Cannot get a secure connection to iTunes store

Even though I have an internet connection I can never connect to itunes store. Keep getting error message

Hi jstewart28,
Thanks for visiting Apple Support Communities.
I recommend starting with the troubleshooting steps in this article if you cannot connect to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best,
Jeremy

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HT1725 Can't download an app candy crush for my daughter, it starts then cancels, the message I get: can not connect to iTunes store. Please help

Can't download an app candy crush for my daughter, it starts then cancels, the message I get: can not connect to iTunes store. Please help

See if a reset works?
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

I pre ordered a book in iBooks. It has arrived, but when I try to download it, I get" can't connect to iTunes store."

I preordered a book in iBooks. It arrived 2months ago. When I try to download it, I get " can't connect to iTunes store."
Is there a way to trouble shoot this?

williamfrommcclellandtown wrote:
But I am downloading the novel on my iPhone & don't have those options?
Download it on your computer and sync it to iphone.

I cannot get out of the French ITunes Store to get to the USA store. I did find the US flag on my IPad in I tunes at bottom of music page and switched to US flag !) but when I go back to trying to update my Apps I still get: you are in the French Store!!

I cannot get out of the French ITunes Store to get to the USA store. I did find the US flag on my IPad in I tunes at bottom of music page and switched to US flag !) but when I go back to trying to update my Apps I still get: you are in the French Store!! Aquavero

See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region = Change Country / Region

Cannot establish secure connection to itunes store

Dear Apple:
If it ain't broke, don't fix it kthx? itunes 8 is unworkable.
Ok, since I upgraded to version 8, it won't allow me to buy songs. I click the buy now button and absolutely nothing happens. I checked my account, my credit card is authorised, all the info there is up to date. I checked my internet explorer settings, SSL 3.0 and all that jazz is enabled. I run a connectivity test and turns out I cannot establish a secure connection to the itunes store. The program does not deign to tell me why and after about half an hour of looking around to figure out why I give up.
Here is the log of the test and I am hoping someone will be able to help:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
System manufacturer System Product Name
iTunes 8.0.1.11
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.1.13
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number 4A9********A97
Current user is an administrator.
The current local date and time is 2008-10-23 04:40:26.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 7600 GT
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {701A3731-81F0-400D-9AFA-0E5814B83909}
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP Address: 192.168.1.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Thu Oct 23 04:45:44 2008
Lease Expires: Fri Oct 24 04:45:44 2008
DNS Servers: 192.168.0.1
192.168.0.1
205.171.3.26
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-10-23 05:19:36.
<Edited by Moderator>

I tried your suggestions but no luck. I was looking through the tabs on IE and saw a Diagnose connection problems application. I ran it and it seems that I also have trouble connecting to other HTTPS servers (see below). Now this is odd since I do my banking from home, access hotmail, yahoo mail, gmail, netflix etc and I know all of them use HTTPS, so why would I be able to access some HTTPS servers and not others.
/sadpanda.
Last diagnostic run time: 10/23/08 09:01:59 Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection 2, Device=Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394
info Network connection: Name=Local Area Connection, Device=NVIDIA nForce Networking Controller, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=Internet Connection, Device=Internet Connection, MediaType=SHARED ACCESS HOST LAN, SubMediaType=NONE
warn This machine has more than one Ethernet or more than one Wireless adapter
info Redirecting user to support call
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
info HTTP: Successfully connected to www.microsoft.com.
info FTP (Passive): Successfully connected to ftp.microsoft.com.
warn HTTPS: Error 12002 connecting to www.microsoft.com: The operation timed out
warn HTTPS: Error 12002 connecting to www.passport.net: The operation timed out
error Could not make an HTTPS connection.

