Cannot find Mountain Lion on the Mac App Store.

I've called the Apple Store.  All I can get without paying $19.99 to talk to a real person is the automated system.  Through that, I am told that Mountain Lion is available "exclusively at the Mac App Store."  I can't find it anywhere!  I've tried searching and the only thing that I finally get is the upgrade for Mountain Lion,  Where is Mountain Lion hiding?

I think that you called Apple Care, not the Apple Store. If you are are not in the 90 free phone help or have not purchased the extended Apple warranty then it costs money to speak to Apple Care. But the Apple Store is always free to discuss purchases. 1-800-MY-APPLE
But the only version of OS X sold now in the Mac App Store (MAS) is Mavericks. To buy any previous version, you need to call the Apple Store and they sell you a redemption code that takes a day or three to get forwarded to your email from a different part of Apple.

Similar Messages

  • I am using Leopard but need  Mountain Lion for the Mac App Store.  How do I get Snow Leopard to be able to upgrade to Mountain Lion?

    I am currently using Leopard but need Snow Leopard to be able to get Mountain Lion. I can see this is no longer available from Apple.  How would I get it so I could then get Mountain Lion. I want the Logic 9 Mac App Store App as I don't want to have to buy the whole Logc 9 from Studio 8.
    Some help would be much appreciated.
    Thanks
    Adam

    Upgrading to Mountain Lion
    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
    If you need to purchase Snow Leopard contact Customer Service: Contacting Apple for support and service. The price is $29.00 plus tax. You will receive physical media - DVD - by mail.
    Third-party sources for Snow Leopard are:
    Snow Leopard from Amazon.com
    Snow Leopard from eBay
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
    If you need to purchase Lion contact Customer Service: Contacting Apple for support and service. The cost is $19.99 (as it was before) plus tax.  It's a download.
    Be sure your computer meets the minimum requirements:
    Apple - OS X Mountain Lion - Read the technical specifications.
    Macs that can be upgraded to OS X Mountain Lion
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Xserve (Early 2009)
    Are my applications compatible?
    See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
    For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

  • Downloading Mountain Lion from The Mac App Store.

    I'm currently downloading Mountain Lion for my Imac from the Mac App Store. If I put my computer to sleep, the download stops, can I put my Desktop to sleep or will the download still stop?

    Welcome to the Apple Support Communities
    You can pause the download as many times as you need. The download will resume when you wake up the iMac

  • I accidentally erased Lion from the mac app store

    I accidentally erased Lion from the mac app store "purchased" tab. I already bought it. How can i re-have it in that tab, in order to download the latest version and burn it ?
    Please help me, Luca.

    Go into the Mac App Store. Under the main menu, select "Store", then "View My Account". Sign in , then look under the hidden Purchases section, and un-hide the app you hid by "erasing" it from the purchases.
    Anamusic, that discussion is confusing, because it directs you to iTunes Store, which won't help the OP at all.

  • Can i still get Lion without the Mac App Store?

    I have Snow Leopard 10.5.8 and want to uprade to Lion, not Mountain Lion.
    My MacBook Pro doesn't have the Mac App Store and im wanting to know if there is another way to get it

    See Step 1 to make sure your Mac can run Mountain Lion >  Apple - Upgrade your Mac to OS X Mountain Lion.

  • I reinstalled tiger on one iMac, but want to re-upgragde it to Lion.  I don't have the discs anymore, but I installed Lion from the Mac App Store.  Now that I'm back to 10.4, I don't have the App Store.  I have a new iMac with Mavericks, but it won't let

    I have a 2006 iMac that I've upgraded to each new os as they came out.  I just wiped it (for the kids to use, I have a new iMac with Mavericks) and reintalled Tiger from the original discs.  I want to get it back to Lion - which I purchased from the Mac App Store.  But Tiger doesn't have the App Store and I don't have the discs anymore from the intermediate versions.  I tried downloading Lion from the new iMac but it's not available...
    Any ideas?

    To get to the App Store, you need to upgrade the Tiger machine to Snow Leopard.

  • OSX Lion and the Mac App Store

    I have 2 computers... I need to buy OSX Lion two times (one for each computer in the mac app store) or I only need to buy it once and I can install it in my 2 computers?
    Thank you!!

    ricardofromvalencia wrote:
    ... or I only need to buy it once and I can install it in my 2 computers?
    yes.

  • How do i updgrade from 10.5 to Snow Leopard so I can they download Lion from the Mac App store?

    I have an i mac operating on 10.5.8. I want to iupgrade to Lion but I need to have snow leopard. How do i do this?

    You cannot download it.  You must buy the disk.
    http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA&mco=MTc1ODgwMjE

  • Buying Lion from the Mac App Store???

    Hi,
    Can Lion be bought as a family pack or can one purchase bee installed on multiple machines?
    Whichever it is, is the limit the usual 5 machines?
    Cheers

    I can answer this one:
    Lion can be purchased once and installed on all the Macs in your household.
    Yeah, I know, wow!  I'd happily pay $30 each, and we've got a whole passel of them...
    [Oops, missed the fact you can't access the app store from Leopard.  You can also buy a USB key from the Apple store and install from the key.]

