Cannot find the latest firmware for the Toshiba 40TL838G

Hi,
I'm trying to download the last firmware for the model 40TL838G but I can't find it.
Where can I find it?
Thank you.

Are you sure that TV is connected to internet properly?
How did you connect it? LAN / WLan stick (TOSHIBA Dual Band WLAN-Adapter WLM-20U2)?
In some cases it could be possible that some routers dont pass the firmware update due to locked ports. In such case you should check your router configuration. As additional option you could try to test the TV in connection with another network

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