Cannot find original file??!!

Can anyone help with this frustration? Every so often, some of my songs have the ! and won't play or move. When I try, it says the file cannot be found. So I did a search of my whole computer, and it didn't come up. But I know it's there!!!!
I know how to fix this if I could just get it to "show song file" so I can put it in the right place, but it won't do that either. Any suggestions would be appreciated!! Lara

im having some serious issues with my ipod. i just bought a album like 2 days ago, and now it wont let me drag and drop the album into my ipod. suggestions? i also have a lot of songs with the exclamation point on the left side of it. oh and whats Data Rescue X?

Similar Messages

I have exclamation marks and itunes cannot find original file?

I have exclamation marks and itunes cannot find original file. How do I locate original file?

Check you have your iTunes settings (Edit, Preferences, Advanced) to keep iTunes library organised.
Your songs should be in your music library in iTunes, iTunes Media, Music.
If they are not, start menu, type the name of a song in the box and the list should show you where that is located.

FYI: How to Fix "iTunes Cannot Find Original File" Error

Yesterday morning, I opened iTunes and tried to play a file. I got the old "iTunes cannot find the original file" error. I tried another file. Same thing. I tried restarting iTunes, holding down the shift key, and making sure iTunes knew where my Library file was. Yep. Still no dice. So I came here, and did a search for help. I could not find any definitive answers to this question. So I did a Google search and found the fix in an old Metafilter thread. Given that this problem seems a little common, I thought I'd post my solution here, for anyone who has this issue in the future.
First things first, make sure that it's not just an issue of pointing iTunes to your current library location. Go to your advanced preferences and double-check the library location path. If this doesn't fix it, then it's time to go my route:
1) Open your iTunes folder in windows explorer. Look for a file called "itunes library.xml". Copy that file to your desktop or somewhere else so that it's backed up...in case something goes wrong.
2) Open the original XML file in notepad (right-click, "open with", "notepad").
3) In this XML file, you will see a paragraph of information for every file you have (songs, podcasts, videos, etc.). In each of those paragraphs, there is a file path specifying where the file is supposed to reside. This is how the itunes library.itl file knows where to look. In my case, it should have been "e:/my music/itunes", but instead, it was "e:/my music/itunes/itunes music". The program had created that folder for some reason, and all my files were pointing there.
4) Check a few of the paragraphs and see if they are pointing to your actual music folder. If so, then you have another problem...sorry. If not, then continue on:
5) Go to edit->replace (or control-H). In the "find what" box, enter the incorrect file path (in my case, e:/my music/itunes/itunes music"). In the "replace with" box, enter the correct path of your itunes music folder (in my case, "e:/my music/itunes". Then click "replace all".
If you have a lot of songs, this may take awhile. I have over 25,000 files, so it took at least 18 hours.
6) When it's done, quit notepad and save the XML file. Open iTunes. If it doesn't automatically start updating your library, then try to play a song. If you get the same old error, then quite iTunes, then re-open it, go to the advanced preferences and select the correct file path for the library location. This should fix it.

I am also finding many "ghost file" duplicate files (with the exclamation point "can not locate files" message), after pointing Itunes version 8.2.1.6 to my music folder on a separate, networked hard drive. My understanding is that the "Consolidate Files" feature in Itunes is supposed to properly identify all of the file locations, but it only worked for about 1/5 of our 10,000 plus files before it stopped running. (I've read in other forums that this software is buggy, and gets confused with long song titles, etc.)It also leaves you with duplicate "ghost" files to delete, when the music from the separate drive is "added".
I can not find a file called ituneslibrary.xml to try your suggestion, when I open my Itunes folder. When I do "get info" on the individual music files in Itunes that can't be located, the "where" field = "not available". I have doublechecked the library location in preferences and it is properly pointed to "K:\itunes" which is the correct location.

I am getting a message on most of my tunes "cannot find original file" what happened????

Help!!! I have most of my iTunes marked with an EXCLAIMATON MARK! and when I click on them it says the original file cannot be found....I did not delete anything yet when I synced my iPad yesterday only 54 songs loaded...........WHAT HAPPENED??? Did I loose all my music...can I get them back...does iTunes have copies of all my songs somewhere that I can retrieve them????? I have most of them on my iPod nano...can that be synced back to iTunes??? Yikes, HELP!!!