  • Can't download Lion from the Mac App Store. It says the computer doesn't have the correct processor, yet it does.

    User error; didn't read correctly that it said "Intel Core Duo" for the 'About this Mac'.  All set, sorry!
    Message was edited by: anne234

    It would help if you provide all the error information. Sounds to me like you may not meet all the requirements:
    Lion System Requirements
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OS X v10.6.6 or later (v10.6.8 recommended)
    7GB of available space
    Some features require an Apple ID; terms apply.

  • Error in the Mac app store

    I'm trying to ugrade my Lion sistem to Mountain Lion in the Mac app store, but i'm not able to.
    Apeears a message ""There was an error in the App Store. Please try again later. (13)"
    Anyone knows a solution?

    Make sure your Mac mini can upgrade to  Mountan Lion. See Step 1 here > Apple - Upgrade your Mac to OS X Mountain Lion.e > 
    If you have anti virus software installed, disable that before downloading apps.
    Turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
    If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
    Type this exactly as you see it here:
    ~/Library/Caches/com.apple.appstore/Cache.db
    Click Go
    Move the Cache.db file to the Trash.
    Now here:
    ~/Library/Preferences
    Click Go
    Move these files from the Preferences folder to the Trash.
    com.apple.appstore.plist
    com.apple.storeagent.pllist
    Now here:
    ~/Library/Cookies
    Click Go
    Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
    Empty the Trash, try the App Store.

  • Is OS X V10.6 Snow Leopard available in the Mac app store, because I can't find it ??

    I have now Leopard on my Macbook pro. I need to install snow leopard first before to have the possibility to install Lion.
    But I can't find snow leopard on the Mac App Store ....
    How should I do ??

    The Mac App Store was only introduced at the 10.6.6 update. As you need Snow Leopard before you can access the App Store, it's hardly going to be available there, is it?
    You have to buy the retail Snow Leopard DVD. That is available from Apple stores or the Apple online store (as distinct from the App Store) for about $30.
    It will also be available from Amazon.
    The installer is 10.6.3, so you'll need to use the combo update to get to 10.6.8.

  • Lion installed but Mac App Store says install

    I have a 2009 MacBook and a 2006 iMac on which I have upgraded to Lion via the Mac App Store. Recently, the Mac App Store started saying "Install" next to Lion. I pressed "Install" and Lion re-downloaded and re-installed but the Mac App Store still says "Install" next to Lion but clearly Lion was installed before and after (10.7.3). ????

    It may be that the Lion installer has been downloaded to your Mac but it hasn't yet been run.  Look for it in the Dock or in the Applications folder.  If you see it there, launch it to install Lion.
    By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject.  In the future just type a short summary of your post into that field and type the whole message into the field below that.

  • How do I redeem my code for Mountain Lion OS X when I can't find a redeem button in the Mac App store anywhere please?

    How do I redeem my code for Mountain Lion OS X when I can't find a redeem button in the Mac App store anywhere please?
    How do I find the redeem button?  What do I have to do?

    Welcome to Apple Support Communities
    Open the Mac App Store and press the Redeem button:

  • Is it possible to upgrade a computer that qualifies for Mavericks to Mountain Lion via a content code purchase from the Mac App Store?

    I inherited a situation where a previous consultant purchased a Mountain Lion installer code from the Apple Store but Mountain Lion was never installed. I obtained a new installer code from Apple based on the valid purchase of the Mountain Lion software last month.
    The Mountain Lion installer appears under Purchases in the Mac App Store, but nothing happens when I try to download it. When I try to redeem the purchase by inserting the content code I get a message indicating that the content code has already been redeemed.
    I don't mind spending $20 to purchase a fresh content/installer code, but I would like some assurance that the Mountain Lion software can be installed on a computer that qualifies for Mavericks. Not wanting to upgrade to Mavericks is not my idea but is that of my client.
    Or to put it another way, does Apple prohibit such an install unless the computer in question does not qualify for a Mavericks upgrade?

    It is your decision which OS you want to upgrade to - Apple does not place such restrictions (unless the machine specs do not meet the OS's specs or vice versa). So, if yours does meet Mavericks specs, it can run any OS newer than what it came with.
    So, which OS does the machine have now?
    I inherited a situation where a previous consultant purchased a Mountain Lion installer code from the Apple Store but Mountain Lion was never installed. I obtained a new installer code from Apple based on the valid purchase of the Mountain Lion software last month.
    Was this purchase done on this same Mac? If so and someone else purchased the OS, then the likely answer is: any OS or app obtained at the app store is not transferable - its' license is tied to the original purchaser's Apple ID forever. So, it may have been a valid purchase, but it is tied to the purchaser, not you.
    In order to get past that, you will need to wipe the drive booting from either the original install disk (which OS did the Mac come with?) or using recovery if it was Lion. After wiping the drive, reinstall the original system, and then you can purchase and download any OS version you'd like using your own Apple ID.
    Let me know if I misunderstood the situation.

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