Cannot find my product but when i tried to register it , keeps telling that i have already registered the product. i need to see it under my name.

I am on Windows 7, and I was on Adobe.com. I went to downloads and clicked on Acrobat XI standard. It downloaded. But when I went to run it said Acrobat XI Pro and would not accept my serial number. I have done this now 4 times. I think that the system is downloading the wrong version. I am getting very frustrated and unhappy with Adobe!!!!
Sent from my iPad

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HT204053 I changed my Apple ID a year ago when my old email address ceased. Now I can use my Apple ID, BUT when I tried to set up I-Cloud, my MacAir identifies me by the OLD ID, which means I can't proceed?

I changed my Apple ID a year ago when my old email address ceased. Now I can use my Apple ID ok, BUT when I tried to set up I-Cloud, my MacAir identifies me by the OLD ID, which means I can't proceed? I want to connect my MacAir and my Imac.

An addition, not a reply.
The problem is that my MacAir SYSTEM PREFERENCES somehow has NOT registered that I changed my Apple ID a year ago, ALTHOUGH I have been using the new one regularly on the same computer!!!
SO, when I go to SYSTEM PREFERENCES to try to sync my two devices, the MacAir will not allow me to use my current Apple ID.
The difficulties with using the old ID are:
1 The email address no longer exists!
2 I forget the password (obviously the prompt is no help since the email address is defunct! )
So, it seems I am in a perpetual loop.

Hi, I buy iPhone 4s 16G white new today, but when I check serial number on apple support, that is invalid serial number, the serial number is not recognised.

Hi, I buy iPhone 4s 16G white new today, but when I check serial number on apple support, that is invalid serial number, the serial number is not recognised. Then I check by using IMEI, "our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. What is replacement product really is? I am still confused. Is it recondition product?

You purchased this iPhone today from where?

TRYING TO REGISTER MY MACBOOK PRO THAT I HAVE PURCHASED TODAY, THE REGISTRATION SYSTEM DOESNT APPROVE MY CORRECT PRODUCT SERIAL NUMBER (WHICH I PROPERLY CONTROLLED ON BOX AND ON INVOICE)

TRYING TO REGISTER MY MACBOOK PRO THAT I HAVE PURCHASED TODAY, THE REGISTRATION SYSTEM DOESNT APPROVE MY CORRECT PRODUCT SERIAL NUMBER (WHICH I PROPERLY CONTROLLED ON BOX AND ON INVOICE)

Where did you buy the machine? An Apple store, an authorized reseller, or ??
Also, what is the model/identifier? Is it the latest or was it purchased used?

I have an ipod touch 8gb that is disabled. on the screen it reads ipod disabled connect to itunes. But when i connect it to itunes, it says that it cant work with the ipod because it is locked with a passcode. what now?

I have an ipod touch 8gb that is disabled. on the screen it reads ipod disabled connect to itunes. But when i connect it to itunes, it says that it cant work with the ipod because it is locked with a passcode. what now?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
The previous responses did not say how to place in recovery mode or DFU mode

HT201272 Trying to download book from iBooks. When I press the cloud to download, I get a ,message that I have already purchased the book, go to store, chose purchases, and select download. I am in a continuous loop of the same message. Any ideas?

Purchased book from iBooks. Went to store - purchases- chose the book to download by choosing the cloud with down arrow. Get message that I have already purchased the book, go the store purchases to download, which is exactly what I am trying to do. I am just in a continuous loop, but can't get the book to download. Any ideas?

Welcome to the Apple Community.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

There were no results for If i buy locked iphone 5s( verizon) from usa can i use it in india ..and when i buy this ph is this mandatory that i have to choose the carrier plan....and one more qs after unlocking still the warenty is valid..plzz tell me offi

There were no results for If i buy locked iphone 5s( verizon) from usa can i use it in india ..and when i buy this ph is this mandatory that i have to choose the carrier plan....and one more qs after unlocking still the warenty is valid..plzz tell me officialy unlocking procidure in details...thank you..in advance...

