Cannot get Adobe Download Assistant to launch on PC

It only gets as far as asking if I agree to license terms then it does nothing. I am on a PC with Vista. Tried to install trial of Illustrator.

Ah so you are trying to install Adobe AIR then?  I would recommend reviewing Troubleshoot AIR installation | Windows.

Similar Messages

  • I have problems getting Adobe Download Assistant installed

    I had to remove it and know i'm trying to download the try version of InDesign, but the download assistant doesn't install automatically like it should do. When the installation it's almost done a window appears saying that it needs administrator's privileges in order to complete the installation, and since i am using the administrator account i don't know why this happens.
    PS. sorry the grammar errors, english is not my mother language

    Hi, Thanks for the advice, but i already know how to do that when i ALREADY HAVE the file, this is the thing, i'll show you some screens. To explain better my problem
      It's in spanish, sorry :)well, there is the link to download InDesign, then when I click the link
    then; since i don't have the downloader assistant, wich is supossed to install automatiacally. It start downloading
    Then when the process is complete this window appears. It says: There has been found these problems: Adobe Application Manager wasn't able to install. Other times what it says is that it requires administrator's permisson or something like that, so i moved my Adobe folder to another place, to my public files. Then i try to do the same download again and now this is what the windows says. I can't do the click right on the file because there is no file. The Assistant wich I need in order to get the InDesign run file desn´t even finish installing.
    Hope you can help me.And thanks again.Date: Tue, 6 Aug 2013 17:25:12 -0700
    From: [email protected]
    To: [email protected]
    Subject: I have problems getting Adobe Download Assistant installed
        Re: I have problems getting Adobe Download Assistant installed
        created by Romsinha in Adobe Creative Cloud - View the full discussion
    Hi Medulla.90,
    Please right click on setup file and run the program as administrator. If still the same error try to enable hidden admin and install from there: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista/ .
    Regards,
    Romit Sinha
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  • Cannot get Adobe Download Manager to work

    I'm currently running Acrobat 7 and cannot download a trail copy of Acrobat 8 Professional.
    I downloaded the Download Manager when the pop up prompted me to. When I click the odwnload now button, it always loops me back to a window titled "Resume your Adobe download". I cannot get past this window.
    I am not sure that the download manager installed correctly. I cannot find it under control panel in order to delete and resinstall it. I have been prompted again (since installing it) to install it again and again and again....
    Help!!!!!!!!!!

    The amazing part is that when you go to the trial version, the downloads work just fine so now I'm running the trial version. I suspect that Adobe has internal
    IT problems and that a house cleaning is needed in order to set things straight again. My purchase version will NOT
    download, not matter what net browser or security setting is applied. These download issues are now so serious that a simple search of the 'net brings up numerous complaints about the same topic. Not good for Adobe.

  • Re: Adobe Download Assistant Doesn't Run (Mac)

    I have the exact same issue with the exact same laptop and those troubleshooting documents did not help.
    I double clicked ADM to install. Ran the installer. It installed and nothing happened.
    Some time later I found that an error popped up and said I need Adobe AIR to run ADM. So I downloaded AIR.
    I double clicked the AIR dmg and then ran "Install Adobe Air". Again nothing happened. No error windows or anything. I rebooted, made sure I wasn't missing an error window anywhere, updated my Mac (just in case) and still nothing when I double click "Install Adobe AIR". It's not listed in my Applications folder either.

