Cannot find the Universe (DA0011)

We have Migrated from Deski XIR2 to XI 3.1 FP4, when user either imports the report from the 3.1 repository or open Deski report they imported from the 3.1 repository they are getting the error Cannot find the Universe (DA0011). The user closes complete out of Deski and reopens and the report refreshes.
u2022 We have verified that the universe in the CMS as it was part of the migration
u2022 We have also verified that the user has security to the universe
Any help would be appreciated

Hi Brad,
Thank you for the feedback. I had opened a case and was indeed hoping to be able to refer to yours. We were also facing this on our clients and there they gave us a workaround. Our universes folder on the clients points to a mapped networkdrive, by rewriting this path in UNC notation (so \\server\path...) this seemed to solve the problem.
What we also noticed was that the error on our clients only occurred the first time the deski application was started on the PC after reboot, refreshing the universes list in the universe panel or a restart of the application solved this.
So on the server I was thinking there might be a similar situation occuring. But I have to find a way to reproduce this.
If we ever get a solution for our problem I'll update this thread.
Regards
Guy

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Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Runtime.InteropServices.COMException: The system cannot find the file specified.Source Error:
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[COMException (0x80004005): The system cannot find the file specified.
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Cannot find the Universe (DA0011)

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