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

After installing update I have the "cannot find original file" message

After installing the latest version of iTunes to my pc today, the vast majority of my songs have a message "The song XX could not be used because the original file could not be found. Would you like to locate it?" Yes I would! Any help much appreciated.

The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place. (In the case of a library moved from one system to another there are also potential permissions issues. See Repair security permissions for iTunes for Windows if this might apply.)
Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. (Due to a bug in iTunes 12 you currently have to say No twice!) Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case.
In some cases iTunes may be able to repair itself if you go through the same steps with Get Info but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links. Although it says something like "use the same location" it expects to find the tracks in the same artist & album layout that it generates, not all in one big folder.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
tt2

Itunes cannot find original file would u like to locate it

I have backed up my music to dvds and now want to delete the backup from my desktop. as far as i knew itunes stored all the music but when i delete my backup music ,itunes asks me to locate the songs. surely i dont have to keep 2 sets of all my music on my hard drive? hope someone can help me.
Message was edited by: itouch gaz in special places

You might have changed the name of a folder in which you stored much of your music. I recently changed the name of a major music folder in my computer, and I had to recover all of the files. Think: Have you changed any folder names recently? If nothing else, search for the name of one of the songs on Windows. This will help you find the other ones. Since they were all lost at the same time, they're bound to be related by a parent folder. Recovering each individual song is a pain, though. You may want to just upload them by the folder once you re-locate them, rather than telling iTunes where each and every song is individually.
You could've also deleted the folder that the music was located in. If you've emptied it out of your recycling bin, say bye-bye to your music.
Dell Windows XP

When I click a number to play in iTunes, I get a pop-up that says "cannot find original file", Please help.

The above problem goes for all my more then 2000 songs. I get the option to search but that doesn't give any results as well.
I upgraded to Lion 2 weeks ago.
Any ideas?

Here are typical layouts for the iTunes folders:
If you have upgraded from version 8 (or earlier) to iTunes 9 (or later) at some point, then your media folder (everything inside the red outline) may still be called iTunes Music instead of iTunes Media. The extra Music folder inside the media folder is used if you have allowed iTunes to Upgrade to iTunes Media Organization (iTunes 9) or used File > Library > Organize Library > Reorganize files in the folder "<Media Folder>" (iTunes 10). Depending on your choices for Keep iTunes Media folder organized and Copy files to iTunes Media folder when adding to library plus a little bug in which one build changed the name of the file storing the choice of layout it is quite easy for some of your files to be organized according to one layout and some the other.
It is possible that in the upgrade to Lion iTunes has been installed with the current default options while your library is based on an older structure. Use Get Info. on a missing track, click cancel when asked to locate it and look at the path given on the summary tab. Now look for the actual file with Finder. Post both paths back here and we can try to make sense of the problem.
tt2

ITunes cannot find original file

Approx. 1/3 of my iTunes library has an exclamation point next to it (since the recent upgrade) All of the songs are in the iTunes library. In fact, when it asks if I want to find locate the file, I navigate to the iTunes library, and click on the 'missing' song. Then iTunes recognizes it. I don't want to have to do this 1000 times. Any suggestions?? (I've repaired permissions, and had iTunes re-index the iTunes library)

I have my music on an external drive, too, and have had the same problem. With previous iTunes, I was able to simply go to Edit > Preferences > Advanced and changed the iTunes Music Location Folder to my external drive. This used to get rid of all the exclamation points. Right after I updated to the newest iTunes, though, I also added hapsody Player to my computer so I could load music on my phone. Somehow, either the iTunes update or Rhapsody changed my iTunes Music Location Folder back to my C: drive. All my music had the exclamation point again. Grr....I went back to preferences and changed the folder location, and it worked almost completely. Out of my 26000 songs, I'd guess that less than 200 have the exclamation point now. Maybe you'll have better luck if you try the same thing.

ITunes library cannot find 'original file'

Good morning. My iTunes (10.4) library has inexplicably unlinked from the files in my iTune music folder. Is there a way to relink these without going song by song? Any help would be greatly appreciated. Cheers.

have a look at this thread
https://discussions.apple.com/thread/3255913

Error message when compiling book "file is corrupt" referring to a photo. Or "cannot find original photo". Can you use photos that have been "edited" out of "Book Mode"?

Error message when compiling book "file is corrupt" referring to a photo. Or "cannot find original photo". Can you use photos that have been "edited" out of "Book Mode"?

