Cannot find PO save as PDF

HI Experts,
My user creates a PO,the system generates a number say ex XXXXXXXX.He save it as a PDF file but when he tries to find it cannot do it.
Now pls guide me how can i goahead with this issue.
Awaiting for your positive replies
Cheers,
Kumar.S

1st:
Be sure that User is using the correct output type.
2nd:
sa38 > run rstxpdft4. It generates the PDF for the spool request no. You need to check the program associated with the output type used in the PO.
NACE> EF>Output type> Selet the Output type and check the Program and routine associated with that.
Ask your tech hand to debug

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Cannot find PO save as PDF

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