Cannot Get AirPort Utility to Update/Work

I cannot get the AirPort Utility Version 6.0 to update on my machine. Worse, I can't get the AirPort Utility to work at all now because of the failed update. Any advice on how to fix the problem? I've tried to install the earlier update (5.6) but that doesn't work either...

This is a Lion issue....AirPort Utility 6.0 is now part of the operating system.....that has been discussed in a number of threads in the OS X Lion support area. Suggest that try over there.
I have not checked recently, but the "fix" mentioned in a number of thrreads (suggested by Apple) was to re-install Lion again. Things may have changed, so you would want to get full details and probably work with Apple directly on this.

Similar Messages

  • Cannot get airport utility to update

    Today I purchased Airport Extreme to replace my router which died. I am on a PC with Windows 7 Ultimate. I downloaded Airport Utility 5.5.3 and it saying I need an update to 5.6.1. OK, so I click update and it closes the program and then nothing. Is it updating? How do I tell if it is updating? Now on to another problem (and maybe this is connected to the first problem), I could not get the utility to recognize the Airport Extreme so I went back to Best Buy with the intention of returning the product only to find I could set it up with my iPhone. OK, I have it set up, but now I want to change the name of the network which can only be done with the Airport Utility which does not recognize my router. It's Catch 22!!! Thank for any help.
    Betsy
    Windows 7 Ultimate

    This is a Lion issue....AirPort Utility 6.0 is now part of the operating system.....that has been discussed in a number of threads in the OS X Lion support area. Suggest that try over there.
    I have not checked recently, but the "fix" mentioned in a number of thrreads (suggested by Apple) was to re-install Lion again. Things may have changed, so you would want to get full details and probably work with Apple directly on this.

  • TS4597 AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3 - It did the above steps and cannot get airport utility to allow access to the Airport extreme in order to reconfigure please help

    I tried following the article's instructions by going into System Preferences / Network and changing the configure ipv6 tab to Link local only and I STILL am getting the same error. Can someone please advise how to get this ariport extreme back online and configured

    I'm in a frustrating predicament with this error, so if folks have any suggestions, that would be greatly appreciated...
    A few days ago my internet stopped working as best i know out of the blue (3rd gen Airport Extreme with a couple iPhones, iPad, Apple TV's, Mac's (one with Mavericks) on it).  In trying to fix it, I powered down everything and reset the router.  When the router is initializing (seen through the Airport utility), the internet starts working again on the Mac in which I'm running the Airport utility. (a browser in background loads a previously unloadable webpage).  I'm then left with a screen where the Airport utility is waiting for me to enter set-up info:
    If I leave the Airport Utility in this state and don't hit next, my internet works fine on my Mac.  If I set-up this info, however, my internet no longer works (in Airport Utility the Internet globe has a orange circle saying internet disconnected) and I get a screen saying "An unexpected error occured.  Try again."  I've tried toggling a number of router settings, restarting the router, but nothing seems to fix it.
    I've taken the router to Apple, where they were able to create a network fine with the router.  I also bought a new AE router, and tried an old AE express router, but all attempts get the same error.  I've also tried using the iOS Airport utility, but that doesn't seem to help.  I've tried the older version (5.6) of Airport Utility run on a non-Mavericks Mac, but that didn't help.
    I had a ISP technician come out, but they basically said the plug (we don't have a modem, but just a ethernet plug in our apartment)  in which you're getting the internet from us is working, and it's your router.  They're diagnostics said the router is 'throwing off a bunch of errors.'  That being said, they've confirmed the setting on the AE are okay (as far as they know...).
    Any thoughts here?  I'm not especially network-proficient, but searching around has pointed me to potential issues with mavericks, IPv6, and the latest version of the Airport Utility. 
    I'm desperate - please help!
    Much thanks in advance.

  • Cannot install Airport Utility 5.6 update.