I did copy it to my desktop, but it still won't let me open it. I think the file on the disc might be corrupt or something like that though the cd itself checks out fine as far as viruses go. I was able to verify the disc, but that's about it. My husband tried it on his iMac and we have the same issue. It's unzipping the folder, but won't let us open the folder on both the Mac Book Pro or the iMac by double clicking, going to file/open or right clicking. It just keeps saying the same message as I posted above. I think I'm just going to have the client put the pictures on either a memory card or a USB memory stick so she won't have to compress the files for zipping purposes. It's been too frustrating trying to open this folder on this cd she gave me. She said she created/zipped the cd on her Mac Book Pro but it sure won't open on mine.

I lost my music stored in my computer. I originally bought these from I Tunes. Now I cannot play because it cannot find music file. How do I download from I Tunes again?

I lost my music stored in my computer. I originally bought these from I Tunes. Now I cannot play because it cannot find music file. How do I download from I Tunes again?

Hey MHallon,
Thanks for the question. I understand that you need to redownload previously purchased content from the iTunes Store. The following resource should assist you in doing so:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks,
Matt M.

Error message on my development workstation: The system cannot find the file specified.

Post Author: cseverin
CA Forum: Crystal Reports
Hi,
I am currently developing an ASP.NET website using Visual Studio.NET 2005. I am using the .NET 2.0 framework, VB.NET as my programming language and I connect successfully to a SQL Server 2005 database. I can select, insert, update and delete data from the database elsewhere in my project, so I know basic connectivity isn't an issue. The problem seems to be with Crystal Reports.
I created a folder called 'Reports' in my project and added a Crystal Report file (OpenFiles.rpt) to it. I designed the report and initally used a hard-coded SQL query as its datasource so I could quickly get the database fields onto the report and preview them. All worked fine.
To make the report accessible to the rest of the website, I created an .xsd dataset file containing the three tables (and their corresponding tableadapters) that the report requires and then redeveloped the report using the dataset as the datasource for the report. After doing this, the preview no longer worked.
Next, I added a page to the website and dragged a Crystal Report Viewer Control onto it. In the code behind the page I wrote:
Option Strict On
Imports System.Data
Imports CrystalDecisions.CrystalReports.Engine
Imports CrystalDecisions.Shared
Partial Class Reports
     Inherits System.Web.UI.Page
     Private objOpenFilesreport As OpenFilesReport
     Private rptOpenFiles As ReportDocument
     Private strLastErrorMessage As String = Nothing
     Private errLastException As Exception = Nothing
     Dim strFileKey As String
     Dim strJurisdictionCode As String
     Dim strStaffId As String
     Dim strReportId As String
     Private Sub ConfigureCrystalReports()
          Dim reportPath As String = Server.MapPath("OpenFiles.rpt")
          Dim rptopenfiles As New ReportDocument
          rptOpenFiles.Load(reportPath) <== I checked this during execution and the value correctly points to the OpenFiles.rpt file in the Reports     folder of my project
          Dim ConnectionInfo As ConnectionInfo = New ConnectionInfo()
          ConnectionInfo.DatabaseName = my database
          ConnectionInfo.UserID = login id of user
          ConnectionInfo.Password = user's password
          SetDBLogonForReport(ConnectionInfo, rptopenfiles)
          CrystalReportViewer1.ReportSource = rptopenfiles
     End Sub
     Protected Sub Page_Init(ByVal sender As Object, ByVal e As System.EventArgs) Handles Me.Init
         ConfigureCrystalReports()
     End Sub
     Private Sub SetDBLogonForReport(ByVal ConnectionInfo As ConnectionInfo, ByVal myReportDocument As ReportDocument)
          Dim myTables As Tables = myReportDocument.Database.Tables
          For Each myTable As CrystalDecisions.CrystalReports.Engine.Table In myTables
               Dim myTableLogonInfo As TableLogOnInfo = myTable.LogOnInfo
               myTableLogonInfo.ConnectionInfo = ConnectionInfo
               myTable.ApplyLogOnInfo(myTableLogonInfo)
          Next
     End Sub
End Class
I added a hyperlink to one of the existing pages on the website to navigate to this page with the report viewer on it. When I run the website in Visual Studio and click on the hyperlink I get the following:
Server Error in '/MyTest' Application.
The system cannot find the file specified.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Runtime.InteropServices.COMException: The system cannot find the file specified.Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace:
[COMException (0x80004005): The system cannot find the file specified.
]
   CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) +0
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) +126
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +442
[Exception: Load report failed.]
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +513
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob) +1378
   CrystalDecisions.CrystalReports.Engine.ReportDocument.EnsureLoadReport() +149
   CrystalDecisions.CrystalReports.Engine.ReportDocument.get_DataDefinition() +85
   CrystalDecisions.CrystalReports.Engine.ReportDocument.get_ParameterFields() +158
   CrystalDecisions.Web.CrystalReportSource.BindControlParameter(Parameter parameter) +130
   CrystalDecisions.Web.CrystalReportSource.DataBindParameters() +191
   CrystalDecisions.Web.CrystalReportSource.EnsureParameters(Boolean forceDataBind) +90
   CrystalDecisions.Web.CrystalReportSource.LoadCompleteEventHandler(Object sender, EventArgs e) +47
   System.Web.UI.Page.OnLoadComplete(EventArgs e) +96
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +4086
Version Information: Microsoft .NET Framework Version:2.0.50727.832; ASP.NET Version:2.0.50727.832
Any ideas, anyone?
Also, assuming I can get past this error, I will need to figure out how to fill the tables in the .xsd dataset file. I have written a class for the dataset that includes functions that populate the tables in the dataset from the database by executing SQL queries. But how do I call these functions at the time the report is run?
This is my first Crystal report written in .NET and I've been struggling with it for days now. Any help would be most appreciated!
Thanks very much!
Chris Severin

