Cannot generate a winhelp file

Today I was asked to create an old style win help
file. Normally I work with html help and compile from HTML topics
etc using robohtml. I opened my copy of robohelp for word and added
a couple of topics with minimal content. I then tried to save the
file in the word window displayed and recieved the following
prompts:
"Word cannot start the converter RHRTF.CNV"
then when clicked on OK got...
"Robohelp received word error 1036. If you continue to get
this error contact macromedia for support."
I am running word 2003 versioon 11.5604.8122.
It seems that something in my installation won't let me save
rtfs..
Any ideas anyone as my RH for word is currently dead in the
water!
Normally I use RH HTML and will continue to so so but if thi
circumstance arises again I want to get RH operational.

Does the same happen on other RH for Word projects. Try
making a change to one of the sample projects. If it does, it
suggests something wrong with the install.
P.S. Re "contact macromedia for support": Nice to see Adobe
updated their error messages for RH6 ;-)

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Edited by: user1049091 on Dec 2, 2009 9:17 AM
Edited by: user1049091 on Dec 2, 2009 12:37 PM

Tim,
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