Your question has been answered. Jailbreaking cannot be discussed here. If you buy a phone locked to a carrier, it would be down to them to unlock it, and that's very unlikely if you've only just got the phone. Locked phones are "cheap" for a reason - you're signing up for a contract and that subsidises the cost of the phone.

Hi I have this problem that when I send a mail to someone mails that I have already sent out end up on this email sometimes two or even twenty different mails end up going to the person I'm send ding a mail too please help

Hi I have this problem that when I send a mail to someone mails that I have already sent out end up on this email sometimes two or even twenty different mails end up going to the person I'm send ding a mail too please help

I have been doing some test now and have found out that my mails are being merged according to subject eg, so if I use cleaning goods as a subject and send out a new mail all mails with this subject are sent to the one person

HT203167 I canot find audio book and it keeps telling me I have already bought it.

I canot find audio book and it keeps telling me I have already bought it.

It will only be where you put it.
Did you fail to maintain a backup copy of your computer?

TS1702 I am trying to make an in app purchase when I tap buy it tells me that I have already downloaded the purchase and then it tells me the purchase failed. How can I resolve this problem?

I Am trying to make an "in app" purchase when I press buy it tells me that I have already downloaded this purchase, then I get a message that the purchase failed. How can I resolve this issue?

When an app is downloaded under an Apple ID it is permanently tied to that Apple ID. The only option is to de
Ete and then download under your Apple ID.

PhotoStream . I have enabled access to my PC on Home Sharing but Apple TV cannot find. Nothing happens when I click "Sync" button. Is this because I have no iPhone or iMac yet?

Background:
I left my iPhone4 on atrain and it promptly vanished off the face of the Earth despite my locking it online.
I intend to replace it with an iPhone 5S.
I also intend to purchase an iMac and Airport Time Capsule.
Meantime, I have bought an Apple TV and have configured it successfully to work wirelessly with my iTunes music and videos libraries on myToshiba laptop.
I have enabled Photostreaming of all my photo library folders to Apple TV within File/Home Sharing on iTunes but, cannot get it to synch. But what is it trying to synch with? My lost iPhone??The Apple TV Screensaver/Settings says that I have no images in my PhotoStream - although it seems it has found the folder - I think!
Query: Do I need an IOS device and not just wireless access to iTunes for this to work? (I thought that the Apple TV would work as a bridge to my PC Photo Library pro tem).
Grateful for all assistance and apologies if I am displaying my ignorance!

Are these now in the cloud or just wirelessly loading from PC (and do they do that each time?) Can I view them only when connected to the wireless network? [I will need to change my folder structure with more top-level folders as Apple TV lumps all my sub-folders together into one and seems to sort only by date image was taken...]
These photos are neither in the cloud or synced to the Apple TV. When the Apple TV connects to your computer it will load a small database which is essentially just a list of everything in iTunes. When you select photos to view, they will be streamed from iTunes. So yes in order to see your photos, you need your computer on, iTunes active and both devices connected to the network.
As for oganisation, you will find you can only use one level of nested folders for homesharing photos. I'm not all that familiar with photo ordering from a PC, I don't think you have all the options you have if you were using a Mac.
Also, I am still a bit worried about synchronising my photos after I replace my lost 4S with a 5S and restore the backup from the lost phone. I lost it so long ago that there have been many changes to my photo library since.
Once you have restored your phone, you should be able to transfer the photos in your camera roll to the PC without any problems. If you have any albums on the phone that were synced previously to the 4S and you no longer have those photos on your PC, you should transfer them to your camera roll and import them to the PC before syncing the phone with iTunes.
Re Photostream, is there any benefit to using that? As I have no Apple device other than my Apple TV 3 at present (just a backup of my lost iPhone 4S), can I add to the Apple TV cloud via iTunes?
Photostream may still have it's uses even though you don't have a phone as yet. If you add photos to photo stream from your PC, they will be synced to the cloud and therefore available on your Apple TV, even when your computer isn't running. Take a little time to familiarise yourself with how photo stream works. Photos in the cloud are only kept for 30 days, but if they sync to a device such as your Apple TV during that time, they will stay there until the photo count reaches a thousand. It will then delete the oldest photo when adding a new one. Photo stream shared albums are slightly different in that photos don't get automatically deleted from them. Of course once you do get a phone, photo stream will become much more useful, even if all you use it for is syncing new photos to your PC in the background, without having to get involved with manually importing them.
i) Any suggestions for sorting video files that have somehow lost their soundtrack upon imported to my iTunes library?
That depends on what has happened. I suspect the soundtrack isn't lost but rather just in a format that iTunes doesn't understand. Open the files in QuickTime and let me know what file types they are.
ii) Ditto for videos files that are seen as if lying side on or totally inverted. Is there an equivalent to 'image rotate' for videos? BTW, do Apple also reduce the stored image sizes if you rotate images? (My PC warns me to make a copy before rotating or risk the loss of image quality.)
To change the orientation of a video, you will need to use an editing application, unfortunately I don't know what to suggest for the PC, I'm not sure whether 'Movie Maker' has the export settings to create Apple TV compatible content.
I'm not sure how applications handle photo manipulation on the PC. iPhoto on the Mac doesn't really rotate anything, it just applies a flag to tell the application which way to view the original which remains unaltered.
iii) Can you help with my other query in Classic iPods? [...had to ask ;-) ]
I'm not sure what that is.