hello, the error message is obviously coming from one of the installed mcafee extensions. please directly contact mcafee technical support - they can likely give you more detailed guidance and are the only ones who can fix bugs or make necessary adjustments in the addon.

App-v 4.6: cannot find the file specified

Hi,
Please see my previous
post.
In short: an application needs Internet Explorer activex, then a plugin for Excel. My App-v package is working (Internet Explorer opening), but the Excel plugin does not work. It says "cannot find the file specified".
I copied the excel shortcut from start menu to q:\packagename.
Please advise.
J.
Jan Hoedt
In .osd file of Excel plugin, there is the following:
    <CODEBASE HREF="RTSP://%SFT_SOFTGRIDSERVER%:554/WindowsX64/Application/1.0/excelplugin.sft" GUID="9FA88591-089E-4E57-89D5-C23239E83238" PARAMETERS="" FILENAME="%CSIDL_PROGRAM_FILES%\Microsoft Office\Office12\EXCEL.EXE"
SYSGUARDFILE="applic.001\osguard.cp" SIZE="305879730"/>
       <WORKINGDIR>%CSIDL_PROGRAM_FILES%\Microsoft Office\Office12</WORKINGDIR>
The CSIDL_PROGRAM_FILES%, is that correct? If not, can I change it and how? Should I then reimport the package?
I might have found a solution but please advise:
http://blog.gridmetric.com/2011/09/26/possible-caveats-in-mixing-32-bit-and-64-bit-app-v-packages-and-environments/
Office is x86, so I probably should change the %CSIDL_Programfiles% to %programfiles(x86)%?

Changing CSIDL_PROGRAM_FILES to %programfiles(x86)% is worth a try.
A common reason for that 'cannot find the file..' error message also often can be resolved by removing the Workingdir entry (<WORKINGDIR></WORKINGDIR> or just <WORKINGDIR/>.
The way to apply the change depends on your deployment scenario. With an App-V Management Server (and for a test packae) you could modify (a copy of) the original .OSD file in the content share. Make sure you save with 'save as' and then 'Unicode'. Then
re-initiate a Server Refresh from the client, that should download the new OSD.
You also could - if it is permitted - create a copy of the client-local copy of the OSD file (you can figure that out with the Client Management Console). Double-Clicking that modified copy could do the trick.
If you use another deployment method (SCCM, MSI) you would need to moify the OSD file using the App-V Sequencer.
Whatever method you use during troubleshooting: For the 'final' pacage you should open the original package on the Sequencer ('Edit'), make the changes there and re-save + re-deploy the package. This makes sure that all information is consitent across the
various App-V files
Falko
Twitter
@kirk_tn   |   Blog
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kirx.org   |   Fireside
appvbook.com

Upgrading to MBAM 2.5: Could not load file or assembly 'System.Web.WebPages.Razor, Version=2.0.0.0.....the system cannot find the file specified.

