Cannot find/use quicktime

I've tried to install the newest version of quicktime to my computer but when I run the installation wizzard it says that a newer version of quicktime already exists. The problem is that I cannot find (or use) any version of quicktime on my computer. Also, when I go to the quicktime tab on the apple website I get a popup window that says plugin does not exist. I'm not very computer savvy, so I really need help.
I think the quicktime problem is also why I cannot run itunes (I get a message that says "itunes encountered a problem and must close" every time I try to open it). I've uninstalled and reinstalled these things so many times... I'm out of ideas.
  Windows XP  

i reckon you've diagnosed the itunes problem correctly.
let's try this first with the QuickTime issue.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

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