    Cannot install Airport Utility 5.6 update.
    Trying to install my Airport extreme.  Macbook is running OSX lion 10.7.5  (Does anyone know why or have had a similar problem) ? Please Help

    AirPort Utility for Lion is for OS X version 10.7.2 only. It won't install on 10.7.5. It won't work for the newest 802.11ac AirPort Extreme either, so if you have one of them use the newest version of AirPort Utility.
    You can use the following workaround to install AirPort Utility 5.6 on a Lion or Mountain Lion Mac:
    Be sure to read the caveats at the end.
    Lion / Mountain Lion's package installer will refuse to install superseded versions of AirPort Utility. Instead you will need to use a package extractor such as Pacifist or unpkg. Pacifist is shareware, unpkg is free.
    Download Pacifist here: http://www.charlessoft.com/
    Download unpkg here: http://www.timdoug.com/unpkg/
    Download AirPort Utility 5.6 here: http://support.apple.com/kb/DL1482
    When the AirPort Utility .dmg file finishes downloading, open it to expand and reveal the AirPortUtility56.pkg package installer file.
    Directions for Pacifist (I do not have screenshots for unpkg but the idea is similar):
    Open Pacifist and from its File menu, navigate to the package and open it.
    Click the "reveal triangles" until you see AirPort Utility 5.6.app:
    Select it and then click Install from Pacifist's toolbar. It will then be installed in your Utilities folder, and you can quit Pacifist.
    The most recent version of AirPort Utility included with OS X should be used to configure 802.11n - capable AirPort Base Stations. Make no attempt to delete it. It and the older version (which will bear the unique name "AirPort Utility 5.6") can peacefully coexist. Use the older version only as necessary for older AirPort Base Stations that cannot be administered any other way.
    If you happen to have an archived copy of the AU 5.6 app somewhere, such as a Time Machine backup or equivalent, you can simply restore it or drag the app to your Lion / Mountain Lion system's Utilities folder instead of resorting to the above procedure. It will run without complaint. It is only the package installer that is the problem.
    Keep in mind that Apple's decision to abandon support for the original AirPort Express and AEBS was for reasons known only to them. Remember that you are using obsolete equipment, should some future OS X feature not work for you.

  • Updated airport utility will not work on older Airport Extreme

    I have a mid-2011 Macbook Air with OS 10.9.4. So that's up-to-date. I recently updated my Airport Utility to version 6.2. I have an old Airport Extreme. The new Airport utility will not work with the old Airport Extreme. Apple will not let me download the older Airport Utility, because I have a newer one installed: classic Catch-22. Any ideas? I need to find out my SSID to connect with a new Denon AVR receiver. Is there any way to find out my SSID with Airport Utility?

    You must first uninstall AU 6.2 before you can install an older version. This may be removed by the mods so get it while you can:
    AirPort Utility 5.6.1 on OS X 10.9 Mavericks | Corey J. Mahler
    Installing the Old AirPort Utility (Version 5.6) on Mountain Lion | frank.is

  • I installed the new 7.0 on my ipad and now I cannot get my internet connection to work. Any ideas, I have already tried rebooting but no luck. Another useless apple update that doesnt work?

    I installed the new 7.0 on my ipad and now I cannot get my internet connection to work. Any ideas, I have already tried rebooting but no luck. Another useless apple update that doesnt work?

    1. Turn router off for 30 seconds and on again.
    2. Settings>General>Reset>Reset Network Settings.

  • Just installed a new time capsule and i want to use my airport express to extend my wireless range....time capsule working with existing devices at this time...but i am not able to get airport utility to recognize the airport express.....????

    just installed a new time capsule and i want to use my airport express to extend my wireless range....time capsule working with existing devices at this time...but i am not able to get airport utility to recognize the airport express.....????

    Temporarily connecting your AirPort Express to one of the Time Capsule's Etherent LAN <-> ports...as LaPastenagure suggests....is always a good way to setup and configure other network devices.
    If you want to configure the Express using wireless, remember that the Express broadcasts a default wireless signal with a name like Apple Network xxxxxx. You must log on to this network first....no password is required....then open AirPort Utility to "see" the AirPort Express.

  • I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light.

    I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?

    apikoros wrote:
    The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
    1)  I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access.  But do I have to  change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
    Resetting the password you will need to do for each device... the utility cannot even see those old units.
    So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
    2)  Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
    N.Korean hackers.
    [Edit] Whoops-- one more question:  I want to partition the TC's disk, but Disk Utility doesn't see it.  What do I need to do?
    You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
    Look at Q3 here.
    http://pondini.org/TM/Time_Capsule.html
    Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

  • How do i get airport utility to recognize airport express?

    Airport express does not show up on my list of devices when I start up Airport Utility.  I'd love to use express with my stereo, but I cannot.

    If that AirPort Express hasn't been configured, there are two ways to get AirPort Utility to "see" it:  (1) Connect an Ethernet cable between the Express and your Mac.  This works best if you don't need the Ethernet of the Express to connect to another router.  (2) Use the AirPort/WiFi menu bar item to look for a network named in the form "Apple Network xxxxxx".  That's the temporary network that the Express is creating.  If you select that network, AirPort Utility should list the Express.  Once you've configured the Express and restarted it, you'll have to reselect the appropriate wireless network.