Upgrading from MBAM 1.0 to 2.5 on the Administration and Monitoring server (database server already upgraded). To upgrade the administration server, I uninstalled MBAM 1.0 -> Deleted the MBAM website from IIS manually -> Reboot -> Installed MBAM
2.5. After upgrade if I go to selfservice portal via
https://myserver.mycompany.com/selfservice, I get this error:
Server Error in '/SelfService' Application.
Could not load file or assembly 'System.Web.WebPages.Razor,
Version=2.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its
dependencies. The system cannot find the file specified.
Description:
An unhandled exception occurred during the execution of the current web
request. Please review the stack trace for more information about the error and
where it originated in the code.
Exception Details:
System.IO.FileNotFoundException: Could not load file or assembly
'System.Web.WebPages.Razor, Version=2.0.0.0, Culture=neutral,
PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot
find the file specified.
Source Error:
An unhandled exception was generated during the execution of the
current web request. Information regarding the origin and location of the
exception can be identified using the exception stack trace below.
Stack Trace:
[FileNotFoundException: Could not load file or assembly 'System.Web.WebPages.Razor, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.]
System.Web.Mvc.PreApplicationStartCode.Start() +0
[InvalidOperationException: The pre-application start initialization method Start on type System.Web.Mvc.PreApplicationStartCode threw an exception with the following error message: Could not load file or assembly 'System.Web.WebPages.Razor, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified..]
System.Web.Compilation.BuildManager.InvokePreStartInitMethodsCore(ICollection`1 methods, Func`1 setHostingEnvironmentCultures) +12980619
System.Web.Compilation.BuildManager.InvokePreStartInitMethods(ICollection`1 methods) +12980328
System.Web.Compilation.BuildManager.CallPreStartInitMethods(String preStartInitListPath, Boolean& isRefAssemblyLoaded) +280
System.Web.Compilation.BuildManager.ExecutePreAppStart() +172
System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters, PolicyLevel policyLevel, Exception appDomainCreationException) +1151
[HttpException (0x80004005): The pre-application start initialization method Start on type System.Web.Mvc.PreApplicationStartCode threw an exception with the following error message: Could not load file or assembly 'System.Web.WebPages.Razor, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified..]
System.Web.HttpRuntime.FirstRequestInit(HttpContext context) +12979668
System.Web.HttpRuntime.EnsureFirstRequestInit(HttpContext context) +159
System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) +12819261
Anyone know how to solve this? Thanks in advance

Sorry for late response. I fixed the issue by installing the correct version of ASP .NET 4 from
here.
If .NET Framework 4.5 is already installed, also run aspnet_regiis -i from C:\windows\microsoft.net\Framework\v4.0.30319

RSAT won't install on Windows 8.1 Pro - "The system cannot find the file specified."

Please help. RSAT won't install on Windows 8.1 Pro. Every time I try, I get the same error - "The system cannot find the file specified.". I really don't want to have to refresh the PC to get it working! I've installed the update successfully on
a fresh win 8.1 enterprise install on a Hyper-V VM.
I am in uk, so have installed the en-US language pack first. I did have a windows component store corruption but I've managed to fix that.
event log says:
Windows update "Update for Windows (KB2693643)" could not be installed because of error 2147942402 "The system cannot find the file specified." (Command line: ""C:\Windows\system32\wusa.exe"
"C:\RSAT Windows8.1-KB2693643-x64.msu" ")
CBS log (C:\Windows\Logs\CBS\CBS.log): http://1drv.ms/19CAv14

As Roger Lu reported, the log indicates that there is corruption in the update files that you downloaded. The log actually reports “file not found”, so you may also want to check permissions on the extracted files in C:\Windows\SoftwareDistribution\Download\76ecaa86ec6712300c2d71cbcdad378c\.
You can also re-try downloading the files to see if your original download was just corrupt.
Bruce Wooding Windows Outreach Team- IT Pro Windows for IT Pros on TechNet
It was a permissions issue! Thanks so much Bruce!
I checked the permissions for the folder mentioned above and TrustedInstaller only had List Folder Contents and Special Permissions. So I granted granted Read & Execute to TrustedInstaller and tried installing again...
1) double clicked the installer.
2) once it said Initialisation was complete, I checked the permissions again and it had re-set them to as before, so I granted Read & Execute to TrustedInstaller again
3) Installation was successful.
Not really sure why this happened as it doesn't make sense but it's working now :-)

Cannot find original file??!!

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