Cannot find original signer - AS2 Decoder

BizTalk 2010 - Windows Server 2008 R2
I am setting up an AS2 exchange with a trading partner and I am able to transmits AS2 encoded messages (encrypted, signed, compressed, sync MDN) without any problems.  However, when they send messages to ME with a digital signature I get the following
error:
"Cannot find the original signer"
If the partner sends a message the is encrypted but NOT signed, I receive it just fine.  I have confirmed that (and re-imported) the certificate is in the Local Computer account's Other People store and Cert Manager reports that the certificate is OK.
Any thoughts?  Has anyone received this error message before?

This is for the client sending ME a message but they are not using BizTalk.  I am wondering if they have the ability to change their hash algorithm for computing the digital signature on the payload coming in. Or if they have the ability to mess with
the text encoding ...
Just trying to think beyond what is considered "normal" for AS2 as I have never run into this particular error message before.  In searching around, folks have run into this issue when doing digital sigs via code but not many solutions are offered and
none seem to match up with anything BizTalk is doing.

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