Cannot find .TIF file saved with Acrobat 9 Pro

I have a Canon document scanner that I use with Acrobat 9 Pro on Windows 7. I can scan the document into Acrobat, and save it as a PDF just fine. However, if I try to save it as a .TIF or a .TIFF, it appears to save just fine, but I'm unable to locate it afterwards. Here's what I've done so far:
- Checked to make sure hidden files are visible in Windows Explorer
- Made sure the permissions for the folder allowed writing files (even saved the TIF files to the same folder as the PDF files)
- Searched for the filename with Windows Search. It finds the file, but when I try to click on it to open the file, Windows says that the file cannot be found.
We're needing this for importing documents into a LIMS program, and we can't get that working until this part gets resolved. Anything that you can think of to help would be great. Thank you!

Solved: It appears to be a Microsoft Word issue as it doesn't occur with other apps. When using the built-in 'convert to PDF' tool within Word the file name length is respected. It's an older version of Word (Word 2002 SP3). I printed a file using the same name length with Wordperfect and it works fine.
I know this isn't a Word help forum, but if anyone does have a solution to offer it would be appreciated :-)
Russell

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