When I open up my emails and close them, they disappear and I cannot find them. Where are they going? Is there a setting that I have to change?

Once I open up my emails they disappear and I cannot find them anymore. Is there a setting that I need to change to stop this from happening?

Are you tapping any of the icons at the of the Mail app after opening them, or do they disappear without you doing anything ? And if you have more than one account on the iPad, does it happen on your other accounts as well ?

My homepage will load about 30% and then i'm dead in the water. when i close firefox it appears to close but when i try to reopen it tells me that it's already running. started with beta 6 i deleated and loaded ver 5 no change

when i start firefox, everything starts normal then my homepage (igoogle) starts to load, gets to about 30% and stops. from there i can click on links or bookmark and a new tab will open but no page will load. i can't get anywhere. then when i close firefox it appears to close normally but when i try to reopen firefox i get a message that firefox is still running but not responding and the only way to shut it down is to reboot. when it first occured i was running beta 6 (since it became available, i also used beta 4 & beta 5) i then uninstalled beta 6 and downloaded and installed ver 5 same problem. i then did a system restore to a time before the problem.. no luck. i'm not sure what to try next. IE & chrome both work fine

I'm in exactly the same boat - dead at blue screen, only option is to salvage using target mode.
I don't currently have access to another Mac to do target mode. I was planning to buy a new Mac this fall anyway, though. 2 questions in preparation for that purchase:
1) Is there anything I can do before buying a new Mac to make the salvage process more successful? ie, should I spend the time and money going to the genius bar to have them help me get from totally crippled to partially crippled? (As for expertise, I'm a proficient consumer-grade user, but Apple Support walked me through the safe-boot process, etc.)
2) Is Apple going to provide 10.5 once it is released to people who buy a new Mac in these 6 weeks pre-release?
Thanks for your help,
Bailey

My ipod says Ipod disabled connect to itunes. But when I try to connect to itunes it says I have to enter the passcode on the ipod to use itunes...any help?

Ipod screen says Ipod disabled connect to itunes...but when I connect to itunes it says ipod is passcode protected and I must enter passcode on my ipod to continue. But I cant enter the passcode becaue the ipod is disabled. Brothers entered a bunch or wrong passcodes to disable so I couldn't play it.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have a problem installing itunes (10.7)....it says that i've installed itunes successfully, but when I try to open itunes, it says that itunes have stopped working!

i have a problem installing itunes (10.7)....it says that i've installed itunes successfully but when I click on the shortcut, a popup box states that "Itunes have stopped working and asks me to either search via windows for solution or close program"

Yes, you should be on Quicktime version 7.7. by now. Have you ever used Software Update?
You can download it from here:
http://support.apple.com/kb/DL761

Cannot find my product but when i tried to register it , keeps telling that i have already registered the product. i need to see it under my name.

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