Secure connection to iTunes store failed and could not update to ios 6

I tried in 4 different pcs with windows 7 installed to update my iphone 4 to latest version of ios (ios6) my current version is 5.1.1. I never had this issue ever before.. My iphone is jailbroken and so i couldnt update with OTA. I also tried to install a fresh copy of ios 5.1.1 to update my phone via OTA.. But the same problem now in itunes 10.5 and 10.7 too.. "iTunes could not connect to iphone software update server or is temporarily unavailable". I checked iTunes itunes diagnostics and the secure connection to itunes storo fail is the only thing which doesnt work.. I tried almost everything from here.. Starting from "internet option", changing the hosts file and the firewall thing.. But couldnt get it better.. What shoud i do?
Here is my iTunes diagnostics report:
Microsoft Windows 7 Ultimate Edition (Build 7600)
eMachines ET1861
iTunes 10.7.0.21
QuickTime 7.6.9
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0023AEC4028E1440
Current user is an administrator.
The current local date and time is 2012-09-23 09:00:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {A11C5D80-134D-4FA9-BF81-1C4A418C0F4A}
Description:    Dhiraagu
IP Address:    10.151.15.47
Subnet Mask:    255.255.255.255
Default Gateway:    0.0.0.0
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Thu Jan 01 05:00:00 1970
Lease Expires:    Thu Jan 01 05:00:00 1970
DNS Servers:    27.114.138.4
        27.114.140.62
Adapter Name:    {1EAA0EEE-E778-4884-B030-1AFF603AEC57}
Description:    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Thu Jan 01 05:00:00 1970
Lease Expires:    Thu Jan 01 05:00:00 1970
DNS Servers:
Active Connection:    Dhiraagu
Connected:    Yes
Online:        Yes
Using Modem:    Yes
Using LAN:    No
Using Proxy:    No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-09-23 08:57:21.
PLEASE HELP ME...!!!

Hi msahed,
Welcome to Apple Support Communities.
It sounds like there is an issue with your PC establishing a secure connection to the iTunes Store and the firmware update server. Try following along with the articles below, as they should resolve the issues that you described.
iTunes: About the "A secure network connection could not be established" alert
http://support.apple.com/kb/ts1470
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
I hope this helps.
-Jason

I keep getting " can't connect to iTunes Store" when I want to buy gold for game of war

I can't seem to buy gold for game of war I keep getting can't connect to iTunes Store

Try:
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
Can't connect to the iTunes Store

I keep getting "can't connect to iTunes Store" so I can't download any aps. What do I do now??

Can anyone help me? Three days ago I was able to connect to the iTunes Store but not since then. My nephew got ahold of my iPod and since the. I can't connect. Help please.

Try:
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
Can't connect to the iTunes Store

I cannot get a secure connection

Hi, For last couple of weeks my iMac can't get a secure connection so I cannot get email or connect to my bank etc. with it. I have tried everything I could find on apple support page.
I have repaired the keychains (they were not broken), I have verified that the date/time are correct .... anyone have any other ideas.
I am on OS 10.3.9. This is as high as I can go on Panther. I am waiting for Leopard to upgrade. I use Safari but Explorer and Firefox also have this problem. thanks

You will need to post this in the iMac discussion area. You have posted it to the iPhone discussions.

HT3576 How can I get rid of "Connect to itunes to use push notifications" pop-ups. I just had to replace my iPhone 5 and when I did a restore from backup, most of my apps will not let me in becuase I cannot get past the"connect to itunes..." message.

My iPhone 5 was distroyed so I replaced it with a new iPhone 5 yesterday. I did a restore from a backup that i had performed a week ago. When I tried to use the phone several of my apps would not let me in becuase they continually gave me a popup message "Connect to Itunes to use push notifications". I click ok and the popup comes back. I have shut my phone off several times. I have complete closed the apps several times. I have even deleted the apps from my phone and reinstalled. All to no avail. Please help - does anyone know how to fix this?

Yes - I connected my phone to my computer / Itunes and went into the apps section, but from there I have no idea how to manage the push notifications. I even tryied going into itunes that is installed on my phone. I still cannot find anyplace to manage these popups. I have also gone into settings - notifiations - and tried turning all notifications for these apps all off but that didnt work either. Any guidance is MUCH appreciated - Im not sure where to go from here.

BEFW11S4- Cannot get a SECURED Connection!

I have been using the Easy Link Connect system to hook up my router and wireless laptop. And it does hook up but it is running unsecured. I have tried twice to get Easylink to hook it up and it does go through the motions. But in the end it still shows as unsecured.
Any thoughts on how to get it securred? Thanks!

Try this setting:
1)   Connect one computer directly to router using Ethernet cable either at 1-4 port on the back panel of router.
2)   Open routers set up page using http://192.168.1.1 ....you will see username & password .... leave username blank & in password use admin....
3)   Click on wireless tab..... click "wireless security" sub-tab ..... by default the security mode is "disable" ....
4)   Choose the security mode either WEP or WPA personnel .... type any network key...... have a note of the same....
5)   On the wireless computer try to connect to network .... it will ask for network key.... type the key .... click connect.
6)   On the status if shows connected..... try going online ...

