Cannot find necessary software

I have been trying to get my ipod nano to work for a week now. First my itunes was not recognizing my ipod. Then when I would go into my device manager or when I would install the new Hardware, it keeps coming up "can not find necessary software", and I get the message "device is not configured correctly" (code 1). I also have received the message of "Drivers are not insatlled" (code 28) and when I go to reinstall them I get that the computer can not find the necessary software, again. I have spent three days on the phone with apple and emachines and no one could give me any idea on what to do. I am about ready to give up. Can anyone help?

Hi peg,
Hmm... There are posts here that suggest trying to connect your iPod to a Mac if you use Windows, or vice-versa. What that will do is at least get your iPod formatted and recognized by ANY computer. You can then bring back to your PC and try again. Plus, if you can successfully format/update your iPod on another computer, you can narrow your problem down to your PC rather than the iPod.
Sorry I couldn't be more help.
Maz

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