Cannot find network printer

I have the following problem:
I want to use a printer (HP Officejet 5600 series) in a Windows network. My MacBook is connected to this network by AirPort to a Netgear router. Unfortunately my MacBook cannot find the printer.
Can anybody help?

Is the printer connected to a P, or directly to the router? Connected via USB or parallel port? If connected to the router, I assume the router has built in print server?
My HP is connected to an Apple Extreme via USB which built in print server. In the Mac, I went to System Preferences, then Print and Fax. When I clicked on the little "+" button on the bottom left (to add a printer), Bonjour was able to find the printer off the Extreme server.
But, I am currently having problems with it - used to work, now quit printing!

Similar Messages

  • HP Deskjet 3050a cannot find network printer

    I need to find out what my IP address is for my printer.  I may have changed it accidently when I was trying to set up my printer to a new router.  I have reset the default settings.  I have tried to go to HP file where it says I can change my IP address and I get the error "cannot find network printer".  I have done all of the obvious deinstall, reinstall, added MAC address to router. Nothing will recognize my printer.  Please help.  Thank you

    Hello again,
    OK, thanks for the updated information.  Try these steps...
    Changing wireless settings
    If you decide to change the wireless network settings for your wireless home network, you will need to configure your wireless printer with the new settings.
    To configure the new wireless settings on a printer that features a Wireless Setup Wizard:
    From the printer’s control panel, open the Wireless Settings menu. Many products provide access to the Wireless Settings by pressing the Wireless Button or touching the Wireless icon on the printer’s control panel. Consult the printer’s help documentation if you do not know how to access the Wireless Settings menu.
    From the Wireless Settings menu select Wireless Setup Wizard. The Wireless Setup Wizard will guide you through the process of configuring your printer with the new wireless settings. Input your Wireless Network Name and Wireless Password when prompted.
    You can print a Wireless Network Test report from the Wireless settings menu to confirm the printer was successfully connected to your network.
    To configure your wireless settings on a printer that does not feature a Wireless Setup Wizard:
    First, make sure your computer is connected to your network. You will also need a USB cable, which is temporarily used during the configuration. Be sure NOT to connect the USB cable between the computer and printer until instructed to do so by the software.
    If your HP printer software is already installed on your computer Windows XP, Windows Vista or Windows 7:
    Use Start -> Programs -> HP -> <your printer model> -> Printer Setup & Software. Windows 8:
    Launch the Printer Software from the Start screen (icon for the printer model name) or from the tile named for your printer.
    Select (click or touch) Utilities on the top of the Printer Software screen
    Select Printer Setup & Software
    Also,
    Link below for some useful information on getting your printer back on the network........Good Luck!
    http://www.hp.com/global/us/en/wireless/reconfiguring-system-help3.html
    I worked for HP but my posts and replies are my own....Thank you!
    *Say thanks by clicking the *Kudos!* which is on the left*
    *Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

  • Wired Network conputer cannot find host printer

    I cannot print to host printer on a home wired network.
    Printer is HP Photosmart 7520 e all in one.
    Host Compter is a Dell Dimension 8100
    Pentium 4 1.3 GHz  2.0 GB RAM
    Windows XP SP3 host computer.
    Netgear N600 Dual Band Router
    Model WNDR3400
    Network Computer:
    Nobilis
    Pentium 4 dual core 2.8 GHz
    2.5 GB RAM
    Linux Mint 17 OS
    Both computers share the internet without any problems.  The Dell computer prints without any problems.  The Dell computer properties 'share this printer' box is checked.  I cannot find any IP address for the printer.  When I printed out the printer configuration sheet, no IP address was given.  When I go to the Control Center->Printers->local-host on the Linux OS, it says it is 'connected to local-host' and 'There are no pinters configured yet'.  I then selected 'Add' to add a printer.  A 'New Printer' screen comes up and ask to 'Select Device' and also 'Enter URI'.  This is where I am stopped in my tracks since I have no 'URI'.  Under the 'select device' side there are several options: LPT #1, Serial Port #1, Enter URI, and 'Network Printer'.  If Network Printer is selected a dropdown list appears:  The main heading is "Find Network Printer'.  Selecting 'Find Network Printer' gives various internet protocols (ipp, ipps, https, ipp14, LPD/LPR Host or Printer, Windows printer via Samba, and APP Socket/HP Direct.
    The Dell computer has alway worked fine and without problems (XP OS) on any HP printer.
    This is where I am stymied!  Can someone help me from here.

    Can you see the Windows computers when browsing from GO > Connect to server?
    Anything different in network connection - you use wireless, they use ethernet, for example?

