Cannot forward email message. Contact list does not appear to select. Can reply to sender only

When trying to forward an email message, the contact list does not appear. It can
only be forwarded by entering addresses manually. I can return an email by replying
but I cannot forward under the Mozilla Fox server.
When I am in Internet Explorer I can utilize the email forward without a problem.
Contacted AT & T to see if it was their problem, since I use att.net.
The technician stated it was a problem with Mozilla because it was not compatible
with the AT & T net work. It could possibly be in recent updates, since I just
discovered the problem within the last week.
Would prefer to enter my email through Mozilla Fox. So can you solve this problem
for me.

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

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