My mac app store cannot get a secure connection although my internet is fine and i have the correct time and date. I cannot get onto the app store to update. It just keeps saying cannot make a secure connection do i want to continue anyway

see above

This procedure is complicated, but you probably won't have to do all of it.
Take each of the following steps that you haven't already tried until the issue is resolved. Back up all data before making any changes.
Step 1
Check the status of the service. If it's down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Check that the date (including the year) and time shown by your system clock are correct.
Step 3
Restart your router and your broadband device, if they're separate.
Step 4
If you connect to the Internet through an HTTPS or SOCKS proxy server, follow the instructions in this support article, or deselect the proxy entirely.
Step 5
Boot in safe mode and test.
Step 6
Make sure Parental Controls aren't active for your account.
Step 7
Follow the instructions in this support article to change your DNS settings. If there's no change, revert the settings.
Step 8
If possible, test on a different network, such as a public Wi-Fi hotspot or the cellular network of your phone.
Step 9
Launch the Keychain Access application. In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu at the top, select
When using this certificate: Use System Defaults
Close the inspection window. You'll be prompted for your administrator password to update the settings. Revert all the certificates with non-default trust settings. Never again change any of those settings.
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Next, select the login keychain. Delete any expired or otherwise invalid certificates.
Log out, log back in, and test.
Step 10
Launch the Activity Monitor application. Select All Processes from the menu in the toolbar of the Activity Monitor window, if not already selected. Enter "ocspd" (without the quotes) in the "Filter" text field. Is a process with that name listed?
If not, back up all data, then triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Move all the files in the folder that opens to the Trash. You’ll be prompted for your administrator password. Reboot, empty the Trash, and test.
Step 11
If you've moved to a different country, select
Store ▹ View My Account
from the App Store menu bar, then click
Change Country or Region
and update your billing information.

TS1424 I am trying to download an app but i am getting unable to connect to itune store error message.

I know alot of people got this error message while trying to download app. Any solution yet?

Most often a connection error. Since you are (I assume) seeing this on your iPad, the solution that often solves this is to reboot your iPad. Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider to shut down) until the Apple Logo appears, then let go of both buttons and your iPad will restart. Once back up, try again and see if there is still an issue.

Help. I have a sanDisk. I cannot get songs I purchased from ITUNES store to transfer. Can someone advide?

HELP! I now have a sanDisk. I purchased two songs from Itunes. I am not able to transfer the music to my sandisk even though I have it attached with USB cable. I was able to transfer a couple albums I put on Library from cd's. Help

Hi Watunka2,
Welcome to the Support Communities!
What are you trying to accomplish? Are you trying to move your iTunes library from your PC to your external drive? Or, are you just copying your music files to your external drive as a backup? The following articles will explain how:
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/ht1364
Cheers,
- Judy

Error code: 3194 when restoring.. "Secure link to iTunes store failed" when diagnostics is ran..

as mentioned in the title, I have encountered 2 errors, one is when I am trying to restore my iphone and the other when iTunes diagnotics feature is ran..
I have read the information about the diagnostics result and saw something like "connection attempt to firmware update server unsuccessful". Because of this information I have concluded that the "error code 3194" happens because iTunes itself is unable to connect to the "firmware update server".
I am using Windows 7 64-bit and iTunes is now on the latest version.
below are the things I have done so far, but to no avail:
- removed/disabled my antivirus program
- put iTunes to exception list of WIndows Firewall
- disabled windows firewall and windows defender
- re-installed iTunes and made sure that it is of the latest version (version 10.6.1)
- performed recommendation from: https://discussions.apple.com/message/17409780#17409780
- perform flush dns command using command prompt
In addition to the steps I mentioned, I also tried running the diagnostics on two other computers running on different versions on iTunes, 10.5 and 10.6.0. I also did the same steps as above on these two computers, but I am getting the "secure connection to iTunes store failed" when the diagnostics were ran.
thanks for any help that you can give.

I think its weird that I experienced both the 3194 error code and "secure link to the itunes store failed" diagnostics error on three computers running on different OS (XP, vista and 7), itunes version and connectivity types (wireless and cabled). Could it be possible that there is a problem on Apple's server?
Are you still there, shintenhouji?
Perhaps try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(I've seen a few cases in recent times of this sort of thing being associated with LSP issues.)

Cannot get a secure connection to iTunes store

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