Cannot fix GREEN SCREEN

I am getting a green screen on my videos, and great audio.. JUST NO VISUAL, other than the green screen.....SO this seems to be a common problem with a simple solution, however the common fix is impossible for me. When I right click the player, I click the settings, but there is NO Display tab to uncheck the “Enable Hardware Acceleration.” box. This box does not show itself. I have a privacy tab followed by a storage, mic and camera tab. I have spent about two hours searching for help on this but can't find a solution.... Please Can ANyone HELP!!!

http://forums.adobe.com/thread/1195540

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"Did you have spinach for dinner?" ... SCNR!
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Shut down the computer.
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Green screen on videos

I just purchased a HP Pavillion 23 64 bit 8.1 System and have had nothing but problems. Never have had these problems with any other pc I have purchased in past 20+ years. I thought I would come here before go and try to return the **bleep** thing.
One of the problems I am having is green screens appear when I try to play a video. I have googled and tried various suggested solutions with limited success. Please advise. thank you

Hello @jims12345,
I understand that you are having issues with getting a green screen when you are trying to watch videos on your HP Pavilion 23 All-in-One Desktop PC running Windows 8.1. This problem could be caused due to problems with hardware and devices with a new unit this is not likey, but better to check and be sure then assume. Below are the steps to use Windows Troubleshooter to diagnose the problem.
Step 1. Press Windows Key + F
Step 2. Start Screen will open with Search feature
Step 3. Type “Troubleshooting” in the Search Box
Step 4. Click the Search icon
Step 5. Open it from the Search Results page
Step 6. Click “View all” link
Step 7. The tool will provide a list of possible issues that can be fixed with the troubleshooter. Click “Hardware and devices” item
Step 8. Hardware and Devices wizard will open. Click “Advanced” and make sure “Apply repairs automatically” checkbox is checked
Step 9. Click Next button and follow the on-screen prompts
If no problems were detected with the troubleshooting wizard most probably green screen error is caused due to malfunctioning or incompatible device driver. Any recently installed device drivers need to be uninstalled.
Step 1. Press Windows Key + X
Step 2. Click “Device Manager”
Step 3. Expand the top level entry and then the recently installed driver name
Step 4. Right-click the relevant driver and select Uninstall option
Step 5. Reboot your computer
Next, lets try to restore Default CMOS SettingsGo to the CMOS settings page and restore the default settings & values. Some recent changes in the CMOS settings might have caused this issue.
Step 1. Press Windows Key + C
Step 2. The Charms Bar will appear on the right side of your screen
Step 3. Click the Settings icon
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Step 6. Press F10 or Delete key repeatedly as the case may be
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Next, we will try to turn off the Video Acceleration setting which is found in the Windows Media Player. Fix Green Screen Errors in Windows 8/8.1 by disabling the video acceleration feature.
Step 1. Press Windows Key, open Windows Media Player from the Start Screen
Step 2. Click the Play tab on the right side panel
step 3. Press Alt key of your keyboard
Step 4. Click Tools | Options
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Please re-post if you require additional support and I will be happy to help. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Green Screen on all online video's including dwnloading BBC Iplayer videos

I have a HP 15-g094sa Notebook PC with an AMD Radeon(TM) R5 Graphics card. I am finding i cant wach any videos online or watch downloads from BBC Iplayer. I have clicked on the settings, advanced and accelaerated graphics and it makes no difference what so ever. If i had known i'd have this problem i would never have bought a HP laptop.
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Please try:
http://social.technet.microsoft.com/wiki/contents/articles/20807.how-to-fix-green-screen-video-playb...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Please use the following instructions to fix:
http://social.technet.microsoft.com/wiki/contents/articles/20807.how-to-fix-green-screen-video-playb...
Good luck.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Cannot fix GREEN SCREEN

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