Cannot get access to my Tiscali webmail account with Firefox 5 - no problem with Firefox 4
Trying to log into my Tiscali webmail account I am told I have "undefined new emails" rather than the 33 new emails I know are there (via another laptop). Because the emails are "undefined" I can't get any further. Tiscali mail worked fine with Firefox 3 and 4 so what's gone wrong now?
Cheers
Jim
The problem is caused by Tiscali failing to update their software to work with Firefox 4.0.x
You can overcome the problem by doing the following.<br><br>
#In the location bar at the top, type: '''about:config '''and hit Enter.<br><br>
#In the filter at the top, copy/paste the following: '''general.useragent.override''' This will display a blank page.<br><br>
#Right click anywhere in the blank area and choose "'''New'''" and then "'''String'''". In the dialog box which appears, copy/paste '''general.useragent.override '''again and click OK. The dialog box will remain on screen, but you'll see that name appear above where it previously said "''Enter Preference Name''".<br><br>
#Next, copy/paste the following: '''Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0.1'''<br><br>
#Click OK and then go to File | Exit. Restart Firefox again and try and login to Tiscali.
I've uploaded a screenshot for you to illustrate the steps you need to take.
''The above steps assume you have Firefox 4.0.1 installed. To update from the version you have now, click '''Help '''| '''Check For Updates'''''.
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