  • On Apple TV, my pictures have loaded, but I cannot get the slideshow function to work.  It has been "loading" 28 pictures for over 5 minutes.  What is wrong?

    On Apple TV, my pictures have loaded, but I cannot get the slideshow function to work.  It has been "loading" 28 pictures for five minutes.  What am I doing wrong?  I have Windows 7 on my PC.

    I don't have any direct experience with D-Link equipment, but I may be able to provide some general advice. See if you can use a Web browser to connect to the D-Link's configuration screen. This probably involves visiting a URL such as http://www.192.168.0.1 . If you haven't changed the sign-on parameters, a quick Google search should find them for you.
    Once there, note as many configuration details as you can find. You'll need those to configure your Time Capsule.
    Use the AirPort Utility to configure the Time Capsule.
    One last thing: It's quite possible that the Verizon network will have locked onto the "MAC" address of your D-Link router. Something needs to be done to reset this. If there's a separate box at your house that came with the FIOS equipment that's "upstream" from the D-Link router, I'd cycle power on it to see if that does the job. Otherwise you'll probably need to call Verizon to ask them to reset things once your Time Capsule is installed in place of the D-Link router.

  • I cannot get Icloud for windows update 4.0.2 to install on my Win 8.1 PC

    I cannot get Icloud for windows update 4.0.2 to install on my Win 8.1 Pro PC its an AMD 64 bit processor.
    I get a message that saysI cannot get Icloud for windows update 4.0.2 to install on my Win 8.1 Pro PC
    I get the update notification and authorize its installation and it try's but fails.
    I have down loaded the update and tried installation manually but it doesn't work.
    I get the following message after it fails:
    Errors occurred while installing the updates.  If the problem persists, choose Tools > Dowmnload only and try installing manually.
    I have tried this many times to no avail

    I have been getting the same message for a few days now. Apple must have an a bug in this update

  • Since upgrading my iPhone 5 to ios 7, I cannot get the internet, email to work on 3g.  I get the message ""could not activate mobile data network. You are not subscribed to a mobile data service".  How do I fix it?

    Since upgrading my iPhone 5 to ios 7, I cannot get the internet, email to work on 3g.  I get the message ""could not activate mobile data network. You are not subscribed to a mobile data service".  How do I fix it?
    I've contacted o2, tried all of their suggested updates and changes, reset my phone 3 times and still no luck.
    Any help appreciated.
    Thanks,
    Louisa

    Hi, l have the same problem, were you able to resolve?

  • Airport Utility won't work with Windows 8

    With Windows 8 I can't get Airport Utility versions 5.5.3 or 5.6.1 to recognize my airport express when wireless.  It can see it if I connect it to the computer with Ethernet.  Another computer with Windows 7 works just fine.  Any idease on how to fix this?
    Thanks

    We have seen a number of reports from users on this topic....with many more expected. The bottom line appears to be that Windows 8 is not fully compatible with any current AirPort Utility software.
    Hopefully, Apple will provide an udpated version for Windows 8 soon.

  • Where do I get airport utility 5.6?

    Where do I get airport utility 5.6?? I need it for time capsule.

    http://support.apple.com/kb/DL1536 For Snow Leopard and Leopard
    http://support.apple.com/kb/DL1482 For Lion and Mountain Lion (needs a bit of work to run on ML, search this forum for more info).

  • HT204380 I cannot get any FaceTime calls to work.

    I cannot get any FaceTime calls to work. If I do manage to talk to the other person, I only see myself. One only sees himself. One sees nothing. What are we doing wrong?
    Thanks.

    Sounds like a catch 22 situation. I rekon you are in the UK trying to use the 3 USB wimax stick.
    In anycase an iMac is a big machine to lug around. It's a difficult situation.
    If you have a neighbor, politely ask them if you can use their broadband for a short while. If this is not practical then call 3 and let them know your circumstances.
    I might be stepping on my own feet here…wait. You need Java 6.
    Ok for now, try the standalone combo update for Lion client. We will try things the manual way. It's a big download, please make sure you are not going to reach your download cap on your phone becuase you are now tethered to your mobile phone and I wouldn't want to see you pay a premium for this.
    Here is the Lion Client combo update. Download it and double click the eventual DMG file. http://support.apple.com/kb/DL1524

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