  • Laptop cannot find wireless printer HP 2540

    Trying to connect my Acer laptops to HP Deskjet 2540 All-in-one printer.   Printer is connected to wireless network. 
    My laptops cannot find the printer.  I have tried everything suggested, apart from disabling my firewall  which I am reluctant to do as I do not want to have my laptop so vulnerable.  
    Did not have any problem connecting a Windows 7 laptop to former printer, which was a Lexmark wireless model. 
    One laptop is using Windows 7, the other Windows 8.1, but both have the same problem.  
    I am not very technically astute and also I am quite old, so if anyone can help, please keep it simple.

    Hi mev2911, and welcome to the HP Forums! 
    I understand that you are no longer able to get connected to your HP Deskjet 2540 All-in-One Printer on your wireless network. I suggest that you follow the steps in this document for Printer Does Not Maintain Wireless Connection. I suggest that if your computers are not seeing the printer, that you power cycle your network first as this may resolve your issue.
    How to power cycle network
    Follow these steps to reset your HP printer, your wireless router, and your computer.
    1.Press the Power button on the HP printer to turn it off.
    2.Disconnect the power cord from the rear of the HP printer.
    3.Disconnect the power cord from the wireless router.
    4.Turn off the computer.
    5.Wait 30 seconds.
    6.Reconnect the power cord to the wireless router.
    7.Wait 30 seconds, or until the router is fully on and ready.
    8.Turn the computer back on.
    9.Wait for the computer to reload.
    10.Reconnect the power cord to the rear of the HP printer.
    11.Turn the printer back on.
    I hope this information helps, please let me know how it goes.
    Thank you and have a great day!
    I worked on behalf of HP.

  • My laptop cannot find my printer

    Hello - my OS is Windows 7 Home Premium and my printer is HP Officejet 4630.  Both laptop and printer are connected to my wireless router, but my laptop cannot find my printer.  I have gone through all of the instructions given on both the CD setup that came with the printer and online setup  (several times).   What am I missing?

    Hello me-n-oc,
    Welcome to the HP Forums! I understand you are unable to connect the Officejet 4630 wireless during the installation. Please follow this HP document on 'Unable to find printer' Error Message Displays on the Computer During a Wireless Network Installati...
    If these steps don't resolve your issue, then try connecting this printer over a USB cable. Next, please follow this HP document on Convert from a USB connected printer to wireless.
    Let me know how your progress goes.
    I worked on behalf of HP.

  • My iPad shows a message "Cannot find AirPrint printer". I used to use my iPad to print materials using HP wireless printer D110. Now it does not want to print. Is this because I am now using IOS 7? What should I do to solve the problem? Help please.

    My iPad shows a message "Cannot find AirPrint printer". I used to use my iPad to print materials using HP wireless printer D110. Now it does not want to print. Is this because I am now using IOS 7? What should I do to solve the problem? Help please.

    Restart your WiFi router and printer by removing power for 30 seconds.

  • I downloaded upd-pcl6-x64-6.0.0 18849 for my LJ2605dn and it installed OK but cannot find my printer

    My LJ2605dn would not duplex so I updated to the universal print driver 6.0.0. My HP H5Z15AA PC now cannot find the printer. If I select the LJ2605dn pcl6 icon in device manager, it will find the printer and print but only in black and white
    This question was solved.
    View Solution.

    Hi,
    Right click the PCL 6 printer icon and select Printer Properties.
    From the Device Settings tab change the Mode from Automatic to Color and confirm the changes.
    Can you see any differerent while orinting now?
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Help me! URGENT cannot find my printer model on hp website - how do i know which cartridge to order.

    Help me! URGENT cannot find my printer model on hp website - how do i know which cartridge to order.

    Depend on which country you are in btw, for the US this should be 61 black and 61 tricolor. For most of europe this will be 301 black and 301 tri color. So to be sure tell me from which country you are.
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Although I work for HP my posts and replies are my own
    Please mark the post that solves your problem as "Accepted Solution"

  • Server cannot find the printer on my imac

    a externe server (windows) cannot find the printer on my imac.

    its working good ,, but when i make contact wit a server and i want too print ... he cant find the printer

  • After installing Lion my printer Epson LBP5050n doesn't work anymore. Cannot find a printer driver

    after installing Lion my printer Epson LBP5050n doesn't work anymore. Cannot find a printer driver.

    Well then you could download the Epson Printer Driver package for Lion. This will add all the Epson printers in that list.

  • AIO remote cannot find my printer HP 3520

    Printer is on the same network, I can access the printer's admin page via a web browser (by typing the IP), but AIO remote app or the HP Utility app on my MacBook Air cannot detect the printer at all.

