open?

  • Cannot find download of U2 music freebie!

    According to iTunes I have downloaded the free U2 album but I cannot find it to listen to it.
    It is not in the downloaded folder or the library.
    I am stumped!
    Any ideas would be really appreciated.

    Click here and follow the instructions.
    (114257)

  • Cannot use iTunes to transfer music files except for one computer login.

    Info: We have 2 laptops in our home, both on Windows Vista SP2. Both iTunes 10.5. I recently got an iPhone 4 with iOS 5.0.1, on Verizon, 8 GB.
    I have only one Apple ID as far as I can tell, but I do remember being forced to change my login name to an email address, and make my password more complex. During that time, I think my other laptop was inoperative. I had to install a new hard drive and reinstall Windows and all apps from scratch. The two laptops do not have identical music libraries.
    Apps sync only on the first computer and user login I used the iPhone on. The other computer doesn't show the same apps and warns me that if I sync with it I might replace the apps on the phone with what's in its apps list. How do you ensure that either laptop can sync the iPhone without wiping the content off? I want to backup to both laptops.
    I cannot transfer any of my music files from the second laptop at all. I get a cursor with the red slash circle. I can transfer files on the original computer, but I have to be logged on as the one computer user account. It's like every connection except this one computer account can maintain my iPhone properly.
    Anyone else have a similar problem or have a fix?

    Use only one computer as the mother ship to sync with a device.

  • Can't install or uninstall iTunes because cannot find iTunes.msi

    Everytime I try to install or uninstall iTunes it won't let me do it...even though I have downloaded it, it keeps telling me "Cannot locate iTunes.Msi"
    Any ideas?

    I was able to solve my problem by following all the directions at the following Apple site - http://support.apple.com/kb/HT1926?viewlocale=en_US
    I was not able to remove the iTunes program using Add/Remove Programs from the Control Panel; however, that didn't seem to matter. I removed the directories and used the Microsoft Installer Cleanup Utility. I reinstalled iTunes Ver 8.1.1.10 with no problems. I'm sticking with this version for the time being.

  • Message "cannot find Itunes on this computer"

    Hi - I have a weird problem - I Tunes is installed, I can access and use it (and the store) from the taskbar and Google Chrome, but can't access it from Explorer - I get a message "can't find ITunes on this computer" and a download icon. I've tried downloading (even though it's already on the computer) and still get the same message. It's not a big deal as I can still get to ITunes, but I'd like to know what is going on with it and Explorer. Privacy settings seem to be okay, and disabling the firewall hasn't helped. Ideas anyone?

    Explorer
    Just doublechecking, remy ... is that *Internet Explorer,* the web browser, that you're having the trouble with? (As opposed to Windows Explorer, the Windows Desktop?)

  • I have just gone on my itunes account and found all of my music missing, I have not syncronised my ipod for 3 months and went to update tonight and cannot find any of my music that I have down loaded or purchased, help.

    I have just opened my itunes account and have lost all of my music, including music i have downloaded from disc and purchased music it appears to have happened in the last 2 months. can anyone help. When i did a check on my account it came up with the list of all my purchased music  but just dont know where it has gone. i have not synchronised my ipod classic for about 3 months.Help..........

    Content is permanently tied to the account that it was purchased with.
    Simply plug the iDevice into the computer and sync the content you want.

Maybe you are looking for