    I did follow your two documents, because I said I followed "The Adobe AIR installer doesn't display a window when launched."
    I'm attaching my installation log.
    Jan 17 10:46:35 Bretts-MacBook-Pro Install Adobe Download Assistant[1588]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.7/x86/installer
    Jan 17 10:47:21 Bretts-MacBook-Pro Install Adobe Download Assistant[1588]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.7/x86/installer.p7
    Jan 17 10:47:21 Bretts-MacBook-Pro Install Adobe Download Assistant[1588]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Download Assistant/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant
    Jan 17 10:47:27 Bretts-MacBook-Pro Adobe AIR Installer[1599]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Jan 17 10:47:27 Bretts-MacBook-Pro Adobe AIR Installer[1599]: Commandline is: -x1 "/Volumes/Install Adobe Download Assistant/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant"
    Jan 17 10:47:27 Bretts-MacBook-Pro Adobe AIR Installer[1599]: No installed runtime detected
    Jan 17 10:47:36 Bretts-MacBook-Pro ReportCrash[1601]: Saved crash report for Adobe AIR Installer[1599] version 3.1 (3.1.0.4880) to /Users/brettalton/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-104736_Bretts-MacBook-Pro.crash
    Jan 17 10:47:52 Bretts-MacBook-Pro Adobe AIR Installer[1621]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Jan 17 10:47:52 Bretts-MacBook-Pro Adobe AIR Installer[1621]: Commandline is: -psn_0_1405271
    Jan 17 10:47:52 Bretts-MacBook-Pro Adobe AIR Installer[1621]: No installed runtime detected
    Jan 17 10:47:53 Bretts-MacBook-Pro com.apple.launchd.peruser.501[204] ([0x0-0x157157].com.adobe.air.Installer[1621]): Job appears to have crashed: Segmentation fault: 11
    Jan 17 10:47:54 Bretts-MacBook-Pro ReportCrash[1601]: Saved crash report for Adobe AIR Installer[1621] version 3.1 (3.1.0.4880) to /Users/brettalton/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-104754_Bretts-MacBook-Pro.crash
    Jan 17 10:53:45 Bretts-MacBook-Pro Adobe AIR Installer[1624]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Jan 17 10:53:45 Bretts-MacBook-Pro Adobe AIR Installer[1624]: Commandline is: -psn_0_1413465
    Jan 17 10:53:45 Bretts-MacBook-Pro Adobe AIR Installer[1624]: No installed runtime detected
    Jan 17 10:53:47 Bretts-MacBook-Pro com.apple.launchd.peruser.501[204] ([0x0-0x159159].com.adobe.air.Installer[1624]): Job appears to have crashed: Segmentation fault: 11
    Jan 17 10:53:47 Bretts-MacBook-Pro ReportCrash[1627]: Saved crash report for Adobe AIR Installer[1624] version 3.1 (3.1.0.4880) to /Users/brettalton/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-105347_Bretts-MacBook-Pro.crash
    Jan 17 12:01:51 Bretts-MacBook-Pro SubmitDiagInfo[1721]: Submitted crash report: file://localhost/Users/brettalton/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_ 2012-01-15-140607_Bretts-MacBook-Pro.crash
    Jan 17 12:01:53 Bretts-MacBook-Pro SubmitDiagInfo[1721]: Submitted crash report: file://localhost/Users/brettalton/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_ 2012-01-15-223953_Bretts-MacBook-Pro.crash
    Jan 17 12:01:54 Bretts-MacBook-Pro SubmitDiagInfo[1721]: Submitted crash report: file://localhost/Users/brettalton/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_ 2012-01-17-105347_Bretts-MacBook-Pro.crash
    Jan 17 18:06:49 Bretts-MacBook-Pro sandboxd[2724] ([37]): mds(37) deny file-issue-extension /Users/brettalton/Downloads/AdobeAIR.dmg
    Jan 17 18:06:49 Bretts-MacBook-Pro mds[37]: Bookmark failed to issue extension for item /Users/brettalton/Downloads/AdobeAIR.dmg (depth=4000): Operation not permitted
    Jan 17 18:07:14 Bretts-MacBook-Pro Adobe AIR Installer[2734]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Jan 17 18:07:14 Bretts-MacBook-Pro Adobe AIR Installer[2734]: Commandline is: -silent -eulaAccepted
    Jan 17 18:07:14 Bretts-MacBook-Pro Adobe AIR Installer[2734]: No installed runtime detected
    Jan 17 18:07:15 Bretts-MacBook-Pro Adobe AIR Installer[2734]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x438900
    Jan 17 18:08:00 Bretts-MacBook-Pro ReportCrash[2743]: Saved crash report for Adobe AIR Installer[2734] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-180800_localhost.crash
    Jan 17 18:09:21 Bretts-MacBook-Pro Adobe AIR Installer[2795]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Jan 17 18:09:21 Bretts-MacBook-Pro Adobe AIR Installer[2795]: Commandline is: -psn_0_2908870
    Jan 17 18:09:21 Bretts-MacBook-Pro Adobe AIR Installer[2795]: No installed runtime detected
    Jan 17 18:09:22 Bretts-MacBook-Pro Adobe AIR Installer[2795]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x67bac0
    Jan 17 18:09:32 Bretts-MacBook-Pro com.apple.launchd.peruser.501[204] ([0x0-0x2c62c6].com.adobe.air.Installer[2795]): Job appears to have crashed: Bus error: 10
    Jan 17 18:09:32 Bretts-MacBook-Pro ReportCrash[2798]: Saved crash report for Adobe AIR Installer[2795] version 3.1 (3.1.0.4880) to /Users/brettalton/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-180932_Bretts-MacBook-Pro.crash
    Jan 17 18:09:36 Bretts-MacBook-Pro Adobe AIR Installer[2800]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Jan 17 18:09:36 Bretts-MacBook-Pro Adobe AIR Installer[2800]: Commandline is: -silent -eulaAccepted
    Jan 17 18:09:36 Bretts-MacBook-Pro Adobe AIR Installer[2800]: No installed runtime detected
    Jan 17 18:09:37 Bretts-MacBook-Pro ReportCrash[2803]: Saved crash report for Adobe AIR Installer[2800] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-180937_localhost.crash
    Jan 17 18:10:36 Bretts-MacBook-Pro Adobe AIR Installer[2808]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Jan 17 18:10:36 Bretts-MacBook-Pro Adobe AIR Installer[2808]: Commandline is: -psn_0_2925258
    Jan 17 18:10:36 Bretts-MacBook-Pro Adobe AIR Installer[2808]: No installed runtime detected
    Jan 17 18:10:37 Bretts-MacBook-Pro com.apple.launchd.peruser.501[204] ([0x0-0x2ca2ca].com.adobe.air.Installer[2808]): Job appears to have crashed: Segmentation fault: 11
    Jan 17 18:10:37 Bretts-MacBook-Pro ReportCrash[2810]: Saved crash report for Adobe AIR Installer[2808] version 3.1 (3.1.0.4880) to /Users/brettalton/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-181037_Bretts-MacBook-Pro.crash
    Jan 17 18:10:58 Bretts-MacBook-Pro Adobe AIR Installer[2818]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Jan 17 18:10:58 Bretts-MacBook-Pro Adobe AIR Installer[2818]: Commandline is: -silent -eulaAccepted
    Jan 17 18:10:58 Bretts-MacBook-Pro Adobe AIR Installer[2818]: No installed runtime detected
    Jan 17 18:10:59 Bretts-MacBook-Pro ReportCrash[2821]: Saved crash report for Adobe AIR Installer[2818] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-181059_localhost.crash