    Hi Joesly,
    Welcome to the HP Support forums.  I  gather that you are unable to print from your MacBook Air to your HP 3520 printer and that the HP All-in-One Printer Remote app is not finding the printer.
    To better assist you, would you please provide some further information:
    What make/model/product number of HP printer do you have (there are 9 different 3520 model printers)? How Do I Find My Model Number or Product Number?
    How is the printer connected (USB cable, ethernet, or wireless)?
    What version of Mac OS X are you using on your MacBook Air? OS X: Finding your OS version and build information
    Have you installed the full feature software and driver for the printer or are you using the basic driver built into Mac OS X?
    What device have you downloaded and installed the HP All-in-One Printer Remote app on?
    Thank you.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Cannot find wireless printer, Deskjet 2540 after we got a new internet provider

    I  turned off the laptop, my ipad, my printer, even my router, still doesn't work. I went on the HP SCAN AND PRINT DOCTOR, it kept saying that cannot find printer.  Then I deleted the printer in my computer HARDWARE, try to search for the printer, it says cannot find printer.
    I went on my ipad, my printer has a lock on it. But I don't know the password. 
    Look like my printer still connected to the old net work. 
    The printer work if  it is connected to the USB cable.
    What should I do? 

    Seems like the network has a password, or something along those lines, no? Maybe try restoring the printer to defaults to get that old password out of it if you cant rememeber it, adn then try connecting again.

  • After downloading Yosemite, my HP Photosmart D110 printer will no longer work. The wireless connection is fine but says it cannot find my printer when trying to print.

    After downloading Yosemite my printer, a HP Photosmart D100 will no longer print. The wireless connection is fine, and a test page printed perfectly directly from my printer. When trying to print from my computer, it says it cannot connect or find the printer. I tried downloading the most updated software from HP website but it doesn't appear to be helping.

    Try resetting the printing system.
    OS X Mavericks: Reset the printing system
    If you have the printers IP address open Terminal (applications/Utilities) and at the prompt type: ping {printerIP}. You will get a reply or failure.
    Network Printer Troubleshooting
    HP – Wireless Printing Center
    HP – Printer Not Found During Wireless Installation

  • My printer is listed, but the hp app cannot find my printer....hp office jet pro 8500a... iPad

    All the other apps on my iPad can find my printer on the network. The hp ipad print Scan app cannot.
    This question was solved.
    View Solution.

    Alright.  I want to make sure I have everything correct, then I want to do some research to find out exactly what can be done to get this fixed.  You have an 8500a and are trying to scan using the HP Printer Control app on an iPad.  Everything is up-to-date and has been power cycled (turned off and on), but the iPad still cannot find the 8500a to scan with using the HP Printer Control app.  Is that correct?
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Cannot find HP printer after upgrade to Home Hub 3...

    Hello
    an engineer installed a home hub 3/infinity this morning and left after about 10mins giving me a tiny getting-started booklet, a CD, and a couple of stickers to show my network keys etc. Whilst I can access the internet with my laptop, and iphone, I am tearing my hair out now (8hours later) in trying to print anything!
    I am running on Macbook Air MacOS 10.7. My printer is HP deskjet F4580. 
    My mac cannot see the printer, in System Preferences.
    The blue wireless light flashes continuously on the printer.
    I have been all over various forums and I just don't have a clue what most of them are talking about.
    I have printed out a wireless network test report from the printer and it seems to show the old network name (for my old home hub 2) but if this is the problem I have no idea how to change it. I can't even find the driver menu's any more. And, now i just discovered on an HP thread that there might be an inherent "firmware"(?) issue regarding BT Home Hub 3 and HP printers.
    I would appreciate any insights and would be grateful for any step-by-step help, thank you. (so wanting my old home hub 2 back!)

    Have a look at this link. It takes you through the set up
    http://www.hp.com/global/us/en/wireless/reconfiguring-system-help3.html
    Another option would be to change the new Homehub to have the same name and passkey as your old HH2 then the printer should find it. It would mean logging all your other devices back on once you had done this. See this link how to do that.
    http://www.youtube.com/watch?v=egCh2dPp1zw

Maybe you are looking for

  • How can i use my ipod mac address to find it?

    simply put, i left my ipod at work. they missplaced it, now i need to locate it... p.s. its only a 3rd gen 32 gig so its not ios 7 campatible ,icloud only works if you have the device and download cloud on to it(and icloud is turned on).....not looki

  • CS4 vs. Interpret footage (23,976)

    System: Windows 7 (64) Premiere CS4 (Demo) AJA Bord Uncompressed AVI (v210) workflow I used to work with CS2 and I may upgrade to CS4. In my tests I was not able to use interpret footage propperly. No matter what I tried, every source file (24, 25 an

  • Recovery Media Center not working correctly on C655D-S520​0 purchased from retailer yesterday

    I came to the Forum to see if anyone else is having the Create Recovery disk option.......  I wish I had read this as well as other topics before I bought this.  And this will be the 3rd time I have typed this out because of Forum Registration issues

  • "Elf64 read error"

    Anyone know what this is and what I can do about it? "Elf64 read error" Comes up when I boot the machine.

  • File Vault and Shutdown

    I am required to use file vault to encrypt my home directory at work. Often, during shut down, I get a message that says "...recovering disk space..." and I have to wait for several minutes before the system will shut down. This is usually not a prob