  • Help with downloading "Adobe Download Assistant"

    Heyy,
    I was downloading the free trial of Adobe Photosho CS6 and I clicked "Download Now" to get Adobe Download Assistant.
    Abdobe Download Assistant shows up in my downloads folder but I can't open it, no matter how many times I click on it.
    On the website, it says it would open immediately but it didn't.
    My laptop is Windows Vista.
    Is there another way to open this file?
    Any help is appreciated,
    Thank you.

    hey tsoichitsoichi
    You might have some UAC(User Account Control) , please check the setting fo it.
    Follow the link below to get more info on UAC,
    http://windows.microsoft.com/en-in/windows-vista/turn-user-account-control-on-or-off
    OR
    Please visit this website for direct download link.
    http://prodesigntools.com/adobe-cs6-direct-download-links.html
    Please follow the correct steps to download the software.

  • I just bought a new iMac and used the Migration Assistant to transfer my files. Initially, all was working, but now a week later, I get the message that the application manager is missing, and I cannot get Photoshop and InDesign to launch. I do not want t

    I just bought a new iMac and used the Migration Assistant to transfer my files. Initially, all was working, but now a week later, I get the message that the application manager is missing, and I cannot get Photoshop and InDesign to launch. For my personal use, I did not a need to join Creative Cloud. Have you any suggestions for a work-around?

    Try to install Adobe application Manager from below link and check
    Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager : Thank You

  • I downloaded Adobe Acrobat XI Pro - I signed in and now all I get is the Adobe Download Assistant with a prompt to keep downloading the program or help page.

    I downloaded Adobe Acrobat XI Pro - I signed in and now all I get is the Adobe Download Assistant with a prompt to keep downloading the program or help page. How can I launch the actual program and not the Assistant?
    Under the download or application file I only have the Assistant program

    Moving this discussion to the Acrobat Installation & Update Issues forum.
    Isabellasf have you ran the installation files which were downloaded?  By default they are downloaded to the download folder within your User folder.

  • Cannot Install Adobe Acrobat Pro via Adobe Download Assistant - Please Help

    Hi Guys,
    Please can you help I am trying to download the adobe acrobat pro trial via the adobe download assistant but cannot get the download to complete successfully.
    Everytime I try and  download the file it freezes when almost totally downloaded (less than a minute remaining) and eventually returns an error saying:
    Error extracting teh product installer (Error 101). Check for available disk space on your system and try downloading the product again. I am trying to install to the desktop on a drive with 600GB free!!
    Please help, I have downloaded the ADA through google chrome on a machine with windows 7 (64bit)
    Thanks
    Mike

    Try this:
    Direct Download Links for Adobe Software
    Though if the extraction fails, you may face that same issue again. Store the fiel in a different location and do a littel housekeeping. You could well simply be running out of temp space or have a permissions problem on your temp folder...
    Installation Preparations
    Mylenium

  • I am getting error 100 with adobe download assistant

    I am getting error 100 when I try to log into adobe download assistant. I am using windows vista , on chrome, and use AVG firewall which I allow all adobe. What can I do trying to install Photoshop cs5 extended.

    After completing solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html you may also want to try temporarily disabling your AVG firewall.
    Alterantely you can follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

  • Hi, download of the trial product (photoshop ele 13) does nt start even after successfully installing the Adobe download assistant successfully. Only .7z file is shown, .exe is nt available. Whn i try to extract .7z file wd 7-Zip error pops up " cannot ex

    Hi, download of the trial product (photoshop ele 13) does nt start even after successfully installing the Adobe download assistant successfully. Only .7z file is shown, .exe file is nt visible. Whn i try to extract .7z file wd 7-Zip error pops up " cannot extract **.7z as archive" .I've tried fresh download of adobe photoshop ele 13 but same error occurs. 
    OS:Windows 8.1
    Storage loc for adobe down assistant  : C-Program file(x86)-Adobe download assistant-adobe
    Storage loc for adobe down assistant:    C- Adobe photoshop assistant 13-  PhotoshopElements_13_LS25_win64_1. 7z
    After this I try to extract ** .7z file but following error occurs :
        After this I try to extract ** .7z file but following error occurs
    Kindly Help.

    Thanks fr revert !
    After clicking on the provided link , Above error pops up. I clicked "ok" n allowed download to complete after which same previous error shows up!

  • I went through all the steps to download the trial of Adobe Photoshop Elements 13. It says download completed, but nothing happened afterwards prompting to launch the program. I checked finder (MAC OS) and couldn't find it. Only have Adobe download assist

    I went through all the steps to download the trial of Adobe Photoshop Elements 13. It says download completed, but nothing happened afterwards prompting to launch the program. I checked finder (MAC OS) and couldn't find it. Only have Adobe download assistant. How do I open and run the program?

    Jediii please see Photoshop Elements 13 download complete. What to do next? where this topic was just discussed.

  • Two questions: Why is it made so difficult to simply download a library book and read it? More immediately important, I have DeepShadow 9781101181188 on my computer and cannot get Adobe Digital Editions to recognize or allow me to read it.

    Two questions: Why is it made so difficult to simply download a library book and read it? More immediately important, I have DeepShadow 9781101181188 on my computer and cannot get Adobe Digital Editions to recognize or allow me to read it.

    What is the error code ?

  • Why does Adobe Download assistant cannot start downloading?

    why does Adobe Download assistant cannot start downloading?

    That is likely due to your software firewall not allowing access.  Do you receive any specific error messages?  Which operating system are you using?

  • I didn't get the adobe download assistant

    Today i downloaded the Photoshop CS6 trial and after waiting for it to finnish I didn't get the adobe download assistant.

    Hi Dan farrell111,
    Please ellobrate the issue.
    From where you are downloading.
    Are you getting any kind error message?
    Regards,
    Sumit Singh

  • Cannot download or run Adobe Download assistant

    Receiving the following message:
    Windows cannot access the specific device, path or file.  You may not have the appropriate permissions to access the item.
    Please advise solution.  Thanks

    Hi LPE94ZR1,
    Please refer the KB : http://support.microsoft.com/kb/2669244
    For troubleshooting Adobe Download Assistant please refer : http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
    If you continue to face difficulties you can try initiating a direct download by following the steps listed at http://forums.adobe.com/thread/981369

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